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See what our customers are saying!

Don't just take our word. Read what our customers say about us!

Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.

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Katie - Baulkham Hills

Great variety catering for all ages and sizes.

Rachelle - Sandgate

Very happy with the products we purchased.

Kirstin - Murrarie

I had already purchased an item and wanted to add another - Arianne handled this with no fuss. Delivery team were great - very friendly and helpful. The whole process was no issues. Great work.

Sharnie - Hervey Bay

Very helpful and friendly staff

Antonia - Telopea

Excellent quality with all the ergonomic certification and very comfortable.

Ron - Highland Park

Very pleased with the customer service and product

Alan - Mt Sheridan

Alisha was amazing to deal with, she updated throughout the whole process so I wasn't left in the dark.

Ermanno - Ipswich

Excellent service with a seamless delivery and installation process.

Scott -Tingalpa

It was very helpful to be able to view the options in your showroom at the Gabba.

Anne - Virginia

Thanks Lauren. We really appreciate all your help with this. We are all happy with our chairs. Anne

Mitch - Clontarf

Easy and friendly over the phone purchase and pick up

Berni - Clayfield

Very happy with my purchases, thank you! Will buy more, I'm afraid :-)

Arun - Homebush West

Michael Farmakis was fantastic. He patiently showed different options and helped me choose what suited our office. Bradley Allard organised the delivery well. The delivery staff were great as well.

Stuart - Milton

All good - easy to deal with

Mark - Albion

Thanks to sales team, excellent product knowledge and pragmatic advice.

Deidre - Gunnedah

Great company to deal with and very prompt delivery

Syed - Lidcombe

Michael Farmakis is a great asset to your company, he provided me with excellent customer service and was extremely helpful with deciding what furniture to buy for my office, he was very friendly, excellent communication, great to deal with empire furniture.

Ines - Greystanes

Thank you for making time answering questions about what best to get for what I needed.

Michelle - Canley Vale

Excellent Sales Rep - Daniel

Kay - North Lakes

Keep up the good work

David - Kedron

Good solid office chair at good price

Tony - Algester

Tom Doros was very helpful with creative ideas & always approached our office fitout with great energy & enthusiasm. Thank you!

Aaron - Kellyville

Staff I spoke with were based onsite at showroom, not a call centre. The warehouse guy was great helping me load the car. Positive experience all round πŸ‘πŸΌ

Lynley - Mudjimba

Well priced quality product and great service

Bec - Parkwood

super speedy and very friendly service

Marge - Narrandera

Great help on the telephone as well from your staff

Tracey - Sumner

Whole experience was easy and friendly

Janelle - Lisarow

The new office furniture looks fabulous. Flavio was an enormous help with our selections and the install done by Samer was flawless. He is a flat pack whizz. All involved were very courteous and respectful and we thank them.

Harold - Alexandra Hills

Everything was delivered on time, at a good price and the delivery people were obliging and courteous

Mervet - Townsville

staff always friendly and knowledgeable.

Phillip - Everton Hills

Great to deal with

Jared - Mooloolaba

James Newton was fantastic to work with, his communication was fantastic, and he def knew his stuff. I'm very happy with the products he recommended, give him a raise! ++++

Susan - Koongal

Ease of delivery was biggest factor. Office Works delivery was more hassle. My husband is dying so I'm looking for anything that makes my day to day life easier at the moment. Arranging delivery via Officeworks was too hard.

Brian - Allawah

Price is very favourable in comparison wth major opposition

Basana - Garbutt

I can't remember the sales rep's name but she was fantastic. We looked and she talked us through the quality of the office chairs and the long term results. Although our chairs were at a high price; it was a very reasonable price considering the long term health benefits and we were very happy with choosing the office chairs.

Andrew - Randwick

Easy to use. Good product & good price

Ronda - Rochedale

Highly recommended. I purchased the Spot-On Mobile Sit-to-Stand Desk and couldn't be happier. Perfect for working at home. Added bonus that it can easily be moved to another room or for a change of outlook.

Liesl - Banyo

Excellent sales team as well as admin team. Install prompt and efficient.

Trish - West Perth

Great customer service. Quick and efficient. Thanks

Ann - Boondall

James at Virginia was most pleasant and helpful to deal with.

Tim - Yeppoon

I was very impressed with the young man who assisted us, along with all your staff in Rockhampton. Mr Drew was very knowledgeable and had no difficulty in assembling our furnishings. Its as if he has built things before. Thank you

Jessie - Coopers Plains

we are difficult customer and we are very impress with your services, you have accommodated us, even when we have inconvenienced you :)

Amy - Eagle Vale

Flavio was lovely to deal with!

Mark - Boondall

Very happy with the service that I received from the time of placing the order to the time that I picked up my 2 computer desks, thank you.

Jacqui - Robina

The staff member (Arianne Smith) was very helpful, friendly and knowledgeable about the Ergohuman chair that I was comparing to another chair from another store. She ran me through all of the features of the chair & when she told me it was on sale it was a done deal. The discount provided meant I could also purchase a foot rest (recommended by Arianne) and a chair mat for under the price of the other chair I was going to buy. Now I am fully set up and happy as a pig in mud. Thanks Arianne.

Andrew - Paddington

The staff were great: very helpful and pleasant to deal with. It looks like they love their jobs which makes for a great customer experience.

Chris - Sunnybank Hills

Reannon Phillips' customer service and knowledge of products was excellent.

Sheryl - Brisbane

Excellent sales and service from the Townsville Branch

Peter - Penrith

The Customer Service was Great, very Helpful. This will be our First Choice before we shop elsewhere.

Leesa - Bankstown

Great communication about when products would be ready (and remained accurate).

Michael - Springwood

Thanks for having the factory second section. I was able to buy a high quality chair at a great price

Kate - Ashmore

Prompt lovely service

Mary - Hope Island

The delivery team were fast and efficient and very friendly

Ash - North Lakes

Great experience despite the store being really busy

Lorraine - Logan Central

Delivery drivers were pleasant and proficient.

Cameron - Seven Hills

Hi Phillip, your delivery gentlemen this morning were professional, friendly, and did a quality job. Please extend my thanks to them - they make buying new office furniture a pleasure." Extra Notes:- Very happy client, have already responded with a thanks for the kind words.

Shontelle - South Brisbane

Eddie Alvarenga was fantastic to deal with, from the moment we walked into the store he was so helpful and his communication/updates all the way through to the delivery of our chairs we appreciated.

Janette - Garbutt

Brett and Deanne are the BEST! I’ll always buy my clinic furniture from them : )

Tone - Toowong

Thank you for assisting my team with delivery and installation, you guys are amazing!!!

Iain - Townsville

Great pre-work and customer service by Brett, Doug and the 2 young lads that completed the office furniture fit-out. Thanks team, appreciate your efforts : )

Mal - Bokarina

The delivery and installation service provided by Craig was first class. Really appreciate the care he took in our new townhouse, carrying the cartons upstairs. He treated our home as if it was his own. Installation was quick and efficient and he took away the packaging materials. Like your work Craig.

Chris - Randwick

Friendly service. Thank you.

Michael - Helensvale

Great response time on emails and helpful service. Quality items!!

Jennifer - Zillmere

Thank you Emma for your great service, product knowledge and for great communication from ordering to delivery.

Aydn - Garbutt

I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again.

Andrew - Mount Cotton

I greatly appreciate the in store service provided by Danielle Cabban, great product knowledge, very professional. Thank you.

Casey - Little Mountain

James from the Kawana store was very helpful and great communication

Kylie - Nathan

Staff were all very friendly and accomodating to our needs given we are all working from home etc

Dana - Burwood

Great all round service and product

Kenny - Acacia Ridge

Very happy with the service and communication form your staff. Thank you.

Colleen - Eagle Farm

The service both in store and post has been fantastic.

Kim - Mullumbimby

Great follow up from staff during the waiting process.

Yasmeen - Hoxton Park

Thank You tables and chairs look nice and ellegant. Everyone in school loves them.

Michelle - Berserker

Customer service was excellent, the staff know their products well.

Shayne - Sumner

Good all round service

Alina - Brisbane

Thank you Eddie for great service and many thanks to the installation team - great job

Mark - West End

Online the website was easy to use. In store the staff at Woolloongabba were helpful and friendly. Delivery guys were great and keep in good contact. All in all happy with the entire experience.

Wendy - Brendale

May not be the cheapest but definitely great service and install and worth it

Stephen - Caboolture

Best customer service ever, great staff.

Peter - Springfield

It was excellent!

Liz - Salisbury

Very pleased with customer service provided by Tom Doros. Also pleased to have expectations exceeded re manufacture time-frame.

John - Parramatta

The service and quality of products were very high

Greg - Hemmant

Thank you for prompt service

Sharlene - Mackay

Online ordering was easy

Janice - Carrara

Glad to support an Australian business that stocks Australian made items.

Eve - Yatala

Fast efficient service over the phone to order what we needed. Order was ready to be picked up straight away.

Sally - Forestdale

Salesperson was very helpful and knowledgeable. Chair is comfortable and working out well for intended purpose.

Ryan - Enoggera

The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service!

Tamika - Australia Fair

Always friendly and helpful!

Jodie - Mackay MC

Quick service Very professional

Dawn - Caboolture

Just want to say that we couldn’t be happier with the in-store service. The guys who delivered our furniture were polite & on time. Thanks Empire, will definitely recommend your company.

Liana - Chermside

Thankyou to Lauren and the team for helping us progress our order before end of financial year :)

Tom - Kenmore Hills

The team were very helpful from sales to delivery.

Geoff - Darling Point

Outstanding service from Flavio and we’re delighted with your wonderful office chair, so much so we just purchased a second one from you

Adele - Eagle Farm

service was brilliant.

Milton - Bowen Hills

Delivery persons were professional in providing the services

Kym - Coopers Plains

Just wanted to thank you for your assistance with my order. The guys delivered, assembled and placed everything this morning and it is great. I also wanted to let you know that the delivery guys were amazing, they were very polite and respectful and also very efficient. Was a pleasure having them in my home.

Olufemi - Newstead

Prompt service, provided constant feedback.

Chantal - Camp Hill

Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend.

Sylvia - Kurumba

Most helpful staff even getting me a quote to deliver 900kms to my home. When the chair I wanted was not available for another 6wks an alternative was suggested which I am more than happy with. Pat on the back to Deanne of Townsville branch.

Glenn - Townsville

very professional and made our job easier to ensure the product we bought was going to fit

Michelle - Sydney

Justine has been a pleasure to deal with, she has been so helpful and nothing was too much trouble. We are very happy with the product we bought and it blends in perfectly with our existing furnishings.

Michael - Goodna


Yvonne - Annandale

Happy with quickness of order and promptness and politeness of delivery men

Shaun - Wynnum

Part of my order wasn't ready. Phil, the sales person kindly split the order at no cost to get my home office up and running as fast as possible. This was very much appreciated. The delivery guys who delivered the first part of the order were exceptional. I'll be sure to let everyone I know how good Empire is.

Virginia - Ipswich

Very prompt service and knowledgeable staff

Margaret - Parramatta

Thank you for your prompt service and delivery. I recommended you to a colleague who has now purchased from you.

Donna & John - Helensvale

Great service, like to try and support our local suppliers and thank you. Your chap in the Back Dock Delivery is excellent.

Kym - Tamborine Mountain

From ordering with Kirk to the delivery - Professional Friendly and Efficient. Great Team.

Di - CQ Mail Centre

Empire Rockhampton great service and assistance

Danielle - Marrickville

We have only had great service and furniture so far and we already have placed another order - this being our third now.

Natalie - Wavell Heights

Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS

Sherryl - Boondall

Delivery guys were fantastic! Prompt, thorough and very pleasant.

Leanne - Annerley

Dealing with Emma and all the staff at Empire was a great experience. The order was simple and straightforward, the customer service was exemplary and the delivery and unpacking of the chairs for the library was quick and efficient. Thank you, Empire!

Ian - Coorparoo

Great delivery and especially the setting up in my office

Megan - Redcliffe

Lauren was amazing and very informative and made picking the right chair easy.

Peter - Birtinya

All of the team at the Sunshine Coast store are excellent

Josh - Kingston

Shelley and the team were a pleasure to work with and made the whole process of selecting and purchasing the right furniture for our setting super easy!

Natalie - Caboolture

Great customer service, very professional throughout the whole journey

Ian - Breakfast Point

1st rate service, very obliging, fast and efficient. A very positive shopping experience. Thanks Justine.

Julie - Fortitude Valley

Overall, we are so happy with the Empire process from design to installation. It couldn’t have been easier and the result has been fantastic.

Dr.Lynne - Ballina

Very helpful and knowledgable when choosing office furniture

Kim - Buranda

We have bought from Empire before and have been happy with the service. This time we dealt with Emma and found her very approachable and professional.

Helen - Idalia

Very happy all around, great customer service, thanks

Sharon - Highvale

I was contacted as soon my item arrived and was also contacted when it had to come from the warehouse. Impressed with service

Ben - Highgate Hill

Great customer service and a good quality product. Thank you!

Kay - Keperra

Really appreciate helpful office staff and the gentlemen who offered very friendly and efficient service installing my new furniture.

Daniel - Brisbane

Great work keep it up Big thank you to Jo-Anne quick response and great service

Kevin - Carindale

We were impressed by the great range of furniture and the service provided by Tom D.

Ross - Menzies

Staff were very helpful and knew exactly what I wanted. Also they got it out on transport that same day at late notice.

Roseanne - Spring Farm

Making this working from home much more comfortable. Thank you!

Daniel - Norman Park

Lovely team working in difficult times. The assistance in getting two new office chairs was great.

Sherelle - Townsville

Great service as always. Thank you :)

Elizabeth - Slacks Creek

Just like to say that I find David very helpful, friendly and gives good service. Offering after product care i find very convenient

John - Middle Park

A great range to choose from!

Greg - Glebe

I have recommended Empire to a couple of people who are now working from home. We were very happy with the chair and service.

Samuel - Carseldine

Great service from start to finish, and an excellent product too.

Brett - Palm Beach

Would like to thank Phil whom I bought a desk and chair off for home. He was really helpful and accommodating. Made everything a breeze for me.

Wendy - Balmain

I just wanted to convey my thanks to Lyn from your Lidcombe store. I needed to set up my kids to learn from home for however long and Lyn was so helpful in picking out the right furniture to turn our study into a classroom. So far so good !

Richard - Stones Corner

Just a quick note to say how impressed i have been with Empire with your fitout. The quality of work is excellent so far and the installers are a very helpful polite bunch of lads, our guys on site are very happy with them.

Amie - Varsity Lakes

Kirk Fanning is always great to deal with. Super helpful and prompt with any questions that I have.

Chris - Eagle Farm

The Customer Service from Claire at Rocklea was second to none.

John - Parkridge

The sales people were brilliant and the same goes for the delivery people, happy, friendly and couldn't do enough for you, I would highly recommend Empire to anyone.

Graham - Strathfield

Good range, show room located centrally, easy portal to order from.

Daryl - Brisbane

Tom represents himself and Empire so well. So impressed with his service and the time he invested in a small customer. Thanks Tom. Thanks to the install team who were super professional and just in with the task of delivering and assembling.

Glenda - Pimpama

I ordered online and made a mistake. Kirk has been great in trying to help us get the correct furniture asap.

Jodie - Townsville

Doug and Deanne in Townsville made the process of buying from out of town so easy. Delivery was quick and I'm loving my new desk.

Debbie - Currajong

Service was excellent as was the speed of delivery

Chris - Yatala

Delivery and assembly was quick and efficient

Colin - Benowa

The whole exercise was professional ...what they said would happen, did happen

Peta - Cannon Hill

Chris Hudynski provided outstanding customer support and assistance.

Kevin - Ashmore

Kirk was professional and a pleasure to deal with. I’ll be back.

David - Liverpool

This is a nice shift in the time period of delivery compared to past school suppliers who take months to deliver. It is good you are now on schools contract and making an effort with excellent customer service and prompt delivery. I am impressed.

Ed - Main Beach

Rachel Mills rocks. Best customer service ever :)

Lani - Caloundra West

Adam- A great job putting together something a little different for my office, and quickly! Clay- Always so quick and lovely to deal with!

Trent - Lindfield

Excellent service and speed of delivery. Thank you.

Liz - Southport

Everything was very easy, from getting the quote and measurements to the installation. Kirk and the two guys installing were fabulous. Thank you so much.

Jeannette - Currumbin

Fantastic service, easy to deal with. 10 out of 10

Tom - Caboolture

Great Staff, friendly and Helpfull... Many thanks guys. Appreciate the efforts that you made.

Kevin - Fortitude Valley

You met our expectations - again.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Kimberley - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Jill - Pinkenba

Lauren was fantastic. The boys who delivered were great. Thank you !!!

Amanda - Townsville

Very quick service, delivery was within an hour of sending thorugh purchase order.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Shane - Norman Park

Great products serviced by thoroughly excellent staff.

Debbie - Lidcombe

Justine was so helpful in sourcing what we were after - & it was not even a large order

Dorina - Murarrie

Great service, thanks to Phillip Pappas and his team

Elizabeth - Brisbane

Great communication and top customer service

Kim - Moorooka

Friendly helpful staff, from sales to dispatch and the loading area. These days, so refreshing to experience.

Karen - Bundall

Always great service and very competitive pricing

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton

Peter - Underwood

Items exactly as ordered, I assembled, no issues with bits missing or items not lining up. All good.

Ann-Marie - Narangba

Every step of the process was met with such high standard of customer service. thanks

Eileen - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire

Michelle - Southport

We will use Empoire across our organisation in future.

Shannon - Sunshine Coast

Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.

Jessica - Chatswood

Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!

Amelia - Maroochydore

Karen and Eric from Kawana are the best thank you.

John - Abbotsbury

Very happy with my new home office!

Kim - Bankstown

I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!

Greg - Alexandria

Well done.

Kevin - St Clair

The staff are great particularly Bradley and the service was excellent. Thank you.

Mark - Broadbeach

Rachel remembers us and is very helpful, makes it easy for us.

Lina - Castle Hill

Daniel Lee did a GREAT job.

Gregory - Griffin

Very happy with initial advice and indicative quote and handled very professionally.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.

Tarni - Woolloongabba

Always great customer service.

Paula - Coopers Plains

We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.

Sam - Sunnybank

Great from start to end. All staff were friendly and efficient.

Connie - Cungulla

I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.

Kelly - Kenmore

Amazing service from the showroom right through to delivery and installation. Couldn't be happier.

Michael - Beecroft

Knowledgeable and helpful staff; good range of quality chairs.

John - Gracemere

Great service and delivery.

Romy - Dural

With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected.  Thank you and i am really happy with the quality of the items too.

Bron - Berserker

Christine and Maeve are great provide Excellent service and are very Prompt every time.

Debbie - Wavell Heights

I was very impressed with the assembly staff and assistance with the overall job. 

Neil - Rothwell

Very good product and pricing.

James - Crestmead

Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.

Rob - Amberley

The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!

Wendy - Sydney

Thanks for our new desk! We love it.

Blaire - Toowoomba

Amazing customer service from Brent McFadden, thank you.

Mary - Forrest Beach

Excellent service, efficient and pleasant.

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

Megan - Acherfield

David MacAulay from Empire at Rocklea has been very helpful.

Sean - North Ipswich

From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.

Tiarnie - Herston

Good service good price.

Tracey - Salisbury

Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.

Julie - South Port

I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.

Robyn - Chelmer

Emma was very helpful.

Charlotte - South Port

Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.

Jeanette - Lytton

Excellent client service by all.

Karen - Townsville

Desks looks great, and the team were very professional.

David - Parramatta

Great price and great service (including aftersales service).

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

John - Runcorn

Phillip Pappas was a pleasure to work with.

Adam - Brisbane City East

The sales team, Anthony snd Emna were very helpful. Excellent customer service.

Todd - Edgeworth

Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.

Jacquelyn - Coomera

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Aaron - Oxley

Desks looks great, and the team were very professional.

Steven - Brisbane

A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.

Sharon - Banyo

Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.

Suzanne - Brisbane

Always a really easy process and great customer service.

Carl - Caloundra

Will buy from Empire again.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Trevor - Burleigh Heads

We are very happy with the prompt service and quality of the items purchased.

Carolyn - Narangba

Good price / discounts offered.

Kerry - Southport

Great service and delivery.

Brad - Brisbane

Great Staff. Always friendly and happy with great knowledge.

Tina - Hamilton

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Kath - Paddington

James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.

Phil - Brisbane

Very happy with the instore service.

Cassandra - Berwick

Brent has been very helpful, and accommodated all the changes along the way.

Julia - Sydney

Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Michelle - Curl Curl

Very happy with the final product, very solid and great finish.

Paul - Upper Mount Gravatt

You need another rating higher than Excellent!

Stewart - Logan

Delivery drivers were very helpful, friendly, and hard working.

Michelle - Woolloongabba

The service I received from Emma was always professional, patient and very accommodating.

Lisa - Kelvin Grove

Excellent customer service on every level.

Deborah - Rockhampton

Absolutely love dealing with the team in Rockhampton.

Lisa - Kelvin Grove

Extremely happy with both guys. They were really nice and a great representation of the company.

Briana - Brisbane

Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.

Karole - Chapel Hills

Extremely helpful. The guys did a fantastic job in the small space they had.

Tony - Southport

Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.

Phoebe - Brisbane

Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.

Heather - Aspley

Excellent service at every point. Every team member was helpful, communication was excellent.

Samantha - Capalaba

I ordered on a Saturday. Your staff rang me later that morning to confirm my order and delivery information. I then received a couple of emails regarding delivery. Terrific customer service, will definitely buy from Empire again.

Andre - Ryde

Great communication

Melanie - Varsity Lakes

Very helpful, friendly team.

Phil - Graceville

Sarah Broadhurst was excellent at finding the right office chair for me. 10/10 :)

Kim - The Leap

Lovely service and they even put my item in the car for me. I will certainly shop there again.

Grant - Nambour

Very impressed with the service, thank you.

Mark - Marsden

Very happy with purchase and service. Some issues with supply were dealt with promptly.

Rob - The Range

The Empire Staff at Rocky are really good

Joanne - West Burleigh

Excellent customer service, staff are so helpful.

Ingrid - Buderim

Top notch service, extremely helpful staff, went out of their way to meet our specific criteria and needs. Would highly recommend.

Greg - West End

Monique was very helpful and polite. Fantastic customer service.

Sarah - Rockhampton

Always easy to deal with and have a great range to choose from.

Danielle - Southport

friendly service with a smile

Maria - Chermside

Your customer service from enquiry to installation was on point. The team turned around an extremely bad experience with Officeworks online to a completely opposite one with Empire. I have no hesitation recommending Empire to family and friends.

Ray - Chapel Hill

Very responsive to our queries and delivered as promised. Quality product at fair price.

Lisa - Beenleigh

Always prompt with enquiries and happy to help meet a deadline with alternative items that are similar to the requested item.

Jake - South Melbourne

Thanks to Adam and the install team - good work and kept us in touch for delivery

Allison - Rouse Hill

Very happy with communication and product

Nick - Lidcombe

I would just like to provide some positive feedback that I found one of your staff extremely helpful and friendly. I dealt with Michael Farmakis over the phone to make a purchase as I was having some difficulties with the online ordering system. Michael was very professional and helpful throughout the process, and would like to commend him for his excellent customer service. My dealings with Michael would certainly lead me to recommend Empire Furniture to colleagues and other business partners. Thanks and well done again Michael

Stefan - Milton

A big thank you to your sales and installation team. The whole process was easy. A competitive price and the furniture looks great. Highly recommend you guys!

Trish - Acacia Ridge

Always a pleasant experience :)

Jacqueline - Bowen Hills

Fantastic communication and service from all staff. Thank you.

Nicole - Narooma

The delivery and installation was very prompt, professional and curteous

Sharon - Tamborine Mountain

Great service, we are looking at getting more chairs very soon. Would recommend your place to others

Danny - Nambour

James was awesome, he showed me every chair in the shop in order to find the right one! He even personally delivered and assembled. So impressed!

Bobbie - Parkhurst

friendly, helpful service

Tenille - Mackay

Mackay Branch is always a pleasure to deal with.

Shelley - Chermside

Such a fabulous team. Went the extra mile from design advice through to installation, outstanding customer service, range and value.

Jenny - Mackay MC

Obtaining a quote was very fast, and they had they product I wanted in store so I did not have to wait to collect

Leonie - Nerang

Rachel has been lovely to deal with very efficient and friendly

Kaylee - Cleveland

Process was very easy from start to finish. Was particularly impressed by your delivery guys. Very polite and friendly.

Sam - Bald Hills

The sales staff member who assisted me was very helpful and polite. It was good to be able to try chairs out in the showroom. Prompt delivery.

Sarah - Pallarenda

Great service with friendly staff, thanks.

Robert - Carina

HI Arianne: Just wanted to say how blown away I am by the customer service you and Empire have provided. I am talking you guys up hugely as it's so great to experience such great services.. When I'm next in the market to buy I will be coming to you. Thank you very much.

Elizabeth - Mansfield

Great customer service. Have already recommended Empire to friends.

Robert - Parramatta

Impressive Range

Graesan - Toowong

Great customer service

Debra - Lutwyche

Thank you for the prompt communication, delivery and installation. Fantastic!

Danielle - Toowong

Lauren was awesome to deal with. Made the whole process really easy. The two people that came to install were so lovely and had it completed quickly. Very happy with service from beginning to end.

Julie - Southport

Very friendly and helpful staff

Cheree - Cobbitty

The whole process from purchasing to delivery was smooth

Kerry - North St Marys

The 2 young fellas were very pleasant and delivered right to my office using our lift.

Susan - Mascot

The dream team at Lidcome are just that! So easy to work with and professional. I wont go anywhere else for my office fitout requirements - nationwide.

Leanne - Cooroibah

Thanks for your great service to get part of our delivery to us in time.

Megan - Northgate

Good location, good selection and good price

Tanya - Townsville

prompt replys, excellent communication and good delivery and service

Sasha - Forest Lake

Great range and service. Thanks.

Indrani - Highgate Hill

Appreciated the contact person giving me approx delivery times well in advance to allow us to make the necessary arrangements with our work managers to stay at home.

David - Upper Coomera

Staff where extremely helpful and knowledgeable

Luna - Camp Hill

Tasman was absolutely lovely and very helpful with my order. She gave us tonnes of options and went out of her way to explain many things to us.

Kerry - Loganholme

Delivery drivers were helpful and efficient.

Dominy - Yeronga

The service at Wooloongabba was great. I took a chair home in a box, couldn't put it together and when I brought it back they put it together in less than 5 mins and sent me on my way. Very helpful.

Kirsty - Logan Central

Emma has been an absolute pleasure to liaise and deal with, through the whole process of purchasing the furniture, plus guidance of selecting the appropriate items.

Ray & Rhonda - Port Douglas

Deeanne was simply fantastic and a credit to the company

Danielle - Springfield

Shelley was just wonderful. She provided us with our quote so quickly and organised our order immediately. The gentlemen who delivered and installed were absolute gentlemen. Thank-you to you all.

Nathan - Noosa Heads

All good. Fast and easy. Thank you!

Matthew - Lakemba

Your delivery and installation crew are very professional and your sales team are great to deal with.

Lyn - Ferny Grove

Always kept us informed as to the status of our purchase.

David - Newport

great service great sales person great delivery all good

Katrina - Cannon Hill

Excellent delivery service

Grant - Wyong

The School has been impressed with the quality of the products and the range available

Isabell - Rockhampton

Chris and the team at Empire Rockhampton are always a pleasure to deal with - awesome service!

Evelyn - Ingham

they go above and beyond for their customers just terrific service

Amy - Mooloolah Valley

Fantastic help from telephone support staff.

Luke - Grffin

Excellent customer service and great prices!

Kitty - Toowong

I am extremely satisfied with the professionalism of Sean Morgenbesser, at Woolloongabba, who assisted me with my purchase. When the products were held up from the supplier, he updated me regularly by email with the progress. This allowed me to keep my boss informed.

Hema - Westmead

Very good quality.. comfortable!

Kirsten - Brisbane

Custom order desk was made exactly as requested and installed quickly. Would recommend installation service.

Brett - Chermside

Great service assisting with offering assembly and calls from Empire informing of order/delivery date

Sam - Milton

Great online and delivery + assembly service

Lisa - Hay Point

Staff are friendly to deal with and prompt reply/delivery

Geoff - Sunnybank Hills

We really appreciated the quick responses to our inquiries and the positive way you met our needs.

Jo-Anne - Taigum

Friendly quick service

Carolyn - Milton

very helpful service. will shop with you again

Bonny - Cloncurry

The service was above and beyond.

Jemmah - North Lakes

Fantastic service, quick delivery from time of purchase and the delivery was really quick and non-disruptive to our small office. Thank you for a great product!!

Michael - Underwood

Absolutely stellar service from Ranganai at the Woolloongabba Store - total legend, five star service.

Shirley - South Brisbane

Great service from Darren Thorpe and the installation team.

Judy - Coolum Beach

Helpful, friendly staff

Judy - Ipswich

Very professional and helpful delivery drivers.

Peter - Annandale

Staff were great to deal with, always greet you with a smile, really good knowledge of their products.

Donna - Upper Coomera

Really happy with the products.

Wayne - South Melbourne

Couldn't be happier with the team from end to end - the furniture was assembled on site and installed as instructed, and the quality of the furniture is fantastic for the price point. Thanks team!

Cherisse - Bingara

The hand santiser units we purchased were exactly what we required for our offices. The sales person I dealt with was very good.

Roz - Brisbane

Thank you for your help, really appreciated. :)

Lyn - Upper Mount Gravatt

The sales member Phillip Pappas was exception and extremely helpful - the after sales follow up for our order (some still coming) was exceptional

Trent - Brisbane

Great sales and fast install.

Adrian - Brisbane

The sales staff were very patient and extremely helpful

Lauren - Gold Coast MC

Fantastic service from the Sales team and the delivery guys. Friendly staff who went above and beyond to assist, with a really quick turn around.

Kenneth - Yeronga

Excellent assistance and guidance from Sean @ Empire Woolloongabba

Pavlina - Windang

Daniel Lorenzini made dealing with you so much easier his response to my emails and service are outstanding

Greg - Bracken Ridge

Chose Empire for quality, good price, warranty assurance, convenience

Chris - Brisbane

wonderful service, thank you

Jim - Burleigh Heads

Great service. Delivery on time. Efficient staff. Recommended

Desley - Heatley

The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!

Wayne - Bundaberg

The Warana Branch have been very helpful

Kristine - Berserker

The Service from Jo-Anne was amazing and she is a credit to your company

Leigh - Cranbrook

Brett was great during the transaction. Will definitely be back to see him again for our office furniture needs

Paul - Pinkenba

Very helpful staff at Woollongabba & Virginia stores

Angela - Banyo

Empire has fitted out our office completely over the years. We have had experiences with the old outlet store, the new outlet store, the Woolloongabba store and Virginia over the past 11 years and you are our go-to team for sturdy, functional, reasonably prices office furniture that lasts.

Nicky - Wacol

Excellent service and everyone has been a pleasure to deal with.

Joannah - Ipswich

Happy with quickness of order and promptness and politeness of delivery men

Caitlin - Ipswich

The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!

Louise - Lurnea

Found the chairs via an internet search but phoned for a quote. Lyn was so helpful. When the chairs arrived and we were absolutely thrilled with the quality and look of the chairs. Thank you for our new meeting room chairs.

Donna - Toowoomba

Empire is the company we go to first for my work needs because they always look after us so well. The sales people are so helpful and patient with me which is why I recommend Empire to my family and friends. My sister and I purchased our personal work from home chairs from Empire my team leaders work from home chair from Empire because of your range and great service. Keep up the good work. Thank you.

Alison - Shalvey

Excellent communication from initial enquiry, to quote, to despatch, delivery and installation

Anna - Surfers Paradise

Rachael Mills has been extremely helpful and patient

Sandra - Charmhaven

Fast, efficient service and delivery! Thank you.

Vivian - New Farm

Great customer service from knowledgeable staff

Sean - Southport

Friendly, knowledgeable staff was a big key to the purchase, Rachel Mills was excellent.

Deaken - Moorebank

Justine was awesome to work with excellent service

Carmen - Cardwell

Very prompt, helpful and professional

Aidia - Runcorn

Very good service

Matt - Newstead

Happy with product, price and service 10/10

Mikala - Munruben

Originally only came to Empire because other stores were out of stock but it was so helpful to talk to someone who knew what they were talking about and explain how to correctly set up a chair.

Paul - Wulguru

I liked the way I was greeted soon after arrival with an option to accept assistance when I needed it. I had one chair in mind, but was provided a similar one I had not considered.

Julie - Hendra

Fantastic pre-sale service. The representative went out of their way to locate a non popular office chair. Thank you.

Casandra - Brendale

Was extremely happy with the service that was provided. Even though COVID impacted the delivery time frame I was continuously updated on the status of my order and appreciated everything that Lauren did to make things run as smoothly as they could.

Dr.Kelly - Carina

Professional, friendly staff. Great selection of products. Only difficulty was making my choice!

Tony - Hyde Park

The Townsville team are awesome!! 10/10!! Customer service is everything. Thanks Doug, Deanne and Mischa

Maree - Manly

Emma was very informative with regard to our purchase. She made the process a lot easier and we were able to walk out with our boxed purchased product and did not have to wait for a backorder which is brilliant.

Ole - Mackay

As a long time customer with Empire, I have always received both a personal and friendly, but professional service and consideration.

Robert - Coorparoo

All round excellent!

Verity - Yeronga

Loved how efficient and easy my purchase was. My query was answered promptly by your sales team and the delivery process was fast with great communication the whole way through. I've already recommended you to a friend!

Linda - Annerley

The sale was easy, had help to choose the correct chair for me, assembled while the transaction took place. Fantastic service from Eddie. Thank you πŸ™Œ

Sharlene - Brisbane

Empire produce/provide high quality products at a good price. Their customer service is great.

Chris - Walkerston

Pleasure to deal with. Arrived as per quoted timeframe.

Stephen - Garbutt

Great customer service in very trying times

Belinda - Deagon

I made an on-line purchase and followed up with a query regarding timeframes for the item to be available. I received a very prompt response to my query and the item was available within a few days. Excellent service.

Ann - Auburn

Great customer service, happy with my purchases

Shane - Newtown

Excellent service on the phone & in store. Very helpful staff & good range in store to test. Highly recommend.

Rachel - Kalinga

Great service from the team at Virginia who realized it might be quicker for me to pick up from the store than wait for delivery over Easter.

Cassie - Pine Mountain

The range of office chairs was fantastic. Sales staff were informed and thorough. Service staff also assisted with my enquiry to get the right solution for me . Very impressed with service and love my new office chair

Dale - Nundah

Thanks so much to Glenn for helping me deck out my home office. Really happy with the chair and furniture I went with. Nothing was too much for Glenn

Graham - Sunshine Coast

We were very happy with the delivery and install as well as James' customer service for someone new to the company. We have just placed a second order. Please pass on our thanks to Xavier and Steven.

Julie - Berserker

Great service and products

Brad - Warana

Awesome service, even assembled the chairs for us. Thanks a lot, we'll be back for sure!

David - Wynnum

Very appreciative of the 'customer focussed' service by both sales and delivery and assembly team. An A1 service.

Tye - Burleigh

Easy to deal with, Product was ready when they said. Will continue to buy!

Peter - South Brisbane

Anthony Saunders from sales was very helpful and made the process super easy. Also the warehouse staff were extremely helpful with organizing and loading.

Richard - Gaythorne

Hi Lauren, thanks for getting that all organised so efficiently and patiently. Just a quick note on the installation guys, they were awesome, cleaned everything up, set everything up and were polite and professional. It was nice to see people that were happy doing their job.

Anne - Mount Ommaney

Very happy with Brent McFadden's information and service

Pauline - Clear Island Waters

Rachel was a great help, very obliging and friendly.

Alison - Kedron

Lauren was very helpful and lovely to deal with. She showed me a variety of items to suit what i was looking for.

Marek - Chipping Norton

Thank you Flavio, best sales man in Australia, polite, honest, patient. πŸ™πŸ˜Š

Kerrie - Burwood

The entire process from design through quoting and installations was seamless

Megan - Cowra

Your storeman was very helpful and loaded my goods for me as did the juniors . Thank you Meg

Laura - Sydney

Love the assembly option! Really affordable. Always worth an extra few dollars to have the piece of furniture constructed correctly for us. Thank you.

Darren - Gold Coast

John was a pleasure to work with. Knowledgeable and courteous. the complete sales package. 10 out of 10

Melissa - Airds

We have purchased a number of items this year and will be continuing with the refurb of our school next year. Daniel supporting us has been fantastic.

Katy - Mount Isa

I live in Mount Isa and have been trying to get a new desk delivered for quite some time now but all the companies I tried before Empire, told me that they didn't want my business as it was too hard to get anything delivered out here. Along comes Doug from the Townsville store and he assured me that it was not a problem and made the process so easy. I have just received my shipment and I have been telling everyone to use Empire due to the great service I received from Doug. Will definitely be purchasing again from him.

Maureen - Bankstown

Super fast quote from Viv Fan. Viv has made the process super easy and answers all of my question with speed!

Martyn - Cleveland

Thanks to Tom for his great service and to the delivery team who arrived on time, were flexible and helpful in a cluttered office and cleared up after.

Raymond - Moranbah

The Service i received from one of your Sales assistance( Chantelle Welch) was excellent always responed to emails promptly and chased items up as the parts we wanted were no longer available and offered alternative at a good rate

Dorina - Murarrie

Great service, thanks to Phillip Pappas and his team

Jennifer - Brendale

Our goods all arrived as promised and some faster than expected.

Karen - Herston

I would like to commend the work of Anthony Saunders and the Empire delivery team for their work on the 6A patient outdoor courtyard furniture at the RBWH. Anthony has been professional, helpful and efficient throughout the process and we can not fault his work. The delivery were pleasant and very helpful also making for a great process all round.

Maria - Wahroonga

Daniel Lee was extremely helpful and always returned my calls/emails when i asked any questions. Great job Daniel!! Thank you.

Faizah - Southport

Thank you to the Southport team for great customer support and excellent service!

Patricia - Seven Hills

We are repeat customers because the service is exceptional and was super efficient. Thanks !

Pam - Riverwood

I had a unique situation with payment and the staff accommodated my request without any trouble. I was very pleased with the service

Gavin - Calen

Sales people were fantastic

Terry - Browns Plains

Kirk is an excellent and efficient sales and service person.

Kellie - Aitkenvale

Deanne served me, she was knowledgeable and friendly so made the process easy for us.

Maggie - Ayr

Thank you Brett! Everything arrived perfectly. Sensational service.

Andrew - Beenleigh

The two gentlemen who delivered to 3 Elizabeth street Beenleigh were very polite and professional

Marie - West End

the delivery men were helpful and courteous, as was the lady who served me initially.

Belinda - Northbridge

completely brilliant service and products. thank you Michael, Bradley and installers

Angela - Cleveland

Great service, product & price

Elaine - Meadowbrook

Thank you to Claire for her professional services in having a chair repaired so promptly. She and other staff were friendly and eager to assist. Thanks

Rebekah - Mount Druitt

Daniel Lee was very prompt with my enquiry, very professional. His help and service and especially the follow up kept me interested and sealed for me us purchasing from Empire

Melanie - Townsville

Huge thank-you to Doug for always providing fantastic service.

Emmy - Rockhampton

Excellent service.

Alton - Rocklea

Claire Watt made the sales experiance very easy. Excellent service.

Tony - Woodend

Very pleased with the end result and the proactive way in which Tom dealt with us from the initial meetings.

Jeffrey - Macquarie Park

Price was good.

Marie - West End

The delivery men were helpful and courteous, as was the lady who served me initially.

Patricia - Seven Hills

We are repeat customers because the service is exceptional and was super efficient. Thanks!

Yvonne - Algester

James was great in taking the time to show us products and how they worked and compared to each other.

Deborah - Fairfield

Your delivery men were fantastic, nothing was a problem for them. Highly recommend them.

Adam - Brisbane

Great service from Philip Pappas.

Charles - Windsor

Thanks Tom. The whole sale process was smooth and easy. The installation team was excellent.

Marie-Claire - South Brisbane

Service from every staff member - sales, logistics, delivery - was excellent. Really appreciate your help!

Emilia - Woolloongabba

I just wanted to convey our thanks for the great work done by Trevor and his team in ensuring that the delivery and installation of our desks were completed in a timely manner. Thank you.

Jodie - Barcaldine

The service is amazing. We were in discussions with Rockhampton office and Chris was in constant contact to ensure we received everything that we wanted and needed. Even double checking our order to make sure we wanted those items. Very happy.

Robyn - Aitkenvale

Mischa was excellent as usual.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Elaine - Hendra

Very happy with the whole experience from Phillip coming out to measure up to the guys who delivered and assembled our furniture. Can't recommend you highly enough!!

Melanie - Mackay

Wade and the team where very helpful to find solutions and provide us with the items needed.

Georgia - Virginia

Job well done by all.

Kelly - Clayfield

HI We were very impressed with Lauren - she was professional and demonstrated a understanding of our requirements. The installers were excellent. Very clean and tidy. The guy who came onsite to confirm the measurements was efficient and very accurate.

Michelle - Brisbane

The service I received from Emma was always professional, patient and very accommodating.

Linda - The Range

Thank you to Chris (Rockhampton office)on prompt email replies to all my messages, needs.

Mike - Eagle Farm

Staff were friendly and helpful, everything ran smoothly.  Thanks

Tracey - Stretton

Excellent service at both the Woolloongabba branch where I purchased and the Rocklea branch where i picked up.

Linda - The Range

Thank you to Chris (Rockhampton office) on prompt email replies to all my messages, needs.

Janelle - Goodna

The staff at dispatch, where we collected the item from were very helpful and respectful. Such a pleasant change from some suppliers.

Dorina - Murarrie

Great service, thanks to Phillip and his team.

Jillian - Herston

Excellent service like always.

John - Helensvale

Good service, products & price.

Sarah - Sippy Downs

Sarah at Warana is so helpful and makes the process easy!

Malcolm - Garbutt

All good, good to deal with, no issues at all.

Angela - Cleveland

Great service, product & price.

Beth - Charters Towers

Requested a special cupboard and it is perfect.

Erin - Fortitude Valley

Test chairs were a huge help. Many thanks for all the assistance.

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Jo - Cotton Tree

Sarah Brunell and her team including Clayton from installation did an amazing job for us in the office relocation we've recently undertaken.

Ange - Ulladulla

Shout out to Monica! Awesome service, thanks.

Ariana - Woolloongabba

The boys did a great job today delivery & installing the bookcases into the hotel suite. Delivered nice and early too!

Jodie - Springfield Central

I would only buy from empire again.

John - Aitkenvale

Always a pleasure dealing with the staff here in Townsville.

Lou - Ashmore City

Rachel was very helpful and efficient.

Megan - Woody Point

Excellent service. Will recommend to my colleagues to use Empire again.

Marita - Southport

The delivery and install guys were just fabulous.

Natasha - Ipswich

Anthony is extremely professional and makes the process easy.

Jade - Townsville

Fast service, very understanding of the recent weather conditions, Fast install, lovely staff. Extra Thank you to Brett, Doug for helping me with measurements and going above to provide a good service!

Julie - Mundingburra

The staff were so lovely and helpful.

Richard - Acacia Ridge

How impressed we've been with the Empire boys during the installation - I'd like their managers to know how great they've been.

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton.

Sue - Chatswood

Great service and very friendly, helpful staff.

Kym - Camp Hill

Phillip was very helpful and warehouse staff were also very prompt and also easy to deal with.

Holly - Woolloongabba

Just letting you know that Tom has been excellent to work with and we have authorised to proceed with the attached quote today.

Tina - North Lakes

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Anna - Brisbane

Its rare to get polite helpful delivery guys, both worked really hard and well.. really well.

Brooke - Paget

Amazing service. Furniture came so quick.

Suzette - Mermaid Beach

Kirk was great to deal with.

Marianne - Brisbane

The delivery driver was excellent.

Emily - Oxenford

Fantastic team. They worked hard to meet our needs.

Madilyn - Brisbane

I was extremely impressed with Lauren's service. She went over and above to ensure that our needs were being met.

Jacquelyn - Brisbane

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Suzette - Mermaid Beach

Kirk was great to deal with.

Elizabeth - Sydney

Salesmen most helpful and delivery and installation people most courteous

Alanna - Slacks Creek


Claire - Queensland

Thank you so much for allowing me to change my stool when I realised it wasn't quite what I wanted.

Jenny - Queensland

Always delivered as order, and on time. Thank you.

Brian - Cornubia

Great that you have certified quality Australian Made products at a good price. Thanks!

Stephen - Bridgeman Downs

Great communication and a pleasure to deal with.

Grant - Kenmore

Gave our client Empire's details and they have subsequently bought additional furniture from you.

James - Townsville

So easy to deal with you Brett. Hassle free and very prompt.

Lauren - Northgate

Delivery and install went smoothly as always.

Sharon - Woolloongabba

The installation went really well and. The 2 fellows who came from Empire to install the desks were very good - they were very polite and accommodating and left the area all clean and ready for use.

Deborah - Breakfast Point

Thank you for actually having a physical store to go in, look, try and actually speak to someone. Would recommend Empire over any online store.

Tracey - Townsville

Thank you for your wonderful service in a very stressful time it is much appreciated and will be ordering again for sure!

Mike - Bohle

Great staff here in Townsville. Very helpful.

Kath - Annerly

Hi Tom, We are finally done! Thanks very much for all your help with our orders and adding things on here and there. We are very pleased with everything and how flexible you have been with making sure that we got everything that we needed. The staff who came here to deliver and assemble the furniture were also very helpful and professional. Overall, it has been a very positive experience!

Trish - Upper Mount Gravatt

Prompt and personalised service from Brent

Emily - Asquith

I would like to thank Brooke McAlpine for the excellent service and assistance. Brooke had great product knowledge, a great eye for design and was able to help me design our new office space that was not only modern and stylish but had a focus on productivity.

Judith - Toombul

I was very pleased with all aspects of the sale. Staff- friendly and efficient - products - good value. Delivery - on time and the men were polite and efficient. A very pleasing experience all round.

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. 

Janelle - Brisbane

Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated. 

Jeremy - Warana

Sarah was very helpful and professional in answering my questions and contacting me when the goods were in stock.

Valerie - Dickey Beach

Sarah is so helpful. The order arrived to the store really quickly. Fabulous service and the furniture is very good quality.

Mia - Aspley

Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.

John - Annerly

Thanks again Lauren for the exceptional service. We really appreciate you going above and beyond for us! Fantastic work.

Christie - Acacia Ridge

Hi David - Thanks for a smooth delivery today. The guys did a great job especially given the obstacles they had to overcome.We're all happily working at our new setups.Thank you for your help as well.

Maureen - Greenslopes

We have just received a delivery and Paul wasn't here to direct the delivery guys and we were unsure where things were supposed to go. I have to let you know that the delivery men, Patrick and Steve were delightful. They coped with the fact we didn't know where things went and the whole process took them much longer than it should have and it was our fault. They were so pleasant - we made them put the items in one place and then after Paul had phoned in and given us directions we had to ask them to move the items again. All the time, they were calm and so very obliging. Once again a wonderful experience dealing with Empire.

Carol - Mackay

Very happy with the service. Helpful and knowledgeable staff, friendly and purchase is a great quality and price.

Kerry - Toowong

I cannot thank Phillip and the delivery guys for being so helpful.  I have had some disasters with on line orders and delivery promises but everything that was promised was done.  So thank you.

Charlotte - Fairfield

Emma you and the team are absolutely amazing! Thank you so much for all of your help. I'm so sorry the parking was so difficult and really appreciate the extra effort it took the guys to complete the job. They were wonderful.

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team. I could not recommend them more.

Kenny - Burwood

Flavio was professional and helpful, he was happy to show us around in the show room, the product and price was great. Mate of ours saw it and will buy it through Empire Furniture as well.

Ken - Caloundra West

Super office staff and great installation and delivery service. Thank you.

Robert - Townsville MC

The staff at the Townsville store are very good with information and service delivery.

Trish - Brisbane

Monique made the purchasing of the furniture easy, she was quick with reply emails and answered any questions we had promptly. The delivery/installation guys were excellent, very friendly and got the job done in no time.

Mathew - Rockhampton

The staff at the Rockhampton store were amazing. Best sales ladies in town!

Richard - Dutton Park

I really want to pass on our thanks to the delivery and installation team, the two gentlemen were extremely polite, efficient, quiet and excellent communicators. Please pass on our thanks to their supervisors. I have really been impressed by the whole service - so thank you !

Katie - Toowong

I was extremely impressed by the whole experience. From dealing with Philip in Sales and how accommodating he was to help us get set up as soon as possible, to the exceptional service of the delivery and installation team.

Michael - Arlington

Tim We picked up the replacement returns last week and all went perfect. We just also wanted to complement you on you professional attitude and very prompt and courteous service. Its people like you that make Empire excellent to deal with. Thank you.

Tina - Chermside

We have had a very long day, but it looks even better now! Your men did a fabulous job with getting all the furniture assembled and positioned beautifully. Their efficiency was much appreciated. Thank you

Amanda - Mackay

Empire Furniture in Mackay went above and beyond especially Chantelle Welch who was the Admin Officer. She was extremely knowledgable and demonstrated outstanding customer service.

Sarah - Brisbane

Support recieved from Chantelle was absolutely amazing. Chantelle went above and beyond assisting me with several questions and also supporting through the delivery of the furniture. I will use Empire again soley based on Chantelles service.

Aaron - Redbank Plains

Brilliant to deal with. First time customer but will definitely be a repeat customer.

Patricia - Isisford

Chris Webb from Empire Furniture Rockhampton was very helpful as was the delivery driver.

Ryan - Belgian Gardens

Fantastic sales and service and a nice range. A special thanks to Deanne and also the storeman at Empire for packaging up the coffee table as a special favour.

Jonathon - Woombye

I must say big thanks for all your help, great customer service experience, supporting us through the wee hiccups We've fully moved in & it's epic!

Craig - Brendale

We purchase all our office furniture from Empire and they are great. We got two more desks recently and James was great to deal with.

Angela - Rockhampton

So very helpful, engaging and Miriam was excellent. Delivery team also great.

Anthea - Ballarat

Fantastic service at every stage of our sale - from quote to delivery. Thank you!

Angela - Allenstown

It all looks so fantastic, we love it. You have done a wonderful job, and provided me with exactly what I needed, and wanted. I will refer you to whoever I can. Thank you so so much :)

Sandy - Nambour

Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with.

Josh - Paddington

Lauren was extremely helpful, offering prompt service. Thank you!

Paul - Beenleigh

Excellent experience, we will be using you again without hesitation.

Jackie - Sydney

I have had a 100% positive experience, thank you.

Tanja - Garbutt

Professional, quick and good quality products.

Ariana - Camperdown

I just wanted to let you know that your delivery team did a fantastic job with building the desks and setting it all up. They even assisted us with removing our old desks! I'd also like to add that I found the whole process with Empire really easy and straight forward and would be happy to recommend your services to other departments within the University of Sydney.

Samantha - Merdian Plains

When you didn't have exactly what I wanted, I was impressed that you suggested a custom design. I would have never have thought of it otherwise. Thank you! Now we have exactly what we wanted. Cheers.

Suzanne - Brisbane

Tom and the Team at Empire have always provided me with great service and competitive prices.

Colin - Coorparoo

The trade staff we have from Empire have been great in the past, however the gents who delivered and installed the tables yesterday where particularly great and professional. I had request about installing them in the end corridor (so further then where they probably hoped but it was no hassle) there was an air-lock to this space meaning we could deaden the noise slightly. They were very accommodating which was great because the training has already commenced and was able to occur without noise interruption. So appreciate the Empire team being accommodating, professional and safe workers. I especially notice considering issues we had last week with another different external trade company who were not professional. We're a busy facility and when external parties don't operate well it has poor outcomes at our end so again pass on our thanks.

Adrian - Sunnybank Hills

"I would also like to take this opportunity to say how impressed I was with your delivery driver (apologies, I can't remember his name). He was extremely polite, professional and helpful, a real credit to your company. Being a small school we don't have the need for much furniture, but if we do in the future I wouldn't hesitate in contacting your company for our needs again. Thank you

Kara - Ipswich

Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!

Deanne - Townsville

Love my new electric desk, it's fantastic. Delivery guys were great and went the extra mile in pulling my old desk apart. Thank you.

Cheryl - Daisy Hill

Empire's pricing is also an important factor for a small school. Your staff are excellent. Thanks.

Erin - Kangaroo Point

Hi Emma & Melanie I just want to say thank you for the good work that both Silvio & Nick did installing both desks today. They both worked in a very tight area to install 1 desk with only 5mm to spare. Silvio then took the time to program the desks & show the staff how to operate them. These men are a credit to your company & I would like them on any future visits. I would appreciate if this could be relayed to the appropriate managers. Thanks again

Gary - Acacia Ridge

I choose Empire because of a range of points. The service is great, price is always value, products are reliable and lasting and the staff are always happy to help and service the needs of the organisation.

Pam - Tewantin

Everything about my purchase was ‘tops’. Karen knew her product and helped me with my choice; price was good; delivery timely.

Eva - Idalia

Hey Brett I just wanted to say thank you for fixing our order and also to say how great your delivery boys were today. They were very polite and helpful. I was very impressed so I wanted to let you know. They do a great job for selling your stock and should be acknowledged.

Lee - Petrie

Rick listens well and know his products that come at a reasonable price, there are so many reasons to choose Empire.

Sandra - Mt Pleasant

The 2 seater lounge and reception chair are beautiful. Could not be happier with end product.

Martin - Bray Park

Staff inside were very warm and friendly. The man who helped load the product into my car was great, very helpful and knowledgeable. Someone you could instantly become good friends with. Very impressed, fantastic staff. Thank you.

Dee - Bunya

Have been dealing with your company now for approx. 15 years both personally and professionally. Have never had a bad experience yet!! Thank you for your consistent service and fantastic office furniture range!! Your delivery/installer was just fantastic.

Sharon - Townsville

Qld Health, purchase furniture on a regular basis. Every occasions is a pleasnt, professional experience. An immense thankyou to Brett who delivers all orders, requests and assistnace in a professional and timely manner.

Sandra - Brisbane

I had received excellent customer service both over the phone when I made my initial enquiry and then when I went to pick up the chair the gentleman was awesome. He carried the chair to the car for me and placed it in the boot. Very happy :)

Kate - Bigera Waters

Kirk, a short note of thanks. Your guys (Bob & Mike) did a fantastic job, efficient and very courteous. Very good customer service indeed….. Kind regards

Maureen - Geebung

I had excellent service from James who gave me the time of day to work out exactly what office chair would be appropriate for me.

Kara - Ipswich

Anthony, Phil, Mel and Norbit have been absoutely delightful to deal with. We have used Empire many times and would continue to use! Excellent service, prompt delivery times and flexible to meet business needs!

Lynette - Spring Hill

Customer service when coming to the showroom was very good and keeping me informed of what was happening with my order was great.

Debbie - Buddna

Sarah is a credit to your business. She is polite, professional and has excellent customer service. We only come back because of her.

Sarah - Caloundra

The staff at Fort Knox Storage Caloundra are all very happy with their new office chair. Thank you Sarah Brunell from Warana for putting the chair aside for us and your friendly customer service.

Mark - Camden

Thanks to Flavio for your fantastic service. Went above and beyond to drop off a desk to my home. Thanks!

Liz - Mount Gravatt

Brent is an absolute asset to your company always calm gets things sorted.

Fiona - South Brisbane

Very streamlined process from start to finish. Very professional team including sales and installation.

Amie - Varsity Lakes

We have used Empire a number of times now and have never been able to fault the service that Kirk has provided.

Clare - Woolloongabba

Hi Norbert, I just wanted to send a quick email to say how impressed I was with your teams efforts today! I still can't believe how quick they were! They were all very easy to get along with and worked in well with our other contractors onsite! The experience was very positive and we would 100% recommend this service to anyone requiring furniture in the further. Please pass on my thanks to your team! Hope you all have a lovely Easter break!

Robert - Greenacre

Flavio was great to deal with and I would come to you in the future when I need office furniture because of my sales and service experience with him alone. He is a huge asset to your company. He is knowledgable and straightforward to deal with.

Ishkhan - Montville

Great products at great prices. We will be back for more. Empire is now our go-to location for office furniture.

Karen - Bethune

Really impressed quick email for quote - having the item assembled ready to go was fantastic. Quick delivery. Very helpful staff member. Thank you.

Debbie - Jimboomba

I have been a customer of Empire Furniture for 25 years+ and have always found the service to be exemplary. Helpful with advice on product suitability of every situation, service and delivery when you need it. Every enquiry is treated with professionalism.

Thao - Lidcombe

Hi Flavio, On behalf of Decode Management, thank you so much for helping us out with Level 4! We really appreciate you and Empire for always going above and beyond for us. The desks look great! ?? You make it so much easier working with you and thank you for always fulfilling our office requirements. The installation team were great and lovely! They were bright and early and we do apologise for making them wait. Ill keep in touch if we require anything this year. Have a great week

Jim - Woolloongabba

Hey Tom, Sorry I would have been in touch earlier but I've been off work. I just wanted to let you know the delivery blokes did a really great job. Good communication before they arrived and while on site making sure the cable hole was in exactly the right spot and furniture positioned correctly. This is an area where certain other companies have comprehensively failed so I thought it was worth acknowledging the good work your guys did.

Mags - Currumbin DC

If I could rate your delivery higher than excellent, I would. Your delivery guys are awesome and provide excellent service with a smile.

Kelvin - Fairfield

Hi Tom We have been really happy with our dealings with yourself and Empire Furniture. You and your staff were very friendly and easy to deal with. Any changes were easily done. You helped us put together a great fit out which looks really smart, of good quality and the chairs are so comfortable. Glad we made that change! The delivery and installation guys were on time, friendly and very careful and efficient. Overall a great experience dealing with you from start to finish and we would recommend others to buy through you

Helen - Elanora

Rachel and Kirk always very helpful and quick with quoting. Delivery men always very helpful too.

Alliera - Shell Cove

The sales assistants were outstanding! The quality is exeptional. I will definitely recommend to others and buy from you again.

Taylor - Kangaroo Point

Just wanted to let you know that the guys doing the delivery & install were awesome. I only have good things to say about the whole process from enquiry, order through to install. The guys were on time, got the job done, no complaints (this place is a mess from the fitout + stairs), were professional & friendly & did a great job. They even did a full clean when they didn't have to as we are having commercial cleaners come out next week. Really happy we paid for the delivery & install & having it organised so fast. So thank you for all of your assistance with everything & thanks to the guys for their work too.

Cathy - Wyreema

We found the delivery men excellent! They were very helpful and nothing was a problem. They were a pleasure to have in our school. Thank you very much.

Belinda - Annerly

Hi Tom, Just wanted to touch base & say a big thank you for everything. Spoke with Sam & Tammie & they are very happy with everything. Thanks again for all your help & guiding me through this move - I couldn't have done it without you

Cath - Beaconsfield

A great experience! Very helpful staff with the knowledge to help me make my final decision. The delivery men were able to adjust their schedule to deliver as I was involved in a rather long appointment! Congratulations to them!

George - Nathan

Thanks especially for the unpacking, placement into location and removal of packaging.

Peter - Highgate Hill

Good staff, knowledgable and helpful.

Tim - Tingpala

Whole experience was so easy. Everything happened as promised. First rate company and team.

Janette - Paget

The Mackay staff are very efficient and friendly and I would recommend them to another business.

Brian - Eight Mile Plains

Brent and Gerrard in the Rocklea office are always very helpful and provide quick excellent service.

Stuart - Mackay North

I can not fault your service, attention from Wade and staff for queries was great. This is why we deal locally, personal attention. Well done and my personal thanks for making my task easier.

Carmel - Redbank Plains

So pleased with everyone who has helped me through this very busy time. Thank you so much.

Joanne - Rockhampton

The staff at the Rockhampton Empire office are great to deal with and go out of their way to help us.

Patrick - Coolum Beach

Great service and location are the big reasons we choose Empire. Sarah is always friendly and great to deal with. She backs that up with great service and meets time frames. Great to do business with.

Angela - Banyo

Empire is our go-to supplier for office furniture. We used to go to Coopers Plains outlet, but the new Gabba store is more convenient now.

Janet - Hamilton

Everyone I dealt with at the Virginia store was absolutely lovely- very approachable, knowledgeable and friendly. It was a wonderful sales experience from my perspective.

Kieran - Cannon Hill

Good range. The new Brisbane store has much more room and a more prime location with parking than the other store around the corner.

Silvia - Stones Corner

Your delivery men are always very friendly and courteous. I always recommend Empire furniture to anyone wanting to purchase furniture.

Gayle - New Farm

I'm always very happy with the service and assistance provided at Empire Furniture Woolloongabba.

Sheree - Moura

We originally rang because you have a standing offer agreement but the service was great and we were very happy with the whole process. Thank you.

Leesa - Zillmere

Was wonderful dealing with the team at Empire. Very professional and friendly!

Cheryl - Daisy Hill

Thanks to everyone for the pleasant, efficient organisation. We appreciated all your help.

Ray - The Gap

Office communicated well with me. Our order arrived on time when you said it would. Good service all round.

Tony - Wolli Creek

From sales to dispatch your team were professional and customer centric in problem solving.

Sue - Archerfield

Your warranty service is excellent as were the two men who came out to carry out the warranty work.

Luke - Townsville

Always outstanding, prompt and excellent service and quality!

Clay - Bli Bli

Great communication, keeping clients informed goes along way. Will purchase off you guys again based on the quality of customer service regardless of price. Well done!

Peter - Murarrie

Joshua was very informative and had good product knowledge a pleasure to buy off.

Lyn - Gladstone

The Rocky team are great and the store is one of my favourites. Great range and the prices are good.

Leanne - Rocklea

Brent McFadden in Sales at Rocklea is very helpful, very knowledgable and remembers returning customers.

Sarah - Ipswich

The two guys who came out to deliver and install were very polite and efficient - very impressed.

Donna - Inala Heights


Anne - Riverstone

Charlotte is a fantastic front person for your business and is of great value in your sales and aftersales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.

Lisa - Mackay

The delivery guys were so patient with us. Thank you :) Thanks Wade for your pre sales service.

Deanna - Maryborough

Perfect service from Sarah. Friendly, professional and followed up. Excellent service from Sean delivery driver too. He contacted the day before, arrived as promised and was helpful and friendly.

Jodie - Brisbane Market

We are repeat customers which is why we came back to Empire this time round. I found the staff on email and phone very helpful and pleasant, as were the delivery guys.

Mandy - Benowa

Always a pleasure doing business with Empire. The staff are so helpful.

Tom - Nudgee

Great assistance in store. Excellent job in the desk construction and installation. Very happy with it.

Hannah - Urraween

Will definitely be buying from here again, great staff, great service and great range.

Christine - Finch Hatton

Mackay team are friendly and very helpful and easy to deal with.

Larnie - Cleveland

I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!

Gary - Acacia Ridge

Excellent service. The team understand my business and requirements and are always helpful.

Graham - Pacific Paradise

Very patient staff and great service Sarah was great to deal with.

Karen - Mooloolaba

Great service and installation - couldn't fault either.

Peter - Tugun

Good product range - Thank you Rachael for your courteous customer service.

Pas - Burwood

Great to have the furniture delivered on time and to spec. It was a pleasure working with Michael.

Kay - South Brisbane BC

Always great communication and very helpful staff. Thank you.

Kathy - Gosford

Charlotte was amazing and nothing was a problem for her. I was being rather difficult and didn't really have a clear plan, however Charlotte was patient and helpful. Charlotte is a true asset to Empire.

Ellie - Kanagroo Point

Outstanding service from start to finish, congrats.

John - Palm Island

I found brett a great person . Easy to deal with and happy to assist . We will always love to use his company.

Nicole - The Range

The delivery guys are always pleasant and very accommodating.

Kirby - Bioela

Excellent! Good honest, quality service.

Peter - Graceville

Good staff , good range, have bought goods for many years and will continue.

Tania - Graceville

Everything was great and I had the chair within 24 hours of contacting Paul. Thank you!

Cathryn - Mirani

Staff were very helpful, pleasant and efficient. An all round good shopping experience.

Angela - Parrearra

Sarah at the Kawana store is always so helpful, best customer service!

Jeff - Mackay

I would recommend Empire to anyone in need of office furniture. Very good service by Gavin and his team. Well done.

Pamela - Sunnybank

David was helpful, knowledgable & patient. Delivery arrived when they said it would. Excellant shopping experience.

Mandy - Brisbane

I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful and knowledgeable. Great company to deal with.

Cheryl - Southport

Kirk was very helpful and very accommodating as I requested quite a number of various quotes.

Angela - Beenleigh

You guys were awesome. A big thank you to your staff and delivery team.