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See what our customers are saying!

Don't just take our word. Read what our customers say about us!

Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.

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Liana - Chermside
30/06/2020


Thankyou to Lauren and the team for helping us progress our order before end of financial year :)



Tom - Kenmore Hills
29/06/2020


The team were very helpful from sales to delivery.



Geoff - Darling Point
29/06/2020


Outstanding service from Flavio and we’re delighted with your wonderful office chair, so much so we just purchased a second one from you



Adele - Eagle Farm
25/06/2020


service was brilliant.



Milton - Bowen Hills
24/06/2020


Delivery persons were professional in providing the services



Kym - Coopers Plains
24/06/2020


Just wanted to thank you for your assistance with my order. The guys delivered, assembled and placed everything this morning and it is great. I also wanted to let you know that the delivery guys were amazing, they were very polite and respectful and also very efficient. Was a pleasure having them in my home.



Olufemi - Newstead
23/06/2020


Prompt service, provided constant feedback.





Chantal - Camp Hill
17/06/2020


Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend.





Sylvia - Kurumba
17/06/2020


Most helpful staff even getting me a quote to deliver 900kms to my home. When the chair I wanted was not available for another 6wks an alternative was suggested which I am more than happy with. Pat on the back to Deanne of Townsville branch.





Glenn - Townsville
17/06/2020


very professional and made our job easier to ensure the product we bought was going to fit



Michelle - Sydney
17/06/2020


Justine has been a pleasure to deal with, she has been so helpful and nothing was too much trouble. We are very happy with the product we bought and it blends in perfectly with our existing furnishings.





Michael - Goodna
12/06/2020


A+



Yvonne - Annandale
12/06/2020


Happy with quickness of order and promptness and politeness of delivery men





Shaun - Wynnum
11/06/2020


Part of my order wasn't ready. Phil, the sales person kindly split the order at no cost to get my home office up and running as fast as possible. This was very much appreciated. The delivery guys who delivered the first part of the order were exceptional. I'll be sure to let everyone I know how good Empire is.



Virginia - Ipswich
10/06/2020


Very prompt service and knowledgeable staff



Margaret - Parramatta
9/06/2020


Thank you for your prompt service and delivery. I recommended you to a colleague who has now purchased from you.



Donna & John - Helensvale
8/06/2020


Great service, like to try and support our local suppliers and thank you. Your chap in the Back Dock Delivery is excellent.



Kym - Tamborine Mountain
8/06/2020


From ordering with Kirk to the delivery - Professional Friendly and Efficient. Great Team.



Di - CQ Mail Centre
5/06/2020


Empire Rockhampton great service and assistance



Danielle - Marrickville
4/06/2020


We have only had great service and furniture so far and we already have placed another order - this being our third now.



Natalie - Wavell Heights
2/06/2020


Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS



Sherryl - Boondall
1/06/2020


Delivery guys were fantastic! Prompt, thorough and very pleasant.



Leanne - Annerley
29/05/2020


Dealing with Emma and all the staff at Empire was a great experience. The order was simple and straightforward, the customer service was exemplary and the delivery and unpacking of the chairs for the library was quick and efficient. Thank you, Empire!



Ian - Coorparoo
29/05/2020


Great delivery and especially the setting up in my office



Megan - Redcliffe
27/05/2020


Lauren was amazing and very informative and made picking the right chair easy.



Peter - Birtinya
25/05/2020


All of the team at the Sunshine Coast store are excellent



Josh - Kingston
25/05/2020


Shelley and the team were a pleasure to work with and made the whole process of selecting and purchasing the right furniture for our setting super easy!



Natalie - Caboolture
25/05/2020


Great customer service, very professional throughout the whole journey



Ian - Breakfast Point
25/05/2020


1st rate service, very obliging, fast and efficient. A very positive shopping experience. Thanks Justine.



Julie - Fortitude Valley
21/05/2020


Overall, we are so happy with the Empire process from design to installation. It couldn’t have been easier and the result has been fantastic.



Dr.Lynne - Ballina
14/05/2020


Very helpful and knowledgable when choosing office furniture



Kim - Buranda
14/05/2020


We have bought from Empire before and have been happy with the service. This time we dealt with Emma and found her very approachable and professional.



Helen - Idalia
13/05/2020


Very happy all around, great customer service, thanks



Sharon - Highvale
11/05/2020


I was contacted as soon my item arrived and was also contacted when it had to come from the warehouse. Impressed with service



Ben - Highgate Hill
9/05/2020


Great customer service and a good quality product. Thank you!



Kay - Keperra
8/05/2020


Really appreciate helpful office staff and the gentlemen who offered very friendly and efficient service installing my new furniture.



Daniel - Brisbane
5/05/2020


Great work keep it up Big thank you to Jo-Anne quick response and great service



Kevin - Carindale
3/05/2020


We were impressed by the great range of furniture and the service provided by Tom D.



Ross - Menzies
1/05/2020


Staff were very helpful and knew exactly what I wanted. Also they got it out on transport that same day at late notice.



Roseanne - Spring Farm
19/04/2020


Making this working from home much more comfortable. Thank you!



Daniel - Norman Park
17/04/2020


Lovely team working in difficult times. The assistance in getting two new office chairs was great.



Sherelle - Townsville
17/04/2020


Great service as always. Thank you :)



Elizabeth - Slacks Creek
16/04/2020


Just like to say that I find David very helpful, friendly and gives good service. Offering after product care i find very convenient



John - Middle Park
16/04/2020


A great range to choose from!



Greg - Glebe
16/04/2020


I have recommended Empire to a couple of people who are now working from home. We were very happy with the chair and service.



Samuel - Carseldine
16/04/2020


Great service from start to finish, and an excellent product too.



Brett - Palm Beach
9/04/2020


Would like to thank Phil whom I bought a desk and chair off for home. He was really helpful and accommodating. Made everything a breeze for me.



Wendy - Balmain
1/04/2020


I just wanted to convey my thanks to Lyn from your Lidcombe store. I needed to set up my kids to learn from home for however long and Lyn was so helpful in picking out the right furniture to turn our study into a classroom. So far so good !



Richard - Stones Corner
6/03/2020


Just a quick note to say how impressed i have been with Empire with your fitout. The quality of work is excellent so far and the installers are a very helpful polite bunch of lads, our guys on site are very happy with them.



Amie - Varsity Lakes
29/01/2020


Kirk Fanning is always great to deal with. Super helpful and prompt with any questions that I have.



Chris - Eagle Farm
22/01/2020


The Customer Service from Claire at Rocklea was second to none.



John - Parkridge
21/01/2020


The sales people were brilliant and the same goes for the delivery people, happy, friendly and couldn't do enough for you, I would highly recommend Empire to anyone.



Graham - Strathfield
20/01/2020


Good range, show room located centrally, easy portal to order from.



Daryl - Brisbane
17/01/2020


Tom represents himself and Empire so well. So impressed with his service and the time he invested in a small customer. Thanks Tom. Thanks to the install team who were super professional and just in with the task of delivering and assembling.



Glenda - Pimpama
17/01/2020


I ordered online and made a mistake. Kirk has been great in trying to help us get the correct furniture asap.



Jodie - Townsville
9/01/2020


Doug and Deanne in Townsville made the process of buying from out of town so easy. Delivery was quick and I'm loving my new desk.



Debbie - Currajong
19/12/2019


Service was excellent as was the speed of delivery



Chris - Yatala
19/12/2019


Delivery and assembly was quick and efficient



Colin - Benowa
12/12/2020


The whole exercise was professional ...what they said would happen, did happen



Peta - Cannon Hill
11/12/2019


Chris Hudynski provided outstanding customer support and assistance.



Kevin - Ashmore
9/12/2020


Kirk was professional and a pleasure to deal with. I’ll be back.



David - Liverpool
6/12/2019


This is a nice shift in the time period of delivery compared to past school suppliers who take months to deliver. It is good you are now on schools contract and making an effort with excellent customer service and prompt delivery. I am impressed.



Ed - Main Beach
3/12/2019


Rachel Mills rocks. Best customer service ever :)



Lani - Caloundra West
3/12/2019


Adam- A great job putting together something a little different for my office, and quickly! Clay- Always so quick and lovely to deal with!



Trent - Lindfield
2/12/2019


Excellent service and speed of delivery. Thank you.



Liz - Southport
28/11/2019


Everything was very easy, from getting the quote and measurements to the installation. Kirk and the two guys installing were fabulous. Thank you so much.



Jeannette - Currumbin
28/11/2019


Fantastic service, easy to deal with. 10 out of 10



Tom - Caboolture
23/11/2019


Great Staff, friendly and Helpfull... Many thanks guys. Appreciate the efforts that you made.



Kevin - Fortitude Valley
21/11/2019


You met our expectations - again.



Kym - Ashgrove
8/11/2019


I thought the men who delivered the desk went above and beyond to set it up. Well done!



Kimberley - Burpengary
4/11/2019


Thanks to the friendly staff who went the extra mile to help. Nothing was too much.



Jill - Pinkenba
1/11/2019


Lauren was fantastic. The boys who delivered were great. Thank you !!!



Amanda - Townsville
29/10/2019


Very quick service, delivery was within an hour of sending thorugh purchase order.



Kym - Ashgrove
28/10/2019


I thought the men who delivered the desk went above and beyond to set it up. Well done!



Shane - Norman Park
28/10/2019


Great products serviced by thoroughly excellent staff.



Debbie - Lidcombe
22/10/2019


Justine was so helpful in sourcing what we were after - & it was not even a large order



Dorina - Murarrie
13/10/2019


Great service, thanks to Phillip Pappas and his team



Elizabeth - Brisbane
3/10/2019


Great communication and top customer service



Kim - Moorooka
2/10/2019


Friendly helpful staff, from sales to dispatch and the loading area. These days, so refreshing to experience.



Karen - Bundall
23/09/2019


Always great service and very competitive pricing



Deborah - Yeppoon
23/09/2019


Absolutely love dealing with the team in Rockhampton



Peter - Underwood
19/09/2019


Items exactly as ordered, I assembled, no issues with bits missing or items not lining up. All good.



Ann-Marie - Narangba
17/09/2019


Every step of the process was met with such high standard of customer service. thanks



Eileen - Burpengary
13/09/2019


Thanks to the friendly staff who went the extra mile to help. Nothing was too much.



Tracey - North Sydney
12/09/2019


Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire



Michelle - Southport
10/09/2019


We will use Empoire across our organisation in future.



Shannon - Sunshine Coast
2/09/2019


Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.



Jessica - Chatswood
26/08/2019


Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!



Amelia - Maroochydore
21/08/2019


Karen and Eric from Kawana are the best thank you.



John - Abbotsbury
20/08/2019


Very happy with my new home office!



Kim - Bankstown
14/08/2019


I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!



Greg - Alexandria
13/08/2019


Well done.



Kevin - St Clair
8/08/2019


The staff are great particularly Bradley and the service was excellent. Thank you.



Mark - Broadbeach
7/08/2019


Rachel remembers us and is very helpful, makes it easy for us.



Lina - Castle Hill
7/08/2019


Daniel Lee did a GREAT job.



Gregory - Griffin
6/08/2019


Very happy with initial advice and indicative quote and handled very professionally.



Tracey - North Sydney
5/08/2019


Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.



Tarni - Woolloongabba
1/08/2019


Always great customer service.



Paula - Coopers Plains
25/07/2019


We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.



Sam - Sunnybank
22/07/2019


Great from start to end. All staff were friendly and efficient.



Connie - Cungulla
18/07/2019


I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.



Kelly - Kenmore
15/07/2019


Amazing service from the showroom right through to delivery and installation. Couldn't be happier.



Michael - Beecroft
5/07/2019


Knowledgeable and helpful staff; good range of quality chairs.



John - Gracemere
2/07/2019


Great service and delivery.



Romy - Dural
28/06/2019


With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected.  Thank you and i am really happy with the quality of the items too.



Bron - Berserker
28/06/2019


Christine and Maeve are great provide Excellent service and are very Prompt every time.



Debbie - Wavell Heights
26/06/2019


I was very impressed with the assembly staff and assistance with the overall job. 


Neil - Rothwell
19/06/2019


Very good product and pricing.


James - Crestmead
17/06/2019


Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.


Rob - Amberley
8/06/2019


The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!


Wendy - Sydney
15/05/2019


Thanks for our new desk! We love it.



Blaire - Toowoomba
12/05/2019


Amazing customer service from Brent McFadden, thank you.



Mary - Forrest Beach
9/05/2019


Excellent service, efficient and pleasant.



Gail - Dover Heights
7/05/2019


Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.



Megan - Acherfield
7/05/2019


David MacAulay from Empire at Rocklea has been very helpful.



Sean - North Ipswich
1/05/2019


From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.



Tiarnie - Herston
1/05/2019


Good service good price.



Tracey - Salisbury
30/04/2019


Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.



Julie - South Port
23/04/2019


I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.



Robyn - Chelmer
15/04/2019


Emma was very helpful.



Charlotte - South Port
8/04/2019


Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.



Jeanette - Lytton
2/04/2019


Excellent client service by all.



Karen - Townsville
27/03/2019


Desks looks great, and the team were very professional.



David - Parramatta
20/03/2019


Great price and great service (including aftersales service).



Gail - Dover Heights
14/03/2019


Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.



John - Runcorn
8/03/2019


Phillip Pappas was a pleasure to work with.



Adam - Brisbane City East
6/03/2019


The sales team, Anthony snd Emna were very helpful. Excellent customer service.



Todd - Edgeworth
5/03/2019


Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.





Jacquelyn - Coomera
4/03/2019


Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.



Aaron - Oxley
27/03/2019


Desks looks great, and the team were very professional.



Steven - Brisbane
25/02/2019


A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.



Sharon - Banyo
22/02/2019


Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.



Suzanne - Brisbane
18/02/2019


Always a really easy process and great customer service.



Carl - Caloundra
15/02/2019


Will buy from Empire again.



Brett - Lowood
11/02/2019


Brent is very knowledgeable, interacts well with customers and provides great service.



Trevor - Burleigh Heads
11/02/2019


We are very happy with the prompt service and quality of the items purchased.



Carolyn - Narangba
06/02/2019


Good price / discounts offered.



Kerry - Southport
01/02/2019


Great service and delivery.



Brad - Brisbane
30/01/2019


Great Staff. Always friendly and happy with great knowledge.



Tina - Hamilton
25/01/2019


Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.



Kath - Paddington
17/01/2019


James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.



Phil - Brisbane
11/01/2019


Very happy with the instore service.



Cassandra - Berwick
09/01/2019


Brent has been very helpful, and accommodated all the changes along the way.



Julia - Sydney
08/01/2019


Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!



Rebecca - Ormeau
07/01/2019


I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.



Michelle - Curl Curl
07/01/2019


Very happy with the final product, very solid and great finish.



Paul - Upper Mount Gravatt
24/12/2018


You need another rating higher than Excellent!



Stewart - Logan
19/12/2018


Delivery drivers were very helpful, friendly, and hard working.



Michelle - Woolloongabba
12/12/2018


The service I received from Emma was always professional, patient and very accommodating.



Lisa - Kelvin Grove
10/12/2018


Excellent customer service on every level.



Deborah - Rockhampton
06/12/2018


Absolutely love dealing with the team in Rockhampton.



Lisa - Kelvin Grove
27/11/2018


Extremely happy with both guys. They were really nice and a great representation of the company.



Briana - Brisbane
20/11/2018


Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.



Karole - Chapel Hills
06/11/2018


Extremely helpful. The guys did a fantastic job in the small space they had.



Tony - Southport
26/10/2018


Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.



Phoebe - Brisbane
22/10/2018


Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.



Heather - Aspley
18/10/2018


Excellent service at every point. Every team member was helpful, communication was excellent.



Kenneth - Yeronga
30/06/2020


Excellent assistance and guidance from Sean @ Empire Woolloongabba





Pavlina - Windang
30/06/2020



Daniel Lorenzini made dealing with you so much easier his response to my emails and service are outstanding








Greg - Bracken Ridge
29/06/2020


Chose Empire for quality, good price, warranty assurance, convenience





Chris - Brisbane
26/06/2020


wonderful service, thank you





Jim - Burleigh Heads
24/06/2020


Great service. Delivery on time. Efficient staff. Recommended





Desley - Heatley
24/06/2020


The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!








Wayne - Bundaberg
18/06/2020


The Warana Branch have been very helpful



Kristine - Berserker
18/06/2020


The Service from Jo-Anne was amazing and she is a credit to your company





Leigh - Cranbrook
17/06/2020


Brett was great during the transaction. Will definitely be back to see him again for our office furniture needs





Paul - Pinkenba
17/06/2020


Very helpful staff at Woollongabba & Virginia stores





Angela - Banyo
17/06/2020


Empire has fitted out our office completely over the years. We have had experiences with the old outlet store, the new outlet store, the Woolloongabba store and Virginia over the past 11 years and you are our go-to team for sturdy, functional, reasonably prices office furniture that lasts.





Nicky - Wacol
14/06/2020


Excellent service and everyone has been a pleasure to deal with.





Joannah - Ipswich
11/06/2020


Happy with quickness of order and promptness and politeness of delivery men



Caitlin - Ipswich
11/06/2020


The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!





Louise - Lurnea
9/06/2020


Found the chairs via an internet search but phoned for a quote. Lyn was so helpful. When the chairs arrived and we were absolutely thrilled with the quality and look of the chairs. Thank you for our new meeting room chairs.





Donna - Toowoomba
9/06/2020


Empire is the company we go to first for my work needs because they always look after us so well. The sales people are so helpful and patient with me which is why I recommend Empire to my family and friends. My sister and I purchased our personal work from home chairs from Empire my team leaders work from home chair from Empire because of your range and great service. Keep up the good work. Thank you.



Alison - Shalvey
9/06/2020


Excellent communication from initial enquiry, to quote, to despatch, delivery and installation



Anna - Surfers Paradise
8/06/2020


Rachael Mills has been extremely helpful and patient



Sandra - Charmhaven
6/06/2020


Fast, efficient service and delivery! Thank you.



Vivian - New Farm
5/06/2020


Great customer service from knowledgeable staff



Sean - Southport
3/06/2020


Friendly, knowledgeable staff was a big key to the purchase, Rachel Mills was excellent.



Deaken - Moorebank
1/06/2020


Justine was awesome to work with excellent service



Carmen - Cardwell
1/06/2020


Very prompt, helpful and professional



Aidia - Runcorn
28/05/2020


Very good service



Matt - Newstead
27/05/2020


Happy with product, price and service 10/10



Mikala - Munruben
26/05/2020


Originally only came to Empire because other stores were out of stock but it was so helpful to talk to someone who knew what they were talking about and explain how to correctly set up a chair.



Paul - Wulguru
25/05/2020


I liked the way I was greeted soon after arrival with an option to accept assistance when I needed it. I had one chair in mind, but was provided a similar one I had not considered.



Julie - Hendra
25/05/2020


Fantastic pre-sale service. The representative went out of their way to locate a non popular office chair. Thank you.



Casandra - Brendale
25/05/2020


Was extremely happy with the service that was provided. Even though COVID impacted the delivery time frame I was continuously updated on the status of my order and appreciated everything that Lauren did to make things run as smoothly as they could.



Dr.Kelly - Carina
25/05/2020


Professional, friendly staff. Great selection of products. Only difficulty was making my choice!



Tony - Hyde Park
14/05/2020


The Townsville team are awesome!! 10/10!! Customer service is everything. Thanks Doug, Deanne and Mischa



Maree - Manly
13/05/2020


Emma was very informative with regard to our purchase. She made the process a lot easier and we were able to walk out with our boxed purchased product and did not have to wait for a backorder which is brilliant.



Ole - Mackay
11/05/2020


As a long time customer with Empire, I have always received both a personal and friendly, but professional service and consideration.



Robert - Coorparoo
8/05/2020


All round excellent!



Verity - Yeronga
8/05/2020


Loved how efficient and easy my purchase was. My query was answered promptly by your sales team and the delivery process was fast with great communication the whole way through. I've already recommended you to a friend!



Linda - Annerley
4/05/2020


The sale was easy, had help to choose the correct chair for me, assembled while the transaction took place. Fantastic service from Eddie. Thank you πŸ™Œ



Sharlene - Brisbane
1/05/2020


Empire produce/provide high quality products at a good price. Their customer service is great.



Chris - Walkerston
19/04/2020


Pleasure to deal with. Arrived as per quoted timeframe.



Stephen - Garbutt
17/04/2020


Great customer service in very trying times



Belinda - Deagon
17/04/2020


I made an on-line purchase and followed up with a query regarding timeframes for the item to be available. I received a very prompt response to my query and the item was available within a few days. Excellent service.



Ann - Auburn
16/04/2020


Great customer service, happy with my purchases



Shane - Newtown
16/04/2020


Excellent service on the phone & in store. Very helpful staff & good range in store to test. Highly recommend.



Rachel - Kalinga
16/04/2020


Great service from the team at Virginia who realized it might be quicker for me to pick up from the store than wait for delivery over Easter.



Cassie - Pine Mountain
16/04/2020


The range of office chairs was fantastic. Sales staff were informed and thorough. Service staff also assisted with my enquiry to get the right solution for me . Very impressed with service and love my new office chair



Dale - Nundah
24/03/2020


Thanks so much to Glenn for helping me deck out my home office. Really happy with the chair and furniture I went with. Nothing was too much for Glenn



Graham - Sunshine Coast
25/02/2020


We were very happy with the delivery and install as well as James' customer service for someone new to the company. We have just placed a second order. Please pass on our thanks to Xavier and Steven.



Julie - Berserker
24/01/2020


Great service and products





Brad - Warana
22/01/2020


Awesome service, even assembled the chairs for us. Thanks a lot, we'll be back for sure!



David - Wynnum
20/01/2020


Very appreciative of the 'customer focussed' service by both sales and delivery and assembly team. An A1 service.



Tye - Burleigh
17/01/2020


Easy to deal with, Product was ready when they said. Will continue to buy!



Peter - South Brisbane
15/01/2020


Anthony Saunders from sales was very helpful and made the process super easy. Also the warehouse staff were extremely helpful with organizing and loading.



Richard - Gaythorne
14/01/2020


Hi Lauren, thanks for getting that all organised so efficiently and patiently. Just a quick note on the installation guys, they were awesome, cleaned everything up, set everything up and were polite and professional. It was nice to see people that were happy doing their job.



Anne - Mount Ommaney
20/12/2019


Very happy with Brent McFadden's information and service



Pauline - Clear Island Waters
19/12/2019


Rachel was a great help, very obliging and friendly.



Alison - Kedron
16/12/2019


Lauren was very helpful and lovely to deal with. She showed me a variety of items to suit what i was looking for.



Marek - Chipping Norton
11/12/2019


Thank you Flavio, best sales man in Australia, polite, honest, patient. πŸ™πŸ˜Š



Kerrie - Burwood
10/12/2019


The entire process from design through quoting and installations was seamless



Megan - Cowra
6/12/2019


Your storeman was very helpful and loaded my goods for me as did the juniors . Thank you Meg



Laura - Sydney
4/12/2019


Love the assembly option! Really affordable. Always worth an extra few dollars to have the piece of furniture constructed correctly for us. Thank you.



Darren - Gold Coast
3/12/2019


John was a pleasure to work with. Knowledgeable and courteous. the complete sales package. 10 out of 10



Melissa - Airds
3/12/2019


We have purchased a number of items this year and will be continuing with the refurb of our school next year. Daniel supporting us has been fantastic.



Katy - Mount Isa
28/11/2019


I live in Mount Isa and have been trying to get a new desk delivered for quite some time now but all the companies I tried before Empire, told me that they didn't want my business as it was too hard to get anything delivered out here. Along comes Doug from the Townsville store and he assured me that it was not a problem and made the process so easy. I have just received my shipment and I have been telling everyone to use Empire due to the great service I received from Doug. Will definitely be purchasing again from him.



Maureen - Bankstown
28/11/2019


Super fast quote from Viv Fan. Viv has made the process super easy and answers all of my question with speed!



Martyn - Cleveland
27/11/2019


Thanks to Tom for his great service and to the delivery team who arrived on time, were flexible and helpful in a cluttered office and cleared up after.



Raymond - Moranbah
22/11/2019


The Service i received from one of your Sales assistance( Chantelle Welch) was excellent always responed to emails promptly and chased items up as the parts we wanted were no longer available and offered alternative at a good rate



Dorina - Murarrie
8/11/2019


Great service, thanks to Phillip Pappas and his team



Jennifer - Brendale
7/11/2019


Our goods all arrived as promised and some faster than expected.



Karen - Herston
1/11/2019


I would like to commend the work of Anthony Saunders and the Empire delivery team for their work on the 6A patient outdoor courtyard furniture at the RBWH. Anthony has been professional, helpful and efficient throughout the process and we can not fault his work. The delivery were pleasant and very helpful also making for a great process all round.



Maria - Wahroonga
1/11/2019


Daniel Lee was extremely helpful and always returned my calls/emails when i asked any questions. Great job Daniel!! Thank you.



Faizah - Southport
28/10/2019


Thank you to the Southport team for great customer support and excellent service!



Patricia - Seven Hills
28/10/2019


We are repeat customers because the service is exceptional and was super efficient. Thanks !



Pam - Riverwood
22/10/2019


I had a unique situation with payment and the staff accommodated my request without any trouble. I was very pleased with the service



Gavin - Calen
22/10/2019


Sales people were fantastic



Terry - Browns Plains
10/10/2019


Kirk is an excellent and efficient sales and service person.



Kellie - Aitkenvale
2/10/2019


Deanne served me, she was knowledgeable and friendly so made the process easy for us.



Maggie - Ayr
2/10/2019


Thank you Brett! Everything arrived perfectly. Sensational service.



Andrew - Beenleigh
23/09/2019


The two gentlemen who delivered to 3 Elizabeth street Beenleigh were very polite and professional



Marie - West End
19/09/2019


the delivery men were helpful and courteous, as was the lady who served me initially.



Belinda - Northbridge
18/09/2019


completely brilliant service and products. thank you Michael, Bradley and installers



Angela - Cleveland
17/09/2019


Great service, product & price



Elaine - Meadowbrook
13/09/2019


Thank you to Claire for her professional services in having a chair repaired so promptly. She and other staff were friendly and eager to assist. Thanks



Rebekah - Mount Druitt
10/09/2019


Daniel Lee was very prompt with my enquiry, very professional. His help and service and especially the follow up kept me interested and sealed for me us purchasing from Empire



Melanie - Townsville
4/09/2019


Huge thank-you to Doug for always providing fantastic service.



Emmy - Rockhampton
27/08/2019


Excellent service.



Alton - Rocklea
26/08/2019


Claire Watt made the sales experiance very easy. Excellent service.



Tony - Woodend
20/08/2019


Very pleased with the end result and the proactive way in which Tom dealt with us from the initial meetings.



Jeffrey - Macquarie Park
19/08/2019


Price was good.



Marie - West End
14/08/2019


The delivery men were helpful and courteous, as was the lady who served me initially.



Patricia - Seven Hills
13/08/2019


We are repeat customers because the service is exceptional and was super efficient. Thanks!



Yvonne - Algester
8/08/2019


James was great in taking the time to show us products and how they worked and compared to each other.



Deborah - Fairfield
7/08/2019


Your delivery men were fantastic, nothing was a problem for them. Highly recommend them.



Adam - Brisbane
6/08/2019


Great service from Philip Pappas.



Charles - Windsor
5/08/2019


Thanks Tom. The whole sale process was smooth and easy. The installation team was excellent.



Marie-Claire - South Brisbane
2/08/2019


Service from every staff member - sales, logistics, delivery - was excellent. Really appreciate your help!



Emilia - Woolloongabba
12/08/2019


I just wanted to convey our thanks for the great work done by Trevor and his team in ensuring that the delivery and installation of our desks were completed in a timely manner. Thank you.



Jodie - Barcaldine
26/07/2019


The service is amazing. We were in discussions with Rockhampton office and Chris was in constant contact to ensure we received everything that we wanted and needed. Even double checking our order to make sure we wanted those items. Very happy.



Robyn - Aitkenvale
24/07/2019


Mischa was excellent as usual.



Brett - Lowood
19/07/2019


Brent is very knowledgeable, interacts well with customers and provides great service.



Elaine - Hendra
17/07/2019


Very happy with the whole experience from Phillip coming out to measure up to the guys who delivered and assembled our furniture. Can't recommend you highly enough!!



Melanie - Mackay
8/07/2019


Wade and the team where very helpful to find solutions and provide us with the items needed.



Georgia - Virginia
3/07/2019


Job well done by all.



Kelly - Clayfield
1/07/2019


HI We were very impressed with Lauren - she was professional and demonstrated a understanding of our requirements. The installers were excellent. Very clean and tidy. The guy who came onsite to confirm the measurements was efficient and very accurate.



Michelle - Brisbane
28/06/2019


The service I received from Emma was always professional, patient and very accommodating.



Linda - The Range
27/06/2019


Thank you to Chris (Rockhampton office)on prompt email replies to all my messages, needs.



Mike - Eagle Farm
24/06/2019


Staff were friendly and helpful, everything ran smoothly.  Thanks



Tracey - Stretton
20/06/2019


Excellent service at both the Woolloongabba branch where I purchased and the Rocklea branch where i picked up.



Linda - The Range
19/06/2019


Thank you to Chris (Rockhampton office) on prompt email replies to all my messages, needs.


Janelle - Goodna
15/06/2019


The staff at dispatch, where we collected the item from were very helpful and respectful. Such a pleasant change from some suppliers.

Dorina - Murarrie
1/06/2019


Great service, thanks to Phillip and his team.


Jillian - Herston
14/05/2019


Excellent service like always.



John - Helensvale
9/05/2019


Good service, products & price.



Sarah - Sippy Downs
9/05/2019


Sarah at Warana is so helpful and makes the process easy!



Malcolm - Garbutt
7/05/2019


All good, good to deal with, no issues at all.



Angela - Cleveland
2/05/2019


Great service, product & price.



Beth - Charters Towers
1/05/2019


Requested a special cupboard and it is perfect.



Erin - Fortitude Valley
1/05/2019


Test chairs were a huge help. Many thanks for all the assistance.



Rebecca - Ormeau
24/04/2019


I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.



Jo - Cotton Tree
23/04/2019


Sarah Brunell and her team including Clayton from installation did an amazing job for us in the office relocation we've recently undertaken.



Ange - Ulladulla
15/04/2019


Shout out to Monica! Awesome service, thanks.



Ariana - Woolloongabba
5/04/2019


The boys did a great job today delivery & installing the bookcases into the hotel suite. Delivered nice and early too!



Jodie - Springfield Central
27/03/2019


I would only buy from empire again.



John - Aitkenvale
20/03/2019


Always a pleasure dealing with the staff here in Townsville.



Lou - Ashmore City
20/03/2019


Rachel was very helpful and efficient.



Megan - Woody Point
8/03/2019


Excellent service. Will recommend to my colleagues to use Empire again.



Marita - Southport
6/03/2019


The delivery and install guys were just fabulous.





Natasha - Ipswich
5/03/2019


Anthony is extremely professional and makes the process easy.





Jade - Townsville
4/03/2019


Fast service, very understanding of the recent weather conditions, Fast install, lovely staff. Extra Thank you to Brett, Doug for helping me with measurements and going above to provide a good service!





Julie - Mundingburra
1/03/2019


The staff were so lovely and helpful.



Richard - Acacia Ridge
12/03/2019


How impressed we've been with the Empire boys during the installation - I'd like their managers to know how great they've been.



Deborah - Yeppoon
22/02/2019


Absolutely love dealing with the team in Rockhampton.



Sue - Chatswood
22/02/2019


Great service and very friendly, helpful staff.



Kym - Camp Hill
18/02/2019


Phillip was very helpful and warehouse staff were also very prompt and also easy to deal with.



Holly - Woolloongabba
15/02/2019


Just letting you know that Tom has been excellent to work with and we have authorised to proceed with the attached quote today.



Tina - North Lakes
11/02/2019


Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.



Anna - Brisbane
06/02/2019


Its rare to get polite helpful delivery guys, both worked really hard and well.. really well.



Brooke - Paget
06/02/2019


Amazing service. Furniture came so quick.



Suzette - Mermaid Beach
01/02/2019


Kirk was great to deal with.



Marianne - Brisbane
29/01/2019


The delivery driver was excellent.



Emily - Oxenford
23/01/2019


Fantastic team. They worked hard to meet our needs.



Madilyn - Brisbane
15/01/2019


I was extremely impressed with Lauren's service. She went over and above to ensure that our needs were being met.



Jacquelyn - Brisbane
10/01/2019


Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.



Suzette - Mermaid Beach
08/01/2019


Kirk was great to deal with.



Elizabeth - Sydney
07/01/2019


Salesmen most helpful and delivery and installation people most courteous



Alanna - Slacks Creek
07/01/2019


VERY HAPPY WITH PURCHASE AND EASY ARRANGEMENT.



Claire - Queensland
02/01/2019


Thank you so much for allowing me to change my stool when I realised it wasn't quite what I wanted.



Jenny - Queensland
24/12/2018


Always delivered as order, and on time. Thank you.



Brian - Cornubia
17/12/2018


Great that you have certified quality Australian Made products at a good price. Thanks!



Stephen - Bridgeman Downs
12/12/2018


Great communication and a pleasure to deal with.



Grant - Kenmore
07/12/2018


Gave our client Empire's details and they have subsequently bought additional furniture from you.



James - Townsville
05/12/2018


So easy to deal with you Brett. Hassle free and very prompt.



Lauren - Northgate
22/11/2018


Delivery and install went smoothly as always.



Sharon - Woolloongabba
16/11/2018


The installation went really well and. The 2 fellows who came from Empire to install the desks were very good - they were very polite and accommodating and left the area all clean and ready for use.



Deborah - Breakfast Point
30/10/2018


Thank you for actually having a physical store to go in, look, try and actually speak to someone. Would recommend Empire over any online store.



Tracey - Townsville
25/10/2018


Thank you for your wonderful service in a very stressful time it is much appreciated and will be ordering again for sure!



Mike - Bohle
18/10/2018


Great staff here in Townsville. Very helpful.



Kath - Annerly
18/10/2018


Hi Tom, We are finally done! Thanks very much for all your help with our orders and adding things on here and there. We are very pleased with everything and how flexible you have been with making sure that we got everything that we needed. The staff who came here to deliver and assemble the furniture were also very helpful and professional. Overall, it has been a very positive experience!



Trish - Upper Mount Gravatt
16/10/2018


Prompt and personalised service from Brent



Emily - Asquith
16/10/2018


I would like to thank Brooke McAlpine for the excellent service and assistance. Brooke had great product knowledge, a great eye for design and was able to help me design our new office space that was not only modern and stylish but had a focus on productivity.



Judith - Toombul
16/10/2018


I was very pleased with all aspects of the sale. Staff- friendly and efficient - products - good value. Delivery - on time and the men were polite and efficient. A very pleasing experience all round.



Katie - Toowong
15/10/2018


I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. 



Janelle - Brisbane
15/10/2018


Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated. 



Jeremy - Warana
10/10/2018


Sarah was very helpful and professional in answering my questions and contacting me when the goods were in stock.



Valerie - Dickey Beach
10/10/2018


Sarah is so helpful. The order arrived to the store really quickly. Fabulous service and the furniture is very good quality.



Mia - Aspley
03/10/2018


Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.



John - Annerly
02/10/2018


Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.



Christie - Acacia Ridge
26/09/2018


Hi David - Thanks for a smooth delivery today. The guys did a great job especially given the obstacles they had to overcome.We're all happily working at our new setups.Thank you for your help as well.



Maureen - Greenslopes
25/09/2018


We have just received a delivery and Paul wasn't here to direct the delivery guys and we were unsure where things were supposed to go. I have to let you know that the delivery men, Patrick and Steve were delightful. They coped with the fact we didn't know where things went and the whole process took them much longer than it should have and it was our fault. They were so pleasant - we made them put the items in one place and then after Paul had phoned in and given us directions we had to ask them to move the items again. All the time, they were calm and so very obliging. Once again a wonderful experience dealing with Empire.



Carol - Mackay
20/09/2018


Very happy with the service. Helpful and knowledgeable staff, friendly and purchase is a great quality and price.



Kerry - Toowong
18/09/2018


I cannot thank Phillip and the delivery guys for being so helpful.  I have had some disasters with on line orders and delivery promises but everything that was promised was done.  So thank you.



Charlotte - Fairfield
14/09/2018


Emma you and the team are absolutely amazing! Thank you so much for all of your help. I'm so sorry the parking was so difficult and really appreciate the extra effort it took the guys to complete the job. They were wonderful.



Katie - Toowong
13/09/2018


I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. I could not recommend them more.



Kenny - Burwood
12/09/2018


Flavio was professional and helpful, he was happy to show us around in the show room, the product and price was great. Mate of ours saw it and will buy it through Empire Furniture as well.



Ken - Caloundra West
07/09/2018


Super office staff and great installation and delivery service. Thank you.



Robert - Townsville MC
06/09/2018


The staff at the Townsville store are very good with information and service delivery.



Trish - Brisbane
04/09/2018


Monique made the purchasing of the furniture easy, she was quick with reply emails and answered any questions we had promptly. The delivery/installation guys were excellent, very friendly and got the job done in no time.



Mathew - Rockhampton
30/08/2018


The staff at the Rockhampton store were amazing. Best sales ladies in town!



Richard - Dutton Park
28/08/2018


I really want to pass on our thanks to the delivery and installation team, the two gentlemen were extremely polite, efficient, quiet and excellent communicators. Please pass on our thanks to their supervisors. I have really been impressed by the whole service - so thank you !



Katie - Toowong
27/08/2018


I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team.



Michael - Arlington
20/08/2018


Tim We picked up the replacement returns last week and all went perfect. We just also wanted to complement you on you professional attitude and very prompt and courteous service. Its people like you that make Empire excellent to deal with. Thank you.



Tina - Chermside
17/08/2018


We have had a very long day, but it looks even better now! Your men did a fabulous job with getting all the furniture assembled and positioned beautifully. Their efficiency was much appreciated. Thank you



Amanda - Mackay
17/08/2018


Empire Furniture in Mackay went above and beyond especially Chantelle Welch who was the Admin Officer. She was extremely knowledgable and demonstrated outstanding customer service.



Sarah - Brisbane
15/08/2018


Support recieved from Chantelle was absolutely amazing. Chantelle went above and beyond assisting me with several questions and also supporting through the delivery of the furniture. I will use Empire again soley based on Chantelles service.



Aaron - Redbank Plains
07/08/2018


Brilliant to deal with. First time customer but will definitely be a repeat customer.



Patricia - Isisford
07/08/2018


Chris Webb from Empire Furniture Rockhampton was very helpful as was the delivery driver.



Ryan - Belgian Gardens
01/08/2018


Fantastic sales and service and a nice range. A special thanks to Deanne and also the storeman at Empire for packaging up the coffee table as a special favour.



Jonathon - Woombye
30/07/2018


I must say big thanks for all your help, great customer service experience, supporting us through the wee hiccups We've fully moved in & it's epic!



Craig - Brendale
26/07/2018


We purchase all our office furniture from Empire and they are great. We got two more desks recently and James was great to deal with.



Angela - Rockhampton
25/07/2018


So very helpful, engaging and Miriam was excellent. Delivery team also great.



Anthea - Ballarat
25/07/2018


Fantastic service at every stage of our sale - from quote to delivery. Thank you!



Angela - Allenstown
23/07/2018


It all looks so fantastic, we love it. You have done a wonderful job, and provided me with exactly what I needed, and wanted. I will refer you to whoever I can. Thank you so so much :)



Sandy - Nambour
20/07/2018


Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with.



Josh - Paddington
24/07/2018


Lauren was extremely helpful, offering prompt service. Thank you!



Paul - Beenleigh
24/07/2018


Excellent experience, we will be using you again without hesitation.



Jackie - Sydney
19/07/2018


I have had a 100% positive experience, thank you.



Tanja - Garbutt
20/07/2018


Professional, quick and good quality products.



Ariana - Camperdown
09/07/2018


I just wanted to let you know that your delivery team did a fantastic job with building the desks and setting it all up. They even assisted us with removing our old desks! I'd also like to add that I found the whole process with Empire really easy and straight forward and would be happy to recommend your services to other departments within the University of Sydney.



Samantha - Merdian Plains
16/07/2018


When you didn't have exactly what I wanted, I was impressed that you suggested a custom design. I would have never have thought of it otherwise. Thank you! Now we have exactly what we wanted. Cheers.



Suzanne - Brisbane
31/07/2018


Tom and the Team at Empire have always provided me with great service and competitive prices.



Colin - Coorparoo
29/06/2018


The trade staff we have from Empire have been great in the past, however the gents who delivered and installed the tables yesterday where particularly great and professional. I had request about installing them in the end corridor (so further then where they probably hoped but it was no hassle) there was an air-lock to this space meaning we could deaden the noise slightly. They were very accommodating which was great because the training has already commenced and was able to occur without noise interruption. So appreciate the Empire team being accommodating, professional and safe workers. I especially notice considering issues we had last week with another different external trade company who were not professional. We're a busy facility and when external parties don't operate well it has poor outcomes at our end so again pass on our thanks.



Adrian - Sunnybank Hills
28/06/2018


"I would also like to take this opportunity to say how impressed I was with your delivery driver (apologies, I can't remember his name). He was extremely polite, professional and helpful, a real credit to your company. Being a small school we don't have the need for much furniture, but if we do in the future I wouldn't hesitate in contacting your company for our needs again. Thank you



Kara - Ipswich
25/06/2018


Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!



Deanne - Townsville
19/06/2018


Love my new electric desk, it's fantastic. Delivery guys were great and went the extra mile in pulling my old desk apart. Thank you.



Cheryl - Daisy Hill
15/05/2018


Empire's pricing is also an important factor for a small school. Your staff are excellent. Thanks.



Erin - Kangaroo Point
14/06/2018


Hi Emma & Melanie I just want to say thank you for the good work that both Silvio & Nick did installing both desks today. They both worked in a very tight area to install 1 desk with only 5mm to spare. Silvio then took the time to program the desks & show the staff how to operate them. These men are a credit to your company & I would like them on any future visits. I would appreciate if this could be relayed to the appropriate managers. Thanks again



Gary - Acacia Ridge
24/05/2018


I choose Empire because of a range of points. The service is great, price is always value, products are reliable and lasting and the staff are always happy to help and service the needs of the organisation.



Pam - Tewantin
14/06/2018


Everything about my purchase was ‘tops’. Karen knew her product and helped me with my choice; price was good; delivery timely.



Eva - Idalia
12/06/2018


Hey Brett I just wanted to say thank you for fixing our order and also to say how great your delivery boys were today. They were very polite and helpful. I was very impressed so I wanted to let you know. They do a great job for selling your stock and should be acknowledged.



Lee - Petrie
11/06/2018


Rick listens well and know his products that come at a reasonable price, there are so many reasons to choose Empire.



Sandra - Mt Pleasant
04/06/2018


The 2 seater lounge and reception chair are beautiful. Could not be happier with end product.



Martin - Bray Park
04/06/2018


Staff inside were very warm and friendly. The man who helped load the product into my car was great, very helpful and knowledgeable. Someone you could instantly become good friends with. Very impressed, fantastic staff. Thank you.



Dee - Bunya
28/05/2018


Have been dealing with your company now for approx. 15 years both personally and professionally. Have never had a bad experience yet!! Thank you for your consistent service and fantastic office furniture range!! Your delivery/installer was just fantastic.



Sharon - Townsville
23/05/2018


Qld Health, purchase furniture on a regular basis. Every occasions is a pleasnt, professional experience. An immense thankyou to Brett who delivers all orders, requests and assistnace in a professional and timely manner.



Sandra - Brisbane
13/06/2018


I had received excellent customer service both over the phone when I made my initial enquiry and then when I went to pick up the chair the gentleman was awesome. He carried the chair to the car for me and placed it in the boot. Very happy :)



Kate - Bigera Waters
17/05/2018


Kirk, a short note of thanks. Your guys (Bob & Mike) did a fantastic job, efficient and very courteous. Very good customer service indeed….. Kind regards



Maureen - Geebung
11/05/2018


I had excellent service from James who gave me the time of day to work out exactly what office chair would be appropriate for me.



Kara - Ipswich
11/06/2018


Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!



Lynette - Spring Hill
18/04/2018


Customer service when coming to the showroom was very good and keeping me informed of what was happening with my order was great.



Debbie - Buddna
16/04/2018


Sarah is a credit to your business. She is polite, professional and has excellent customer service. We only come back because of her.



Sarah - Caloundra
17/04/2018


The staff at Fort Knox Storage Caloundra are all very happy with their new office chair. Thank you Sarah Brunell from Warana for putting the chair aside for us and your friendly customer service.



Mark - Camden
12/04/2018


Thanks to Flavio for your fantastic service. Went above and beyond to drop off a desk to my home. Thanks!



Liz - Mount Gravatt
11/04/2018


Brent is an absolute asset to your company always calm gets things sorted.



Fiona - South Brisbane
09/04/2018


Very streamlined process from start to finish. Very professional team including sales and installation.



Amie - Varsity Lakes
29/03/2018


We have used Empire a number of times now and have never been able to fault the service that Kirk has provided.



Clare - Woolloongabba
28/03/2018


Hi Norbert, I just wanted to send a quick email to say how impressed I was with your teams efforts today! I still can't believe how quick they were! They were all very easy to get along with and worked in well with our other contractors onsite! The experience was very positive and we would 100% recommend this service to anyone requiring furniture in the further. Please pass on my thanks to your team! Hope you all have a lovely Easter break!



Robert - Greenacre
22/03/2018


Flavio was great to deal with and I would come to you in the future when I need office furniture because of my sales and service experience with him alone. He is a huge asset to your company. He is knowledgable and straightforward to deal with.



Ishkhan - Montville
27/03/2018


Great products at great prices. We will be back for more. Empire is now our go-to location for office furniture.



Karen - Bethune
21/03/2018


Really impressed quick email for quote - having the item assembled ready to go was fantastic. Quick delivery. Very helpful staff member. Thank you.



Debbie - Jimboomba
22/03/2018


I have been a customer of Empire Furniture for 25 years+ and have always found the service to be exemplary. Helpful with advice on product suitability of every situation, service and delivery when you need it. Every enquiry is treated with professionalism.



Thao - Lidcombe
06/03/2018


Hi Flavio, On behalf of Decode Management, thank you so much for helping us out with Level 4! We really appreciate you and Empire for always going above and beyond for us. The desks look great! ?? You make it so much easier working with you and thank you for always fulfilling our office requirements. The installation team were great and lovely! They were bright and early and we do apologise for making them wait. Ill keep in touch if we require anything this year. Have a great week



Jim - Woolloongabba
05/03/2018


Hey Tom, Sorry I would have been in touch earlier but I've been off work. I just wanted to let you know the delivery blokes did a really great job. Good communication before they arrived and while on site making sure the cable hole was in exactly the right spot and furniture positioned correctly. This is an area where certain other companies have comprehensively failed so I thought it was worth acknowledging the good work your guys did.



Mags - Currumbin DC
01/03/2018


If I could rate your delivery higher than excellent, I would. Your delivery guys are awesome and provide excellent service with a smile.



Kelvin - Fairfield
19/02/2018


Hi Tom We have been really happy with our dealings with yourself and Empire Furniture. You and your staff were very friendly and easy to deal with. Any changes were easily done. You helped us put together a great fit out which looks really smart, of good quality and the chairs are so comfortable. Glad we made that change! The delivery and installation guys were on time, friendly and very careful and efficient. Overall a great experience dealing with you from start to finish and we would recommend others to buy through you



Helen - Elanora
13/02/2018


Rachel and Kirk always very helpful and quick with quoting. Delivery men always very helpful too.



Alliera - Shell Cove
16/02/2018


The sales assistants were outstanding! The quality is exeptional. I will definitely recommend to others and buy from you again.



Taylor - Kangaroo Point
23/01/2018


Just wanted to let you know that the guys doing the delivery & install were awesome. I only have good things to say about the whole process from enquiry, order through to install. The guys were on time, got the job done, no complaints (this place is a mess from the fitout + stairs), were professional & friendly & did a great job. They even did a full clean when they didn't have to as we are having commercial cleaners come out next week. Really happy we paid for the delivery & install & having it organised so fast. So thank you for all of your assistance with everything & thanks to the guys for their work too.



Cathy - Wyreema
17/01/2018


We found the delivery men excellent! They were very helpful and nothing was a problem. They were a pleasure to have in our school. Thank you very much.



Belinda - Annerly
15/01/2018


Hi Tom, Just wanted to touch base & say a big thank you for everything. Spoke with Sam & Tammie & they are very happy with everything. Thanks again for all your help & guiding me through this move - I couldn't have done it without you



Cath - Beaconsfield
09/02/2018


A great experience! Very helpful staff with the knowledge to help me make my final decision. The delivery men were able to adjust their schedule to deliver as I was involved in a rather long appointment! Congratulations to them!



George - Nathan
07/02/2018


Thanks especially for the unpacking, placement into location and removal of packaging.



Peter - Highgate Hill
06/02/2018


Good staff, knowledgable and helpful.



Tim - Tingpala
06/02/2018


Whole experience was so easy. Everything happened as promised. First rate company and team.



Janette - Paget
01/02/2018


The Mackay staff are very efficient and friendly and I would recommend them to another business.



Brian - Eight Mile Plains
23/01/2018


Brent and Gerrard in the Rocklea office are always very helpful and provide quick excellent service.



Stuart - Mackay North
17/01/2018


I can not fault your service, attention from Wade and staff for queries was great. This is why we deal locally, personal attention. Well done and my personal thanks for making my task easier.



Carmel - Redbank Plains
08/01/2018


So pleased with everyone who has helped me through this very busy time. Thank you so much.



Joanne - Rockhampton
03/01/2018


The staff at the Rockhampton Empire office are great to deal with and go out of their way to help us.



Patrick - Coolum Beach
05/01/2018


Great service and location are the big reasons we choose Empire. Sarah is always friendly and great to deal with. She backs that up with great service and meets time frames. Great to do business with.



Angela - Banyo
05/01/2018


Empire is our go-to supplier for office furniture. We used to go to Coopers Plains outlet, but the new Gabba store is more convenient now.



Janet - Hamilton
20/12/2017


Everyone I dealt with at the Virginia store was absolutely lovely- very approachable, knowledgeable and friendly. It was a wonderful sales experience from my perspective.



Kieran - Cannon Hill
19/12/2017


Good range. The new Brisbane store has much more room and a more prime location with parking than the other store around the corner.



Silvia - Stones Corner
14/11/2017


Your delivery men are always very friendly and courteous. I always recommend Empire furniture to anyone wanting to purchase furniture.



Gayle - New Farm
14/11/2017


I'm always very happy with the service and assistance provided at Empire Furniture Woolloongabba.



Sheree - Moura
06/11/2017


We originally rang because you have a standing offer agreement but the service was great and we were very happy with the whole process. Thank you.



Leesa - Zillmere
06/11/2017


Was wonderful dealing with the team at Empire. Very professional and friendly!



Cheryl - Daisy Hill
30/10/2017


Thanks to everyone for the pleasant, efficient organisation. We appreciated all your help.



Ray - The Gap
26/10/2017


Office communicated well with me. Our order arrived on time when you said it would. Good service all round.



Tony - Wolli Creek
24/10/2017


From sales to dispatch your team were professional and customer centric in problem solving.



Sue - Archerfield
18/10/2017


Your warranty service is excellent as were the two men who came out to carry out the warranty work.



Luke - Townsville
19/10/2017


Always outstanding, prompt and excellent service and quality!



Clay - Bli Bli
13/10/2017


Great communication, keeping clients informed goes along way. Will purchase off you guys again based on the quality of customer service regardless of price. Well done!



Peter - Murarrie
11/10/2017


Joshua was very informative and had good product knowledge a pleasure to buy off.



Lyn - Gladstone
11/10/2017


The Rocky team are great and the store is one of my favourites. Great range and the prices are good.



Leanne - Rocklea
10/10/2017


Brent McFadden in Sales at Rocklea is very helpful, very knowledgable and remembers returning customers.



Sarah - Ipswich
09/10/2017


The two guys who came out to deliver and install were very polite and efficient - very impressed.



Donna - Inala Heights
09/10/2017


ALWAYS GREAT SERVICE, PRICE, RANGE OF FURNITURE.



Anne - Riverstone
06/10/2017


Charlotte is a fantastic front person for your business and is of great value in your sales and aftersales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.



Lisa - Mackay
09/10/2017


The delivery guys were so patient with us. Thank you :) Thanks Wade for your pre sales service.



Deanna - Maryborough
05/10/2017


Perfect service from Sarah. Friendly, professional and followed up. Excellent service from Sean delivery driver too. He contacted the day before, arrived as promised and was helpful and friendly.



Jodie - Brisbane Market
04/10/2017


We are repeat customers which is why we came back to Empire this time round. I found the staff on email and phone very helpful and pleasant, as were the delivery guys.



Mandy - Benowa
03/10/2017


Always a pleasure doing business with Empire. The staff are so helpful.



Tom - Nudgee
28/09/2017


Great assistance in store. Excellent job in the desk construction and installation. Very happy with it.



Hannah - Urraween
28/09/2017


Will definitely be buying from here again, great staff, great service and great range.



Christine - Finch Hatton
27/09/2017


Mackay team are friendly and very helpful and easy to deal with.



Larnie - Cleveland
18/09/2017


I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!



Gary - Acacia Ridge
15/09/2017


Excellent service. The team understand my business and requirements and are always helpful.



Graham - Pacific Paradise
13/09/2017


Very patient staff and great service Sarah was great to deal with.



Karen - Mooloolaba
23/08/2017


Great service and installation - couldn't fault either.



Peter - Tugun
11/09/2017


Good product range - Thank you Rachael for your courteous customer service.



Pas - Burwood
07/09/2017


Great to have the furniture delivered on time and to spec. It was a pleasure working with Michael.



Kay - South Brisbane BC
07/09/2017


Always great communication and very helpful staff. Thank you.



Kathy - Gosford
30/08/2017


Charlotte was amazing and nothing was a problem for her. I was being rather difficult and didn't really have a clear plan, however Charlotte was patient and helpful. Charlotte is a true asset to Empire.



Ellie - Kanagroo Point
07/09/2017


Outstanding service from start to finish, congrats.



John - Palm Island
05/09/2017


I found brett a great person . Easy to deal with and happy to assist . We will always love to use his company.



Nicole - The Range
06/09/2017


The delivery guys are always pleasant and very accommodating.



Kirby - Bioela
06/09/2017


Excellent! Good honest, quality service.



Peter - Graceville
04/09/2017


Good staff , good range, have bought goods for many years and will continue.



Tania - Graceville
05/09/2017


Everything was great and I had the chair within 24 hours of contacting Paul. Thank you!



Cathryn - Mirani
04/09/2017


Staff were very helpful, pleasant and efficient. An all round good shopping experience.



Angela - Parrearra
31/08/2017


Sarah at the Kawana store is always so helpful, best customer service!



Jeff - Mackay
01/09/2017


I would recommend Empire to anyone in need of office furniture. Very good service by Gavin and his team. Well done.



Pamela - Sunnybank
29/08/2017


David was helpful, knowledgable & patient. Delivery arrived when they said it would. Excellant shopping experience.



Mandy - Brisbane
30/08/2017


I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful and knowledgeable. Great company to deal with.



Cheryl - Southport
24/08/2017


Kirk was very helpful and very accommodating as I requested quite a number of various quotes.



Angela - Beenleigh
24/08/2017


You guys were awesome. A big thank you to your staff and delivery team.

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