Page 1 - Product Care 2016

PRODUCT CARE

How do I clean and care for my new Empire product?
You can maintain a high standard of finish on your Empire products with a minimum amount of care and cleaning.
Empire’s furniture is manufactured from premium materials and components that guarantee lasting durability and quality.
If you are unable to identify a material used in construction of a particular product, please contact
[email protected] for cleaning and maintenance instructions.

How do I maintain the Aluminium in the product?
Chair bases made from injection cast aluminium alloy should be cleaned on a regular basis. We recommend every three
months, using a glass or chrome cleaner. For a lustrous finish, buff with a clean cloth.

How often should I clean the Castors or Wheels?
Twin wheel castors should be cleaned every three months using the following procedure :
1. Remove castor from chair base
2. Pull wheels apart
3. Remove foreign materials ie. carpet fibre
4. Lightly smear axles with Vaseline
5. Replace wheels and attach castor to chair base

How do I clean Chrome?
Use a glass or chrome cleaner or a mild detergent. For best results, buff with a clean, soft cloth.

How do I remove stains from the Fabrics?
Professional cleaning is recommended.
To help keep your fabric looking good, we suggest you vacuum regularly (low suction). For spot cleaning, use a sponge with
either wool detergent, shampoo or cleaning fluid. When sponging with fresh water, do not saturate the fabric, and be sure to
allow the fabric to dry before further use.
Empire offers a broad range of fabrics comprising many different materials and blends. Because of this diversity, we can
only provide general cleaning instructions. Please maintain an accurate record of the type of fabric selected for your Empire
furniture. We also suggest you refer to the care labels attached to all upholstered products. Please follow the instructions given
on the care label carefully.

How do I maintain the Gas Lift mechanism?
Gas cylinders are used in swivel work chairs for seat height adjustment. The gas lift can ‘seize up’ after long periods of
inactivity. To prevent this, we recommend the gas lift be operated regularly, at least once per month, by sitting on the seat and
operating the mechanism upwards and downwards to the fullest extent several times.
In the interests of workplace safety, we strongly suggest that any other maintenance activity on the gas lift be done only by
trained Empire personnel. Please contact [email protected] for further information

How do I maintain an Ergonomic Chair mechanism?
Most ergonomic chair mechanisms (2 or 3 lever) operate with a series of ‘clutches’ that clamp together. Over time and with use
these mechanisms can loosen and even stop working properly. To rectify this and ensure your chairs stays in working order
these mechanisms need to be tightened a small amount every 12 months. It is a simple nut that you tighten approximately
half a turn. This nut can be found on the opposite side of the mechanism from the lever that operates the seat and/or back tilt
feature of your chair.
In the interests of workplace safety, we strongly suggest that any other maintenance activity on the gas lift be done only by
trained Empire personnel. Please contact [email protected] for further information.