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See what our customers are saying!

Don't just take our word. Read what our customers say about us!

Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.

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Shannon - Sunshine Coast

Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.

Jessica - Chatswood

Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!

Amelia - Maroochydore

Karen and Eric from Kawana are the best thank you.

John - Abbotsbury

Very happy with my new home office!

Kim - Bankstown

I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!

Greg - Alexandria

Well done.

Kevin - St Clair

The staff are great particularly Bradley and the service was excellent. Thank you.

Mark - Broadbeach

Rachel remembers us and is very helpful, makes it easy for us.

Lina - Castle Hill

Daniel Lee did a GREAT job.

Gregory - Griffin

Very happy with initial advice and indicative quote and handled very professionally.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.

Tarni - Woolloongabba

Always great customer service.

Paula - Coopers Plains

We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.

Sam - Sunnybank

Great from start to end. All staff were friendly and efficient.

Connie - Cungulla

I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.

Kelly - Kenmore

Amazing service from the showroom right through to delivery and installation. Couldn't be happier.

Michael - Beecroft

Knowledgeable and helpful staff; good range of quality chairs.

John - Gracemere

Great service and delivery.

Romy - Dural

With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected.  Thank you and i am really happy with the quality of the items too.

Bron - Berserker

Christine and Maeve are great provide Excellent service and are very Prompt every time.

Debbie - Wavell Heights

I was very impressed with the assembly staff and assistance with the overall job. 

Neil - Rothwell

Very good product and pricing.

James - Crestmead

Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.

Rob - Amberley

The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!

Wendy - Sydney

Thanks for our new desk! We love it.

Blaire - Toowoomba

Amazing customer service from Brent McFadden, thank you.

Mary - Forrest Beach

Excellent service, efficient and pleasant.

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

Megan - Acherfield

David MacAulay from Empire at Rocklea has been very helpful.

Sean - North Ipswich

From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.

Tiarnie - Herston

Good service good price.

Tracey - Salisbury

Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.

Julie - South Port

I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.

Robyn - Chelmer

Emma was very helpful.

Charlotte - South Port

Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.

Jeanette - Lytton

Excellent client service by all.

Karen - Townsville

Desks looks great, and the team were very professional.

David - Parramatta

Great price and great service (including aftersales service).

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

John - Runcorn

Phillip Pappas was a pleasure to work with.

Adam - Brisbane City East

The sales team, Anthony snd Emna were very helpful. Excellent customer service.

Todd - Edgeworth

Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.

Jacquelyn - Coomera

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Aaron - Oxley

Desks looks great, and the team were very professional.

Steven - Brisbane

A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.

Sharon - Banyo

Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.

Suzanne - Brisbane

Always a really easy process and great customer service.

Carl - Caloundra

Will buy from Empire again.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Trevor - Burleigh Heads

We are very happy with the prompt service and quality of the items purchased.

Carolyn - Narangba

Good price / discounts offered.

Kerry - Southport

Great service and delivery.

Brad - Brisbane

Great Staff. Always friendly and happy with great knowledge.

Tina - Hamilton

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Kath - Paddington

James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.

Phil - Brisbane

Very happy with the instore service.

Cassandra - Berwick

Brent has been very helpful, and accommodated all the changes along the way.

Julia - Sydney

Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Michelle - Curl Curl

Very happy with the final product, very solid and great finish.

Paul - Upper Mount Gravatt

You need another rating higher than Excellent!

Stewart - Logan

Delivery drivers were very helpful, friendly, and hard working.

Michelle - Woolloongabba

The service I received from Emma was always professional, patient and very accommodating.

Lisa - Kelvin Grove

Excellent customer service on every level.

Deborah - Rockhampton

Absolutely love dealing with the team in Rockhampton.

Lisa - Kelvin Grove

Extremely happy with both guys. They were really nice and a great representation of the company.

Briana - Brisbane

Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.

Karole - Chapel Hills

Extremely helpful. The guys did a fantastic job in the small space they had.

Tony - Southport

Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.

Phoebe - Brisbane

Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.

Heather - Aspley

Excellent service at every point. Every team member was helpful, communication was excellent.

Emmy - Rockhampton

Excellent service.

Alton - Rocklea

Claire Watt made the sales experiance very easy. Excellent service.

Tony - Woodend

Very pleased with the end result and the proactive way in which Tom dealt with us from the initial meetings.

Jeffrey - Macquarie Park

Price was good.

Marie - West End

The delivery men were helpful and courteous, as was the lady who served me initially.

Patricia - Seven Hills

We are repeat customers because the service is exceptional and was super efficient. Thanks!

Yvonne - Algester

James was great in taking the time to show us products and how they worked and compared to each other.

Deborah - Fairfield

Your delivery men were fantastic, nothing was a problem for them. Highly recommend them.

Adam - Brisbane

Great service from Philip Pappas.

Charles - Windsor

Thanks Tom. The whole sale process was smooth and easy. The installation team was excellent.

Marie-Claire - South Brisbane

Service from every staff member - sales, logistics, delivery - was excellent. Really appreciate your help!

Emilia - Woolloongabba

I just wanted to convey our thanks for the great work done by Trevor and his team in ensuring that the delivery and installation of our desks were completed in a timely manner. Thank you.

Jodie - Barcaldine

The service is amazing. We were in discussions with Rockhampton office and Chris was in constant contact to ensure we received everything that we wanted and needed. Even double checking our order to make sure we wanted those items. Very happy.

Robyn - Aitkenvale

Mischa was excellent as usual.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Elaine - Hendra

Very happy with the whole experience from Phillip coming out to measure up to the guys who delivered and assembled our furniture. Can't recommend you highly enough!!

Melanie - Mackay

Wade and the team where very helpful to find solutions and provide us with the items needed.

Georgia - Virginia

Job well done by all.

Kelly - Clayfield

HI We were very impressed with Lauren - she was professional and demonstrated a understanding of our requirements. The installers were excellent. Very clean and tidy. The guy who came onsite to confirm the measurements was efficient and very accurate.

Michelle - Brisbane

The service I received from Emma was always professional, patient and very accommodating.

Linda - The Range

Thank you to Chris (Rockhampton office)on prompt email replies to all my messages, needs.

Mike - Eagle Farm

Staff were friendly and helpful, everything ran smoothly.  Thanks

Tracey - Stretton

Excellent service at both the Woolloongabba branch where I purchased and the Rocklea branch where i picked up.

Linda - The Range

Thank you to Chris (Rockhampton office) on prompt email replies to all my messages, needs.

Janelle - Goodna

The staff at dispatch, where we collected the item from were very helpful and respectful. Such a pleasant change from some suppliers.

Dorina - Murarrie

Great service, thanks to Phillip and his team.

Jillian - Herston

Excellent service like always.

John - Helensvale

Good service, products & price.

Sarah - Sippy Downs

Sarah at Warana is so helpful and makes the process easy!

Malcolm - Garbutt

All good, good to deal with, no issues at all.

Angela - Cleveland

Great service, product & price.

Beth - Charters Towers

Requested a special cupboard and it is perfect.

Erin - Fortitude Valley

Test chairs were a huge help. Many thanks for all the assistance.

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Jo - Cotton Tree

Sarah Brunell and her team including Clayton from installation did an amazing job for us in the office relocation we've recently undertaken.

Ange - Ulladulla

Shout out to Monica! Awesome service, thanks.

Ariana - Woolloongabba

The boys did a great job today delivery & installing the bookcases into the hotel suite. Delivered nice and early too!

Jodie - Springfield Central

I would only buy from empire again.

John - Aitkenvale

Always a pleasure dealing with the staff here in Townsville.

Lou - Ashmore City

Rachel was very helpful and efficient.

Megan - Woody Point

Excellent service. Will recommend to my colleagues to use Empire again.

Marita - Southport

The delivery and install guys were just fabulous.

Natasha - Ipswich

Anthony is extremely professional and makes the process easy.

Jade - Townsville

Fast service, very understanding of the recent weather conditions, Fast install, lovely staff. Extra Thank you to Brett, Doug for helping me with measurements and going above to provide a good service!

Julie - Mundingburra

The staff were so lovely and helpful.

Richard - Acacia Ridge

How impressed we've been with the Empire boys during the installation - I'd like their managers to know how great they've been.

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton.

Sue - Chatswood

Great service and very friendly, helpful staff.

Kym - Camp Hill

Phillip was very helpful and warehouse staff were also very prompt and also easy to deal with.

Holly - Woolloongabba

Just letting you know that Tom has been excellent to work with and we have authorised to proceed with the attached quote today.

Tina - North Lakes

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Anna - Brisbane

Its rare to get polite helpful delivery guys, both worked really hard and well.. really well.

Brooke - Paget

Amazing service. Furniture came so quick.

Suzette - Mermaid Beach

Kirk was great to deal with.

Marianne - Brisbane

The delivery driver was excellent.

Emily - Oxenford

Fantastic team. They worked hard to meet our needs.

Madilyn - Brisbane

I was extremely impressed with Lauren's service. She went over and above to ensure that our needs were being met.

Jacquelyn - Brisbane

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Suzette - Mermaid Beach

Kirk was great to deal with.

Elizabeth - Sydney

Salesmen most helpful and delivery and installation people most courteous

Alanna - Slacks Creek


Claire - Queensland

Thank you so much for allowing me to change my stool when I realised it wasn't quite what I wanted.

Jenny - Queensland

Always delivered as order, and on time. Thank you.

Brian - Cornubia

Great that you have certified quality Australian Made products at a good price. Thanks!

Stephen - Bridgeman Downs

Great communication and a pleasure to deal with.

Grant - Kenmore

Gave our client Empire's details and they have subsequently bought additional furniture from you.

James - Townsville

So easy to deal with you Brett. Hassle free and very prompt.

Lauren - Northgate

Delivery and install went smoothly as always.

Sharon - Woolloongabba

The installation went really well and. The 2 fellows who came from Empire to install the desks were very good - they were very polite and accommodating and left the area all clean and ready for use.

Deborah - Breakfast Point

Thank you for actually having a physical store to go in, look, try and actually speak to someone. Would recommend Empire over any online store.

Tracey - Townsville

Thank you for your wonderful service in a very stressful time it is much appreciated and will be ordering again for sure!

Mike - Bohle

Great staff here in Townsville. Very helpful.

Kath - Annerly

Hi Tom, We are finally done! Thanks very much for all your help with our orders and adding things on here and there. We are very pleased with everything and how flexible you have been with making sure that we got everything that we needed. The staff who came here to deliver and assemble the furniture were also very helpful and professional. Overall, it has been a very positive experience!

Trish - Upper Mount Gravatt

Prompt and personalised service from Brent

Emily - Asquith

I would like to thank Brooke McAlpine for the excellent service and assistance. Brooke had great product knowledge, a great eye for design and was able to help me design our new office space that was not only modern and stylish but had a focus on productivity.

Judith - Toombul

I was very pleased with all aspects of the sale. Staff- friendly and efficient - products - good value. Delivery - on time and the men were polite and efficient. A very pleasing experience all round.

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. 

Janelle - Brisbane

Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated. 

Jeremy - Warana

Sarah was very helpful and professional in answering my questions and contacting me when the goods were in stock.

Valerie - Dickey Beach

Sarah is so helpful. The order arrived to the store really quickly. Fabulous service and the furniture is very good quality.

Mia - Aspley

Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.

John - Annerly

Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.

Christie - Acacia Ridge

Hi David - Thanks for a smooth delivery today. The guys did a great job especially given the obstacles they had to overcome.We're all happily working at our new setups.Thank you for your help as well.

Maureen - Greenslopes

We have just received a delivery and Paul wasn't here to direct the delivery guys and we were unsure where things were supposed to go. I have to let you know that the delivery men, Patrick and Steve were delightful. They coped with the fact we didn't know where things went and the whole process took them much longer than it should have and it was our fault. They were so pleasant - we made them put the items in one place and then after Paul had phoned in and given us directions we had to ask them to move the items again. All the time, they were calm and so very obliging. Once again a wonderful experience dealing with Empire.

Carol - Mackay

Very happy with the service. Helpful and knowledgeable staff, friendly and purchase is a great quality and price.

Kerry - Toowong

I cannot thank Phillip and the delivery guys for being so helpful.  I have had some disasters with on line orders and delivery promises but everything that was promised was done.  So thank you.

Charlotte - Fairfield

Emma you and the team are absolutely amazing! Thank you so much for all of your help. I'm so sorry the parking was so difficult and really appreciate the extra effort it took the guys to complete the job. They were wonderful.

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. I could not recommend them more.

Kenny - Burwood

Flavio was professional and helpful, he was happy to show us around in the show room, the product and price was great. Mate of ours saw it and will buy it through Empire Furniture as well.

Ken - Caloundra West

Super office staff and great installation and delivery service. Thank you.

Robert - Townsville MC

The staff at the Townsville store are very good with information and service delivery.

Trish - Brisbane

Monique made the purchasing of the furniture easy, she was quick with reply emails and answered any questions we had promptly. The delivery/installation guys were excellent, very friendly and got the job done in no time.

Mathew - Rockhampton

The staff at the Rockhampton store were amazing. Best sales ladies in town!

Richard - Dutton Park

I really want to pass on our thanks to the delivery and installation team, the two gentlemen were extremely polite, efficient, quiet and excellent communicators. Please pass on our thanks to their supervisors. I have really been impressed by the whole service - so thank you !

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team.

Michael - Arlington

Tim We picked up the replacement returns last week and all went perfect. We just also wanted to complement you on you professional attitude and very prompt and courteous service. Its people like you that make Empire excellent to deal with. Thank you.

Tina - Chermside

We have had a very long day, but it looks even better now! Your men did a fabulous job with getting all the furniture assembled and positioned beautifully. Their efficiency was much appreciated. Thank you

Amanda - Mackay

Empire Furniture in Mackay went above and beyond especially Chantelle Welch who was the Admin Officer. She was extremely knowledgable and demonstrated outstanding customer service.

Sarah - Brisbane

Support recieved from Chantelle was absolutely amazing. Chantelle went above and beyond assisting me with several questions and also supporting through the delivery of the furniture. I will use Empire again soley based on Chantelles service.

Aaron - Redbank Plains

Brilliant to deal with. First time customer but will definitely be a repeat customer.

Patricia - Isisford

Chris Webb from Empire Furniture Rockhampton was very helpful as was the delivery driver.

Ryan - Belgian Gardens

Fantastic sales and service and a nice range. A special thanks to Deanne and also the storeman at Empire for packaging up the coffee table as a special favour.

Jonathon - Woombye

I must say big thanks for all your help, great customer service experience, supporting us through the wee hiccups We've fully moved in & it's epic!

Craig - Brendale

We purchase all our office furniture from Empire and they are great. We got two more desks recently and James was great to deal with.

Angela - Rockhampton

So very helpful, engaging and Miriam was excellent. Delivery team also great.

Anthea - Ballarat

Fantastic service at every stage of our sale - from quote to delivery. Thank you!

Angela - Allenstown

It all looks so fantastic, we love it. You have done a wonderful job, and provided me with exactly what I needed, and wanted. I will refer you to whoever I can. Thank you so so much :)

Sandy - Nambour

Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with.

Josh - Paddington

Lauren was extremely helpful, offering prompt service. Thank you!

Paul - Beenleigh

Excellent experience, we will be using you again without hesitation.

Jackie - Sydney

I have had a 100% positive experience, thank you.

Tanja - Garbutt

Professional, quick and good quality products.

Ariana - Camperdown

I just wanted to let you know that your delivery team did a fantastic job with building the desks and setting it all up. They even assisted us with removing our old desks! I'd also like to add that I found the whole process with Empire really easy and straight forward and would be happy to recommend your services to other departments within the University of Sydney.

Samantha - Merdian Plains

When you didn't have exactly what I wanted, I was impressed that you suggested a custom design. I would have never have thought of it otherwise. Thank you! Now we have exactly what we wanted. Cheers.

Suzanne - Brisbane

Tom and the Team at Empire have always provided me with great service and competitive prices.

Colin - Coorparoo

The trade staff we have from Empire have been great in the past, however the gents who delivered and installed the tables yesterday where particularly great and professional. I had request about installing them in the end corridor (so further then where they probably hoped but it was no hassle) there was an air-lock to this space meaning we could deaden the noise slightly. They were very accommodating which was great because the training has already commenced and was able to occur without noise interruption. So appreciate the Empire team being accommodating, professional and safe workers. I especially notice considering issues we had last week with another different external trade company who were not professional. We're a busy facility and when external parties don't operate well it has poor outcomes at our end so again pass on our thanks.

Adrian - Sunnybank Hills

"I would also like to take this opportunity to say how impressed I was with your delivery driver (apologies, I can't remember his name). He was extremely polite, professional and helpful, a real credit to your company. Being a small school we don't have the need for much furniture, but if we do in the future I wouldn't hesitate in contacting your company for our needs again. Thank you

Kara - Ipswich

Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!

Deanne - Townsville

Love my new electric desk, it's fantastic. Delivery guys were great and went the extra mile in pulling my old desk apart. Thank you.

Cheryl - Daisy Hill

Empire's pricing is also an important factor for a small school. Your staff are excellent. Thanks.

Erin - Kangaroo Point

Hi Emma & Melanie I just want to say thank you for the good work that both Silvio & Nick did installing both desks today. They both worked in a very tight area to install 1 desk with only 5mm to spare. Silvio then took the time to program the desks & show the staff how to operate them. These men are a credit to your company & I would like them on any future visits. I would appreciate if this could be relayed to the appropriate managers. Thanks again

Gary - Acacia Ridge

I choose Empire because of a range of points. The service is great, price is always value, products are reliable and lasting and the staff are always happy to help and service the needs of the organisation.

Pam - Tewantin

Everything about my purchase was ‘tops’. Karen knew her product and helped me with my choice; price was good; delivery timely.

Eva - Idalia

Hey Brett I just wanted to say thank you for fixing our order and also to say how great your delivery boys were today. They were very polite and helpful. I was very impressed so I wanted to let you know. They do a great job for selling your stock and should be acknowledged.

Lee - Petrie

Rick listens well and know his products that come at a reasonable price, there are so many reasons to choose Empire.

Sandra - Mt Pleasant

The 2 seater lounge and reception chair are beautiful. Could not be happier with end product.

Martin - Bray Park

Staff inside were very warm and friendly. The man who helped load the product into my car was great, very helpful and knowledgeable. Someone you could instantly become good friends with. Very impressed, fantastic staff. Thank you.

Dee - Bunya

Have been dealing with your company now for approx. 15 years both personally and professionally. Have never had a bad experience yet!! Thank you for your consistent service and fantastic office furniture range!! Your delivery/installer was just fantastic.

Sharon - Townsville

Qld Health, purchase furniture on a regular basis. Every occasions is a pleasnt, professional experience. An immense thankyou to Brett who delivers all orders, requests and assistnace in a professional and timely manner.

Sandra - Brisbane

I had received excellent customer service both over the phone when I made my initial enquiry and then when I went to pick up the chair the gentleman was awesome. He carried the chair to the car for me and placed it in the boot. Very happy :)

Kate - Bigera Waters

Kirk, a short note of thanks. Your guys (Bob & Mike) did a fantastic job, efficient and very courteous. Very good customer service indeed….. Kind regards

Maureen - Geebung

I had excellent service from James who gave me the time of day to work out exactly what office chair would be appropriate for me.

Kara - Ipswich

Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!

Lynette - Spring Hill

Customer service when coming to the showroom was very good and keeping me informed of what was happening with my order was great.

Debbie - Buddna

Sarah is a credit to your business. She is polite, professional and has excellent customer service. We only come back because of her.

Sarah - Caloundra

The staff at Fort Knox Storage Caloundra are all very happy with their new office chair. Thank you Sarah Brunell from Warana for putting the chair aside for us and your friendly customer service.

Mark - Camden

Thanks to Flavio for your fantastic service. Went above and beyond to drop off a desk to my home. Thanks!

Liz - Mount Gravatt

Brent is an absolute asset to your company always calm gets things sorted.

Fiona - South Brisbane

Very streamlined process from start to finish. Very professional team including sales and installation.

Amie - Varsity Lakes

We have used Empire a number of times now and have never been able to fault the service that Kirk has provided.

Clare - Woolloongabba

Hi Norbert, I just wanted to send a quick email to say how impressed I was with your teams efforts today! I still can't believe how quick they were! They were all very easy to get along with and worked in well with our other contractors onsite! The experience was very positive and we would 100% recommend this service to anyone requiring furniture in the further. Please pass on my thanks to your team! Hope you all have a lovely Easter break!

Robert - Greenacre

Flavio was great to deal with and I would come to you in the future when I need office furniture because of my sales and service experience with him alone. He is a huge asset to your company. He is knowledgable and straightforward to deal with.

Ishkhan - Montville

Great products at great prices. We will be back for more. Empire is now our go-to location for office furniture.

Karen - Bethune

Really impressed quick email for quote - having the item assembled ready to go was fantastic. Quick delivery. Very helpful staff member. Thank you.

Debbie - Jimboomba

I have been a customer of Empire Furniture for 25 years+ and have always found the service to be exemplary. Helpful with advice on product suitability of every situation, service and delivery when you need it. Every enquiry is treated with professionalism.

Thao - Lidcombe

Hi Flavio, On behalf of Decode Management, thank you so much for helping us out with Level 4! We really appreciate you and Empire for always going above and beyond for us. The desks look great! ?? You make it so much easier working with you and thank you for always fulfilling our office requirements. The installation team were great and lovely! They were bright and early and we do apologise for making them wait. Ill keep in touch if we require anything this year. Have a great week

Jim - Woolloongabba

Hey Tom, Sorry I would have been in touch earlier but I've been off work. I just wanted to let you know the delivery blokes did a really great job. Good communication before they arrived and while on site making sure the cable hole was in exactly the right spot and furniture positioned correctly. This is an area where certain other companies have comprehensively failed so I thought it was worth acknowledging the good work your guys did.

Mags - Currumbin DC

If I could rate your delivery higher than excellent, I would. Your delivery guys are awesome and provide excellent service with a smile.

Kelvin - Fairfield

Hi Tom We have been really happy with our dealings with yourself and Empire Furniture. You and your staff were very friendly and easy to deal with. Any changes were easily done. You helped us put together a great fit out which looks really smart, of good quality and the chairs are so comfortable. Glad we made that change! The delivery and installation guys were on time, friendly and very careful and efficient. Overall a great experience dealing with you from start to finish and we would recommend others to buy through you

Helen - Elanora

Rachel and Kirk always very helpful and quick with quoting. Delivery men always very helpful too.

Alliera - Shell Cove

The sales assistants were outstanding! The quality is exeptional. I will definitely recommend to others and buy from you again.

Taylor - Kangaroo Point

Just wanted to let you know that the guys doing the delivery & install were awesome. I only have good things to say about the whole process from enquiry, order through to install. The guys were on time, got the job done, no complaints (this place is a mess from the fitout + stairs), were professional & friendly & did a great job. They even did a full clean when they didn't have to as we are having commercial cleaners come out next week. Really happy we paid for the delivery & install & having it organised so fast. So thank you for all of your assistance with everything & thanks to the guys for their work too.

Cathy - Wyreema

We found the delivery men excellent! They were very helpful and nothing was a problem. They were a pleasure to have in our school. Thank you very much.

Belinda - Annerly

Hi Tom, Just wanted to touch base & say a big thank you for everything. Spoke with Sam & Tammie & they are very happy with everything. Thanks again for all your help & guiding me through this move - I couldn't have done it without you

Cath - Beaconsfield

A great experience! Very helpful staff with the knowledge to help me make my final decision. The delivery men were able to adjust their schedule to deliver as I was involved in a rather long appointment! Congratulations to them!

George - Nathan

Thanks especially for the unpacking, placement into location and removal of packaging.

Peter - Highgate Hill

Good staff, knowledgable and helpful.

Tim - Tingpala

Whole experience was so easy. Everything happened as promised. First rate company and team.

Janette - Paget

The Mackay staff are very efficient and friendly and I would recommend them to another business.

Brian - Eight Mile Plains

Brent and Gerrard in the Rocklea office are always very helpful and provide quick excellent service.

Stuart - Mackay North

I can not fault your service, attention from Wade and staff for queries was great. This is why we deal locally, personal attention. Well done and my personal thanks for making my task easier.

Carmel - Redbank Plains

So pleased with everyone who has helped me through this very busy time. Thank you so much.

Joanne - Rockhampton

The staff at the Rockhampton Empire office are great to deal with and go out of their way to help us.

Patrick - Coolum Beach

Great service and location are the big reasons we choose Empire. Sarah is always friendly and great to deal with. She backs that up with great service and meets time frames. Great to do business with.

Angela - Banyo

Empire is our go-to supplier for office furniture. We used to go to Coopers Plains outlet, but the new Gabba store is more convenient now.

Janet - Hamilton

Everyone I dealt with at the Virginia store was absolutely lovely- very approachable, knowledgeable and friendly. It was a wonderful sales experience from my perspective.

Kieran - Cannon Hill

Good range. The new Brisbane store has much more room and a more prime location with parking than the other store around the corner.

Silvia - Stones Corner

Your delivery men are always very friendly and courteous. I always recommend Empire furniture to anyone wanting to purchase furniture.

Gayle - New Farm

I'm always very happy with the service and assistance provided at Empire Furniture Woolloongabba.

Sheree - Moura

We originally rang because you have a standing offer agreement but the service was great and we were very happy with the whole process. Thank you.

Leesa - Zillmere

Was wonderful dealing with the team at Empire. Very professional and friendly!

Cheryl - Daisy Hill

Thanks to everyone for the pleasant, efficient organisation. We appreciated all your help.

Ray - The Gap

Office communicated well with me. Our order arrived on time when you said it would. Good service all round.

Tony - Wolli Creek

From sales to dispatch your team were professional and customer centric in problem solving.

Sue - Archerfield

Your warranty service is excellent as were the two men who came out to carry out the warranty work.

Luke - Townsville

Always outstanding, prompt and excellent service and quality!

Clay - Bli Bli

Great communication, keeping clients informed goes along way. Will purchase off you guys again based on the quality of customer service regardless of price. Well done!

Peter - Murarrie

Joshua was very informative and had good product knowledge a pleasure to buy off.

Lyn - Gladstone

The Rocky team are great and the store is one of my favourites. Great range and the prices are good.

Leanne - Rocklea

Brent McFadden in Sales at Rocklea is very helpful, very knowledgable and remembers returning customers.

Sarah - Ipswich

The two guys who came out to deliver and install were very polite and efficient - very impressed.

Donna - Inala Heights


Anne - Riverstone

Charlotte is a fantastic front person for your business and is of great value in your sales and aftersales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.

Lisa - Mackay

The delivery guys were so patient with us. Thank you :) Thanks Wade for your pre sales service.

Deanna - Maryborough

Perfect service from Sarah. Friendly, professional and followed up. Excellent service from Sean delivery driver too. He contacted the day before, arrived as promised and was helpful and friendly.

Jodie - Brisbane Market

We are repeat customers which is why we came back to Empire this time round. I found the staff on email and phone very helpful and pleasant, as were the delivery guys.

Mandy - Benowa

Always a pleasure doing business with Empire. The staff are so helpful.

Tom - Nudgee

Great assistance in store. Excellent job in the desk construction and installation. Very happy with it.

Hannah - Urraween

Will definitely be buying from here again, great staff, great service and great range.

Christine - Finch Hatton

Mackay team are friendly and very helpful and easy to deal with.

Larnie - Cleveland

I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!

Gary - Acacia Ridge

Excellent service. The team understand my business and requirements and are always helpful.

Graham - Pacific Paradise

Very patient staff and great service Sarah was great to deal with.

Karen - Mooloolaba

Great service and installation - couldn't fault either.

Peter - Tugun

Good product range - Thank you Rachael for your courteous customer service.

Pas - Burwood

Great to have the furniture delivered on time and to spec. It was a pleasure working with Michael.

Kay - South Brisbane BC

Always great communication and very helpful staff. Thank you.

Kathy - Gosford

Charlotte was amazing and nothing was a problem for her. I was being rather difficult and didn't really have a clear plan, however Charlotte was patient and helpful. Charlotte is a true asset to Empire.

Ellie - Kanagroo Point

Outstanding service from start to finish, congrats.

John - Palm Island

I found brett a great person . Easy to deal with and happy to assist . We will always love to use his company.

Nicole - The Range

The delivery guys are always pleasant and very accommodating.

Kirby - Bioela

Excellent! Good honest, quality service.

Peter - Graceville

Good staff , good range, have bought goods for many years and will continue.

Tania - Graceville

Everything was great and I had the chair within 24 hours of contacting Paul. Thank you!

Cathryn - Mirani

Staff were very helpful, pleasant and efficient. An all round good shopping experience.

Angela - Parrearra

Sarah at the Kawana store is always so helpful, best customer service!

Jeff - Mackay

I would recommend Empire to anyone in need of office furniture. Very good service by Gavin and his team. Well done.

Pamela - Sunnybank

David was helpful, knowledgable & patient. Delivery arrived when they said it would. Excellant shopping experience.

Mandy - Brisbane

I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful and knowledgeable. Great company to deal with.

Cheryl - Southport

Kirk was very helpful and very accommodating as I requested quite a number of various quotes.

Angela - Beenleigh

You guys were awesome. A big thank you to your staff and delivery team.