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See what our customers are saying!

Don't just take our word. Read what our customers say about us!

Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.

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Danielle - Sippy Downs

Michael was the most helpful and lovely salesperson, nothing was too much trouble. He was prompt, friendly and just really pleasant to deal with.

Tracey - Engadine

Great service, great prices, easy to deal with - thanks Empire!

Erin - Soutport

Very happy with the service we received, and goods arrived quickly to showroom, great range available. Thanks.

David - Mansfield

Whole experience from sales to installation was fantastic. Sales people very friendly and took the time to make sure I was happy with everything. Installation service was very efficient and careful, and offered to wear masks which was most appreciated.

David - Lutwyche

Staff members were very helpful and courteous. It was a pleasure shopping at Empire!

Terry - Redcliffe

The whole experience was to my satisfaction as it was on a prior purchase. The staff were great and kept me informed throughout the period of time taken to produce the cupboard for our home office. Many thanks to all involved.

Wendy - Clear Island

Great sales & service, friendly knowledgeable staff who really want to help.

Tracee - Canungra

Darren Thorpe is an absolute asset to your company - he made the whole office renovation experience so much easier for us.

Clare - Milton

Eddie was very helpful in arranging quick purchase and availability of product.

Ashley - Acacia Ridge

Brent is always fantastic! Very helpful and friendly!

Patrick - Banyo

Could not ask for better delivery drivers. Such great attitude and very respectful etc.

Allan - Hollywell

Lesley Love from Empire at Southport was 'the right amount' of helpful and friendly. Not over the top like some sales staff can be.

Beverly - Hornsby

The experience was great from my first enquiry to the delivery. Everyone was so helpful and the items were delivered promptly with no fuss. Would definitely use Empire Furniture again.

Graeme - Bundall

Delivery team were brilliant - really quick and took great care with the product and surroundings. Tynan from start to finish was fantastic with his customer service and sales approach. Very happy and will buy again.

Matt - Glass House Mountain

Salesman in Kawana was brilliant and the main reason I purchased on the spot.

Vanessa - Meadowbrook

Great range, price, availability and delivery time frame!

Lesley - Beaudesert

Darren provided great service as usual and we will continue to support and buy from Empire where possible

Kevin - St Clair

Great service much appreciated. Thanks Daniel and Brad.

Michalle - Maroochydore

From phone call of enquiry Adam came straight out same day, measured up and sent a quote the same day. Guys who did the install were friendly and tidy and the whole experience was great. Thanks to Adam and the team.

Phil - Fitzgibbon

Been a customer here for quite a few years. Always great products at a reasonable price. Not too much dearer than the domestic junk you find in the larger franchise stores, but lasts MUCH longer. Yet again they stepped up to the mark this visit when i was replacing an office chair. Daniel went the extra mile in customer support - appreciated. If his boss is reading this, he is probably worth more than you are paying him. :) Service like this will see me a customer for a lot longer yet

Matt - Ipswich

The delivery guys were awesome

Daniel - West End

Just a fantastic experience. Great range, great showroom, staff super knowledgeable, organised system for delivery, really appreciated the follow up call after delivery. Honestly will recommend Empire to others. Cheers.

Brian - Gold Coast

The Customer Service we Received on the First Day visit was Great. Very informative with keeping us up to Date with Dates and Times of Delivery and Installation. Thank-you to Lesley Love once Again.

Vee - Bundall

Tynan was great, he went above and beyond in getting us our furniture and was really easy to communicate with, and we'll be contacting him again for all our future furniture needs.

Francisco - Parrearra

Michael was excellent and knowledgeable. Highly recommend him

Lynne - Regents Park

Really nice staff in all areas. Great range of products to suit all budgets. Highly recommended and will definitely visit again.

Mig - Robina

The sales and warehouse staff (Lesley and Sandra in particular) are simply a credit to your organisation and were very professional and offered excellent service each time I made contact with them :).

Leah - Hope Island

Tynan was very helpful and informative.

Allison - Bundaberg

Chris kept me informed across the process and was always available to answer questions.

Maddy - Toowong

thanks again to the team yesterday for doing a great job and being so lovely to deal with!

Dilshan - Woolloongabba

Solid assembly of product. Delivered according to preferred date and time!

Brett - Aitkenvale

Hi Brett Ryan, along with his excellent knowledge of the product lines, makes the experience fun, and a bit of banter simple makes the day better. Thx

Samantha - Chermside

Staff were extremely helpful. Easy and efficient service.

Jenny - Oxley

I contacted 3 stores, Rocklea, Woolloongabba & Southport, the staff in all stores were very helpful.

Rachel - Chermside

A big shout out to the installation team for doing an outstanding and efficient job - excellent work guys!

Joanne - Kangaroo Point

Appreciate the value for money - the products are excellent quality!

David - Riverstone

The delivery team went above and beyond, which was helpful and appreciated.

Gary - Chermside

Trisha Mehta - was very good and assisted in every way possible was a walking book of information. Trisha is a asset to your company.

Olivia - Kenmore

The branch manager provided exceptional service and listened to what we needed for our office.

Brendan - Southport

Install team were super efficient

Ronan - Labrador

The Staff were so supportive for everything we needed and it was a pleasure to shop there

Kerri - Mackay

Rochelle Disteldorf and the team are great to deal with and very helpful with any enquiries we have.

David - Yatala

From the time of my initial email to collection from the warehouse in Rocklea I found your staff very helpful, pleasant & professional.

Helene - Inala

Very happy with the service in store, approached, left alone, directed to stuff on special, answered questions. It was a good experience

Brad - Morayfield

I was looking for a specific office product at a reasonable price. Empire ticked the boxes others couldn't. Quality of product is excellent - MUCH better than the competitors. Service was exceptional and personal. I'll be back!

Tracey - Townsville

Doug was very helpful in ensuring our delivery was made on the requested day especially since I forgot to hit send on the confirmation email. Thanks Doug and the team for going above and beyond to provide excellent service.

Sue - North Wollongong

Excellent service. Daniel is a always helpful and efficient

Jeannie - Richlands

Tom Doros has been amazing to deal with, he has made the transition from our old site to new site easy and had delivered all items in the time frame first given.

Joy - Jordan Springs

Justine was very helpful on the phone and the fact that the desk came assembled was great. So many things come flat packed and can be tricky to put together. This desk with a drawer is the perfect size and height for Mum’s new magnifier. The delivery was prompt as well. Thanks to Bradley the despatch manager as he arranged the delivery

David - Woolloomooloo

Great service and a great range of products - at good prices!

Urszula - Wynnum West

The desks were put together quickly and professionally. The team was very helpful and respectful

Natalie - Brisbane Airport

Maraea from the Virginia store is very helpful and efficient, she makes ordering a breeze.

Sheila - Brisbane

Arianne has been prompt with answering questions and kudos on making the delivery earlier than projected.

Errol - Rockhampton

The whole process of dealing with Empire is trouble free. All staff members encountered were well informed, courteous and helpful. Prices are very reasonable.

Amanda - Kallangur

Everyone I spoke to was helpful and friendly. Website was easy to use. Customer service on the day of pick up was exceptional.

AJ - Mansfield

Tom and the team were very helpful and very understanding and wont pressure you to buy before you make up your mind. I am very happy with my purchase and with empire woolloongabba!

Sonia - Sunnybank

Thank you Reannon, you provided us with great service and arranged for the item to be ready asap. We really appreciate your support and highly recommend Empire.

David - Newstead

Great to get such excellent service this morning. Thank you

Kate - Woolloongabba

Both Chris and Patrick were great! I was served as soon as i walked in, they were professional and engaging, but had a laugh too, seems like good team spirit at that store

Oscar - Strathfield

Excellent customer service from sales and installation team

Greg - Bundall

Great service from Lesley

Johan - Forest Glen

The team at the local (Warana) branch is amazing. They keep me in the loop with regards availability of stock and delivery times. And if things go wrong they are on to fixing it right away.

Kaylene - Aitkenvale

Empire staff are always easy to work with and they go above and beyond with their customer service.

Lynelle - Marburg

Claire Watt was my contact with Empire. Coming from a small school in Marburg, the original delivery pricing was way out of our budget at $315 (like, waaaay out), but Claire went out of her way to make sure we had our items delivered within a reasonable cost. Thank you Claire for all your help and support. I love my new furniture.

Julie - Kenmore

excellent customer service over the phone. great problem solving. Friendly, fast and professional delivery and installation.

Jenny - Sydney

We have been using your office furniture since we moved to this new office in early 2018 and we are very happy with your service. Thank you!

Janet- Indooroopilly

We really appreciated the help that Claire and her colleague gave us. Their extra attention to our requirements was fantastic and we have a product that will be very suitable for its intended purpose.

Sharon - Woodbury

Thank you so much for your friendly helpful service.

Yolande - Chermside

Sales Staff was helpful with OH&S fit for chair

Cherie - Cairns

the quality of the chairs is good, and very comfortable.

Emma - Frenchville

Great service and range of office chairs. I've been putting off replacing my office chair thinking how much time it'd take to find one to suit my needs. I'm so glad I went to you first! You made it easy, stress free and fast so I could get back to work.

Julie - Coopers Plains


David - Reedy Creek

Good range of chair selection.

Deanne - Nerang

I would like to thank Rachel Mills for her excellent Customer Service. She made the process when the moment we walked through the door easy and she knew the product. She did what she said she was going, followed up promptly and has excellent customer service skills. Thanks Rachel

George - Milsons Point

They were very quick in response and price , Also there delivery and install was great here in our office

Lynette - Upper Coomera

excellent service & delivery guys on time very helpful

Russell - Gold Coast MC

My order was executed in a timely manner and delivered on time too

Phillip - Garbutt

Always a pleasure to deal with the Townsville team, they're simply brilliant in all areas of service.

Scott - Ormeau

Sandra Alpargatero was great.Excellent service.I am a general manager i like to give other companies employees a wrap when they do a great job,pass this on to Sandra please

Vanessa - Scarborough

Aaron the team member who served us was exceptional. He was polite, patient when I kept changing my mind, he was prompt when checking stock and made some valuable suggestions when we were choosing out items. Thoroughly recommend him

Karen - Everton Park

Both of the gentleman that helped me were great . Would definitely recommend you

John - Beaumont Hills

Communication was excellent all staff were friendly and pleasant to deal with

Sally - Moorooka

The product I ordered online had a week's wait on it, so a staff member rang me to see if that was OK. They then found an alternative product that was in stock so I didn't have to wait more than a few days for delivery. This was great service, thank you

Joyce-Lyn - Hyde Park

I have never used Empire before due to the experience I will most definitely choose to use you again. One of the important points of differences that secured this is that you stocked different stock to your competition.

Patrick - Eatons Hill

Nice and professional customer service

Cindy - Townsville

The delivery and install team are always great - efficient, careful with products and existing FF&E they need to manoeuvre around, practical, listen to customer needs, clean up, polite and on time. Up there with best. Makes my role delivering to the client that much smoother because ultimately it's my clients approval that completes a good job. Thanks Empire OF for the fab installers.

Dianne - Jimboomba

Brent as always is such a pleasure to deal with and very prompt. Thank you Brent

Dave - Burpengary

I am very pleased with the chair for comfort and colour - It was worth waiting for, and was ready for me earlier than expected, then loaded into my car at pick up time. Thank you!

Tony - Mount Louisa

Doug Grady is a great young gentleman who offered exceptional customer service and kept me informed all the way through my purchase. Give the man a pay rise!!

Daniel - Manly

Excelent comunication from Empire to me throughout the sales process

Adam - Birkdale

Fantastic purchase experience - great customer service in communicating delivery timeframes and scheduling delivery and a very efficient delivery itself - not to mention, a fantastic product also! I will certainly be shopping here again!

Bruce - Kunda Park

Knowledge of product - reason for sale. Informed decision could be made easily thanks to Michael.

Karen - North Sydney

Daniel Lee has been great to work with. Very responsive, patient with lots of questions and willing to go the extra mile to organise viewing of furniture at other locations. Would definitely recommend Empire mainly based on service from Daniel.

Maritsa - Mt Gravatt

Philip was wonderful to work with and provided assistance every step of the way!

Cheryl - Daisy Hill

Empire does everything so well at all levels. Thanks.

Anita - Home Hill

The Staff was wonderful and helpful

Heinrich - Kenmore

David was very friendly, helpful and efficient. It was a very positive experience. Thank you

Katie - Balmain

Justine was very helpful from my first call through to confirming that our delivery had gone well.

Brooke - Molendinar

Excellent customer service, thank you very much

Eimi - Castletown

Very prompt in responding

Jo - Newstead

Chris has very good customer service skills, Thank you Chris

Joanne - Carindale

Thanks Chris for your excellent customer service!

Ann - Rockhampton

We loved the excellent customer service

Tania - Woolloongabba

Thank you for the service I have received. I am so so so so happy with my desk and chair. Thank you to you and your team. What a great day for me !!

Lea - Oonoonba

Excellent customer service

Ali - Gold Coast MC

All staff were extremely friendly and helpful including the delivery guys. Thanks so much.

Lisa - Macquarie Fields

Fabulous and prompt customer service from Daniel. Nothing was an issue at all. Excellent and thorough communication. The delivery and installation by the delivery team was seamless. They were friendly and professional.

John - Fernvale

I was impressed with the sales person and further impressed with notification that my order was available to pick up and directions how and where to go to collect the item. Very impressed with the service.

Angela - Sunnybank

Delivery drivers very friendly and helpful

Kathy - Rocklea

Brent McFadden is an excellent sales person

Rachel - Hope Island

Fabulous to deal with and we love our piece!

Robyn - Brisbane

Thankyou for your quick response to my request. Arianne delivered a quote which we were able to meet the next day with a purchase order. We also had no problem collecting our items.

Helen - Harristown

Thank you Claire. Appreciated the follow up and contact to and fro to get our order just right.

Rose - Caboolture

Delivery service was very good, fast and efficient with attention to detail.

Michael - Chevron Island

Lesley did an outstanding job given i had a few alterations at the last minute.

Kayla - Flinders View

Service was excellent. A lot of time was spent to ensure my individual needs were met.

Shae - Townsville

Just wanted to touch base to thankyou for all your help and continued communication while we were sorting our reception. We are really happy with the end product and service we have received - Thankyou

Michele - Kingswood

Great service and product. Thank you.

Karen - Kings Beach

The staff at the store were very helpful and responsive - great service

John - Arundel DC

Excellent product range & quality, friendly & efficient service

Toni - Townsville

The staff at Empire Townsville were so helpful, and went above and beyond to help us out. And they were VERY competitively priced - great value.

Karen - Berowra Heights

thanks for being so helpful, friendly and calling me about my items delivery

Cheryl - Wynnum West

Great service from Arianne in sales, and particular shout out to Geo (hope I have spelled his name correctly) who re-scheduled my delivery a couple of times to fit in with the removal of my old desk. He was very helpful and accommodating, so thank you Geo. Cheers, Cheryl

Leanne - Manly Vale

I found Daniel to be very helpful during the ordering process and he took the time to review our proposed floor plan and provide information to help with our selections. The delivery team called to advise re delivery and everything was installed as per the plan. The office was left clean and tidy. One item was not able to be delivered but we were advised in advance and delivery details for that item provided. I found Empire excellent to deal with. Thankyou!

Ann - Strathfield

Service was great was able to pickup product and have it ready for use within an hour. Very happy with their team.

Pip - Southport

Exceptional service from the Rachel and the team. Kept us informed about when to expect chair to arrive and arranged prompt delivery when it did. Highly recommend.

Andy - Bucasia

Great and friendly service

Kenny - Taigum

Great service and friendly staff

Loretta - Fairlight

you guys were great at contacting me quickly after my purchase and keeping my updated on the delivery date

Michael - Caboolture

Good range, service and price.

Sarah - Cornubia

Very helpful staff

Kathy - Springwood

Very prompt and helpful

Allan - Pimpama

Great service

Theresa - Richmond

I would like to say that Daniel Lee's professionalism and knowledge of the product was excellent and I thank him for making this process so easy.

Ruth - Pelican Waters

Staff exceptionally helpful. Great service with a friendly manner.

Vicki - Ashfield

Sales team are very professional

Shayne - Mackay

Rochelle was lovely - great service - already considering my next purchase

Rochelle - Acacia Ridge

yes, would buy again from this particular store as they where helpful

Debbie - Freshwater

Staff were very friendly and helpful

Peter - Southport

Great service as always

Rachel - Biggera Waters

Staff very friendly and easy to deal with

Vicki - Tinonee

Great service and very helpful.

Jodie - Brisbane Market

Very happy with the before delivery service to co-ordinate the delivery.

Jean-Francois - Mount Gravatt East

Very friendly sales team in a great joyful atmosphere. It was a pleasure to interact with staff. And the transaction part was seem less.

Dyon - Albany Creek

The team were super helpful in organising to fix my chair (bought there 8 yrs ago) - reasonable pricing and quick turn around. I'll be back for some more gear soon :)

Lucian - Coffs Harbour

you rock! amazing service!

Lisa - Kirwan

Thanks Alisha and the other nice man who helped. Very good service.

Amanda - Garbutt

The whole process was very easy and efficient

Vanessa - Burleigh Heads

Wonderful staff and service. Speedy delivery and very professional and friendly!!

Debra - Berserker

A big thanks to Miriam from Rocky please? Miriam made the outfit for our new office branch so less stressful and did all she could do to assist. I would rate Miriam's sales assistance as a 10. We have already been back twice to purchase from Empire Rockhampton and intend to purchase more items as our new recruited staff come on board.

Katie - Baulkham Hills

Great variety catering for all ages and sizes.

Rachelle - Sandgate

Very happy with the products we purchased.

Kirstin - Murrarie

I had already purchased an item and wanted to add another - Arianne handled this with no fuss. Delivery team were great - very friendly and helpful. The whole process was no issues. Great work.

Sharnie - Hervey Bay

Very helpful and friendly staff

Antonia - Telopea

Excellent quality with all the ergonomic certification and very comfortable.

Ron - Highland Park

Very pleased with the customer service and product

Alan - Mt Sheridan

Alisha was amazing to deal with, she updated throughout the whole process so I wasn't left in the dark.

Ermanno - Ipswich

Excellent service with a seamless delivery and installation process.

Joanne - West Burleigh

Excellent customer service, staff are so helpful.

Scott -Tingalpa

It was very helpful to be able to view the options in your showroom at the Gabba.

Anne - Virginia

Thanks Lauren. We really appreciate all your help with this. We are all happy with our chairs. Anne

Mitch - Clontarf

Easy and friendly over the phone purchase and pick up

Berni - Clayfield

Very happy with my purchases, thank you! Will buy more, I'm afraid :-)

Arun - Homebush West

Michael Farmakis was fantastic. He patiently showed different options and helped me choose what suited our office. Bradley Allard organised the delivery well. The delivery staff were great as well.

Stuart - Milton

All good - easy to deal with

Mark - Albion

Thanks to sales team, excellent product knowledge and pragmatic advice.

Deidre - Gunnedah

Great company to deal with and very prompt delivery

Maria - Chermside

Just a quick note to say thank you for the great customer service from all the teams that touched my order. You set the right expectations and I'm very happy today to have received my desk. Can't wait to set myself up tonight ready for tomorrow. Thanks again to the whole team.

Syed - Lidcombe

Michael Farmakis is a great asset to your company, he provided me with excellent customer service and was extremely helpful with deciding what furniture to buy for my office, he was very friendly, excellent communication, great to deal with empire furniture.

Ines - Greystanes

Thank you for making time answering questions about what best to get for what I needed.

Michelle - Canley Vale

Excellent Sales Rep - Daniel

Kay - North Lakes

Keep up the good work

David - Kedron

Good solid office chair at good price

Tony - Algester

Tom Doros was very helpful with creative ideas & always approached our office fitout with great energy & enthusiasm. Thank you!

Aaron - Kellyville

Staff I spoke with were based onsite at showroom, not a call centre. The warehouse guy was great helping me load the car. Positive experience all round πŸ‘πŸΌ

Lynley - Mudjimba

Well priced quality product and great service

Bec - Parkwood

super speedy and very friendly service

Marge - Narrandera

Great help on the telephone as well from your staff

Tracey - Sumner

Whole experience was easy and friendly

Janelle - Lisarow

The new office furniture looks fabulous. Flavio was an enormous help with our selections and the install done by Samer was flawless. He is a flat pack whizz. All involved were very courteous and respectful and we thank them.

Harold - Alexandra Hills

Everything was delivered on time, at a good price and the delivery people were obliging and courteous

Mervet - Townsville

staff always friendly and knowledgeable.

Phillip - Everton Hills

Great to deal with

Jared - Mooloolaba

James Newton was fantastic to work with, his communication was fantastic, and he def knew his stuff. I'm very happy with the products he recommended, give him a raise! ++++

Susan - Koongal

Ease of delivery was biggest factor. Office Works delivery was more hassle. My husband is dying so I'm looking for anything that makes my day to day life easier at the moment. Arranging delivery via Officeworks was too hard.

Brian - Allawah

Price is very favourable in comparison wth major opposition

Basana - Garbutt

I can't remember the sales rep's name but she was fantastic. We looked and she talked us through the quality of the office chairs and the long term results. Although our chairs were at a high price; it was a very reasonable price considering the long term health benefits and we were very happy with choosing the office chairs.

Andrew - Randwick

Easy to use. Good product & good price

Ronda - Rochedale

Highly recommended. I purchased the Spot-On Mobile Sit-to-Stand Desk and couldn't be happier. Perfect for working at home. Added bonus that it can easily be moved to another room or for a change of outlook.

Liesl - Banyo

Excellent sales team as well as admin team. Install prompt and efficient.

Trish - West Perth

Great customer service. Quick and efficient. Thanks

Ann - Boondall

James at Virginia was most pleasant and helpful to deal with.

Tim - Yeppoon

I was very impressed with the young man who assisted us, along with all your staff in Rockhampton. Mr Drew was very knowledgeable and had no difficulty in assembling our furnishings. Its as if he has built things before. Thank you

Jessie - Coopers Plains

we are difficult customer and we are very impress with your services, you have accommodated us, even when we have inconvenienced you :)

Amy - Eagle Vale

Flavio was lovely to deal with!

Mark - Boondall

Very happy with the service that I received from the time of placing the order to the time that I picked up my 2 computer desks, thank you.

Jacqui - Robina

The staff member (Arianne Smith) was very helpful, friendly and knowledgeable about the Ergohuman chair that I was comparing to another chair from another store. She ran me through all of the features of the chair & when she told me it was on sale it was a done deal. The discount provided meant I could also purchase a foot rest (recommended by Arianne) and a chair mat for under the price of the other chair I was going to buy. Now I am fully set up and happy as a pig in mud. Thanks Arianne.

Andrew - Paddington

The staff were great: very helpful and pleasant to deal with. It looks like they love their jobs which makes for a great customer experience.

Chris - Sunnybank Hills

Reannon Phillips' customer service and knowledge of products was excellent.

Sheryl - Brisbane

Excellent sales and service from the Townsville Branch

Peter - Penrith

The Customer Service was Great, very Helpful. This will be our First Choice before we shop elsewhere.

Leesa - Bankstown

Great communication about when products would be ready (and remained accurate).

Michael - Springwood

Thanks for having the factory second section. I was able to buy a high quality chair at a great price

Kate - Ashmore

Prompt lovely service

Mary - Hope Island

The delivery team were fast and efficient and very friendly

Ash - North Lakes

Great experience despite the store being really busy

Lorraine - Logan Central

Delivery drivers were pleasant and proficient.

Cameron - Seven Hills

Hi Phillip, your delivery gentlemen this morning were professional, friendly, and did a quality job. Please extend my thanks to them - they make buying new office furniture a pleasure." Extra Notes:- Very happy client, have already responded with a thanks for the kind words.

Shontelle - South Brisbane

Eddie Alvarenga was fantastic to deal with, from the moment we walked into the store he was so helpful and his communication/updates all the way through to the delivery of our chairs we appreciated.

Janette - Garbutt

Brett and Deanne are the BEST! I’ll always buy my clinic furniture from them : )

Tone - Toowong

Thank you for assisting my team with delivery and installation, you guys are amazing!!!

Iain - Townsville

Great pre-work and customer service by Brett, Doug and the 2 young lads that completed the office furniture fit-out. Thanks team, appreciate your efforts : )

Mal - Bokarina

The delivery and installation service provided by Craig was first class. Really appreciate the care he took in our new townhouse, carrying the cartons upstairs. He treated our home as if it was his own. Installation was quick and efficient and he took away the packaging materials. Like your work Craig.

Chris - Randwick

Friendly service. Thank you.

Michael - Helensvale

Great response time on emails and helpful service. Quality items!!

Jennifer - Zillmere

Thank you Emma for your great service, product knowledge and for great communication from ordering to delivery.

Aydn - Garbutt

I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again.

Andrew - Mount Cotton

I greatly appreciate the in store service provided by Danielle Cabban, great product knowledge, very professional. Thank you.

Casey - Little Mountain

James from the Kawana store was very helpful and great communication

Kylie - Nathan

Staff were all very friendly and accomodating to our needs given we are all working from home etc

Dana - Burwood

Great all round service and product

Kenny - Acacia Ridge

Very happy with the service and communication form your staff. Thank you.

Colleen - Eagle Farm

The service both in store and post has been fantastic.

Kim - Mullumbimby

Great follow up from staff during the waiting process.

Yasmeen - Hoxton Park

Thank You tables and chairs look nice and ellegant. Everyone in school loves them.

Michelle - Berserker

Customer service was excellent, the staff know their products well.

Shayne - Sumner

Good all round service

Alina - Brisbane

Thank you Eddie for great service and many thanks to the installation team - great job

Mark - West End

Online the website was easy to use. In store the staff at Woolloongabba were helpful and friendly. Delivery guys were great and keep in good contact. All in all happy with the entire experience.

Wendy - Brendale

May not be the cheapest but definitely great service and install and worth it

Stephen - Caboolture

Best customer service ever, great staff.

Peter - Springfield

It was excellent!

Liz - Salisbury

Very pleased with customer service provided by Tom Doros. Also pleased to have expectations exceeded re manufacture time-frame.

John - Parramatta

The service and quality of products were very high

Greg - Hemmant

Thank you for prompt service

Sharlene - Mackay

Online ordering was easy

Janice - Carrara

Glad to support an Australian business that stocks Australian made items.

Eve - Yatala

Fast efficient service over the phone to order what we needed. Order was ready to be picked up straight away.

Sally - Forestdale

Salesperson was very helpful and knowledgeable. Chair is comfortable and working out well for intended purpose.

Ryan - Enoggera

The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service!

Tamika - Australia Fair

Always friendly and helpful!

Jodie - Mackay MC

Quick service Very professional

Dawn - Caboolture

Just want to say that we couldn’t be happier with the in-store service. The guys who delivered our furniture were polite & on time. Thanks Empire, will definitely recommend your company.

Liana - Chermside

Thankyou to Lauren and the team for helping us progress our order before end of financial year :)

Tom - Kenmore Hills

The team were very helpful from sales to delivery.

Geoff - Darling Point

Outstanding service from Flavio and we’re delighted with your wonderful office chair, so much so we just purchased a second one from you

Adele - Eagle Farm

service was brilliant.

Milton - Bowen Hills

Delivery persons were professional in providing the services

Kym - Coopers Plains

Just wanted to thank you for your assistance with my order. The guys delivered, assembled and placed everything this morning and it is great. I also wanted to let you know that the delivery guys were amazing, they were very polite and respectful and also very efficient. Was a pleasure having them in my home.

Olufemi - Newstead

Prompt service, provided constant feedback.

Chantal - Camp Hill

Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend.

Sylvia - Kurumba

Most helpful staff even getting me a quote to deliver 900kms to my home. When the chair I wanted was not available for another 6wks an alternative was suggested which I am more than happy with. Pat on the back to Deanne of Townsville branch.

Glenn - Townsville

very professional and made our job easier to ensure the product we bought was going to fit

Michelle - Sydney

Justine has been a pleasure to deal with, she has been so helpful and nothing was too much trouble. We are very happy with the product we bought and it blends in perfectly with our existing furnishings.

Michael - Goodna


Yvonne - Annandale

Happy with quickness of order and promptness and politeness of delivery men

Shaun - Wynnum

Part of my order wasn't ready. Phil, the sales person kindly split the order at no cost to get my home office up and running as fast as possible. This was very much appreciated. The delivery guys who delivered the first part of the order were exceptional. I'll be sure to let everyone I know how good Empire is.

Virginia - Ipswich

Very prompt service and knowledgeable staff

Margaret - Parramatta

Thank you for your prompt service and delivery. I recommended you to a colleague who has now purchased from you.

Donna & John - Helensvale

Great service, like to try and support our local suppliers and thank you. Your chap in the Back Dock Delivery is excellent.

Kym - Tamborine Mountain

From ordering with Kirk to the delivery - Professional Friendly and Efficient. Great Team.

Di - CQ Mail Centre

Empire Rockhampton great service and assistance

Danielle - Marrickville

We have only had great service and furniture so far and we already have placed another order - this being our third now.

Natalie - Wavell Heights

Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS

Sherryl - Boondall

Delivery guys were fantastic! Prompt, thorough and very pleasant.

Leanne - Annerley

Dealing with Emma and all the staff at Empire was a great experience. The order was simple and straightforward, the customer service was exemplary and the delivery and unpacking of the chairs for the library was quick and efficient. Thank you, Empire!

Ian - Coorparoo

Great delivery and especially the setting up in my office

Megan - Redcliffe

Lauren was amazing and very informative and made picking the right chair easy.

Peter - Birtinya

All of the team at the Sunshine Coast store are excellent

Josh - Kingston

Shelley and the team were a pleasure to work with and made the whole process of selecting and purchasing the right furniture for our setting super easy!

Natalie - Caboolture

Great customer service, very professional throughout the whole journey

Ian - Breakfast Point

1st rate service, very obliging, fast and efficient. A very positive shopping experience. Thanks Justine.

Julie - Fortitude Valley

Overall, we are so happy with the Empire process from design to installation. It couldn’t have been easier and the result has been fantastic.

Dr.Lynne - Ballina

Very helpful and knowledgable when choosing office furniture

Kim - Buranda

We have bought from Empire before and have been happy with the service. This time we dealt with Emma and found her very approachable and professional.

Helen - Idalia

Very happy all around, great customer service, thanks

Sharon - Highvale

I was contacted as soon my item arrived and was also contacted when it had to come from the warehouse. Impressed with service

Ben - Highgate Hill

Great customer service and a good quality product. Thank you!

Kay - Keperra

Really appreciate helpful office staff and the gentlemen who offered very friendly and efficient service installing my new furniture.

Daniel - Brisbane

Great work keep it up Big thank you to Jo-Anne quick response and great service

Kevin - Carindale

We were impressed by the great range of furniture and the service provided by Tom D.

Ross - Menzies

Staff were very helpful and knew exactly what I wanted. Also they got it out on transport that same day at late notice.

Roseanne - Spring Farm

Making this working from home much more comfortable. Thank you!

Daniel - Norman Park

Lovely team working in difficult times. The assistance in getting two new office chairs was great.

Sherelle - Townsville

Great service as always. Thank you :)

Elizabeth - Slacks Creek

Just like to say that I find David very helpful, friendly and gives good service. Offering after product care i find very convenient

John - Middle Park

A great range to choose from!

Greg - Glebe

I have recommended Empire to a couple of people who are now working from home. We were very happy with the chair and service.

Samuel - Carseldine

Great service from start to finish, and an excellent product too.

Brett - Palm Beach

Would like to thank Phil whom I bought a desk and chair off for home. He was really helpful and accommodating. Made everything a breeze for me.

Wendy - Balmain

I just wanted to convey my thanks to Lyn from your Lidcombe store. I needed to set up my kids to learn from home for however long and Lyn was so helpful in picking out the right furniture to turn our study into a classroom. So far so good !

Richard - Stones Corner

Just a quick note to say how impressed i have been with Empire with your fitout. The quality of work is excellent so far and the installers are a very helpful polite bunch of lads, our guys on site are very happy with them.

Amie - Varsity Lakes

Kirk Fanning is always great to deal with. Super helpful and prompt with any questions that I have.

Chris - Eagle Farm

The Customer Service from Claire at Rocklea was second to none.

John - Parkridge

The sales people were brilliant and the same goes for the delivery people, happy, friendly and couldn't do enough for you, I would highly recommend Empire to anyone.

Graham - Strathfield

Good range, show room located centrally, easy portal to order from.

Daryl - Brisbane

Tom represents himself and Empire so well. So impressed with his service and the time he invested in a small customer. Thanks Tom. Thanks to the install team who were super professional and just in with the task of delivering and assembling.

Glenda - Pimpama

I ordered online and made a mistake. Kirk has been great in trying to help us get the correct furniture asap.

Jodie - Townsville

Doug and Deanne in Townsville made the process of buying from out of town so easy. Delivery was quick and I'm loving my new desk.

Debbie - Currajong

Service was excellent as was the speed of delivery

Chris - Yatala

Delivery and assembly was quick and efficient

Colin - Benowa

The whole exercise was professional ...what they said would happen, did happen

Peta - Cannon Hill

Chris Hudynski provided outstanding customer support and assistance.

Kevin - Ashmore

Kirk was professional and a pleasure to deal with. I’ll be back.

David - Liverpool

This is a nice shift in the time period of delivery compared to past school suppliers who take months to deliver. It is good you are now on schools contract and making an effort with excellent customer service and prompt delivery. I am impressed.

Ed - Main Beach

Rachel Mills rocks. Best customer service ever :)

Lani - Caloundra West

Adam- A great job putting together something a little different for my office, and quickly! Clay- Always so quick and lovely to deal with!

Trent - Lindfield

Excellent service and speed of delivery. Thank you.

Liz - Southport

Everything was very easy, from getting the quote and measurements to the installation. Kirk and the two guys installing were fabulous. Thank you so much.

Jeannette - Currumbin

Fantastic service, easy to deal with. 10 out of 10

Tom - Caboolture

Great Staff, friendly and Helpfull... Many thanks guys. Appreciate the efforts that you made.

Kevin - Fortitude Valley

You met our expectations - again.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Kimberley - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Jill - Pinkenba

Lauren was fantastic. The boys who delivered were great. Thank you !!!

Amanda - Townsville

Very quick service, delivery was within an hour of sending thorugh purchase order.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Shane - Norman Park

Great products serviced by thoroughly excellent staff.

Debbie - Lidcombe

Justine was so helpful in sourcing what we were after - & it was not even a large order

Dorina - Murarrie

Great service, thanks to Phillip Pappas and his team

Elizabeth - Brisbane

Great communication and top customer service

Kim - Moorooka

Friendly helpful staff, from sales to dispatch and the loading area. These days, so refreshing to experience.

Karen - Bundall

Always great service and very competitive pricing

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton

Peter - Underwood

Items exactly as ordered, I assembled, no issues with bits missing or items not lining up. All good.

Ann-Marie - Narangba

Every step of the process was met with such high standard of customer service. thanks

Eileen - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire

Michelle - Southport

We will use Empoire across our organisation in future.

Shannon - Sunshine Coast

Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.

Jessica - Chatswood

Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!

Amelia - Maroochydore

Karen and Eric from Kawana are the best thank you.

John - Abbotsbury

Very happy with my new home office!

Kim - Bankstown

I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!

Greg - Alexandria

Well done.

Kevin - St Clair

The staff are great particularly Bradley and the service was excellent. Thank you.

Mark - Broadbeach

Rachel remembers us and is very helpful, makes it easy for us.

Lina - Castle Hill

Daniel Lee did a GREAT job.

Gregory - Griffin

Very happy with initial advice and indicative quote and handled very professionally.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.

Tarni - Woolloongabba

Always great customer service.

Paula - Coopers Plains

We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.

Sam - Sunnybank

Great from start to end. All staff were friendly and efficient.

Connie - Cungulla

I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.

Kelly - Kenmore

Amazing service from the showroom right through to delivery and installation. Couldn't be happier.

Michael - Beecroft

Knowledgeable and helpful staff; good range of quality chairs.

John - Gracemere

Great service and delivery.

Romy - Dural

With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected.  Thank you and i am really happy with the quality of the items too.

Bron - Berserker

Christine and Maeve are great provide Excellent service and are very Prompt every time.

Debbie - Wavell Heights

I was very impressed with the assembly staff and assistance with the overall job. 

Neil - Rothwell

Very good product and pricing.

James - Crestmead

Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.

Rob - Amberley

The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!

Wendy - Sydney

Thanks for our new desk! We love it.

Blaire - Toowoomba

Amazing customer service from Brent McFadden, thank you.

Mary - Forrest Beach

Excellent service, efficient and pleasant.

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

Megan - Acherfield

David MacAulay from Empire at Rocklea has been very helpful.

Sean - North Ipswich

From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.

Tiarnie - Herston

Good service good price.

Tracey - Salisbury

Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.

Julie - South Port

I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.

Robyn - Chelmer

Emma was very helpful.

Charlotte - South Port

Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.

Jeanette - Lytton

Excellent client service by all.

Karen - Townsville

Desks looks great, and the team were very professional.

David - Parramatta

Great price and great service (including aftersales service).

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

John - Runcorn

Phillip Pappas was a pleasure to work with.

Adam - Brisbane City East

The sales team, Anthony snd Emna were very helpful. Excellent customer service.

Todd - Edgeworth

Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.

Jacquelyn - Coomera

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Aaron - Oxley

Desks looks great, and the team were very professional.

Steven - Brisbane

A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.

Sharon - Banyo

Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.

Suzanne - Brisbane

Always a really easy process and great customer service.

Carl - Caloundra

Will buy from Empire again.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Trevor - Burleigh Heads

We are very happy with the prompt service and quality of the items purchased.

Carolyn - Narangba

Good price / discounts offered.

Kerry - Southport

Great service and delivery.

Brad - Brisbane

Great Staff. Always friendly and happy with great knowledge.

Tina - Hamilton

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Kath - Paddington

James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.

Phil - Brisbane

Very happy with the instore service.

Cassandra - Berwick

Brent has been very helpful, and accommodated all the changes along the way.

Julia - Sydney

Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Michelle - Curl Curl

Very happy with the final product, very solid and great finish.

Paul - Upper Mount Gravatt

You need another rating higher than Excellent!

Stewart - Logan

Delivery drivers were very helpful, friendly, and hard working.

Michelle - Woolloongabba

The service I received from Emma was always professional, patient and very accommodating.

Lisa - Kelvin Grove

Excellent customer service on every level.

Deborah - Rockhampton

Absolutely love dealing with the team in Rockhampton.

Lisa - Kelvin Grove

Extremely happy with both guys. They were really nice and a great representation of the company.

Briana - Brisbane

Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.

Karole - Chapel Hills

Extremely helpful. The guys did a fantastic job in the small space they had.

Tony - Southport

Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.

Phoebe - Brisbane

Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.

Heather - Aspley

Excellent service at every point. Every team member was helpful, communication was excellent.

Charlotte - Ball Bay

The staff were very helpful and made it easy to make decisions.

Rohan - St Lucia

Great job, full service and timely, can`t thank you sales and service/delivery staff enough.

Wendy - Acacia Ridge

Great customer service from Brent, he always made himself available and provided lots of different examples. The rest of the team was so professional and made the whole process very easy. Well done.

Tammy - Gulargambone

Great service via email and phone, kept me updated with the status of our order. Highly recommend.

John - Coomera

Thank you for the professional, helpful and friendly service. Products are good quality and good value.

Jonathon - Redcliffe

Excellent sales staff. Knowledgeable on product and very helpful. Great client skills.

Paul - Wulguru

Staff were excellent, very helpful, knowledgeable and efficient.

Jacob - Palmview

Michael was absolutely awesome. Super patient while selling me the desk and let me make the right decision on the purchase, going to so far as to find examples of sizing so that I could see what I was buying before hand. He worked well with his team to get me a great price then was very accommodating working me into his busy schedule to come out and install the desk for me. The build/installation was fast, efficient, and with upmost respect given to the brand new build that it was going into. Michael came extremely prepared to perform the installation and even helped re-arrange some of my office furniture which was an awesome help. I was blown away that the furniture was build on a thick underlay prior to being stood up, so that no hard surfaces came in contact with the new flooring. Based solely on my experience with Michael, it would be difficult not to rave about my experience with Empire whenever a friend looks at a similar purchase.

Donna - Shailer Park

Delivery guys cleaned the unit before departing was impressive

Rosemary - Fortitude Valley

The gentlemen that delivered and unpacked my chairs were great. Friendly, helpful and they completely unpacked and restacked my 30 chairs and took all the rubbish away with them. They were very professional and did a wonderful job.

Heidi - Eight Mile Plains

Friendly and prompt service from sales and installation staff.

Ron - Georges Hall

My wife and I enjoyed the experience of buying the chair and now a very happy with the product

John - Chinderah

what you do works so why change - well done thanks

Jacinta - Virginia

I wanted to let you know how impressed we were with your team that delivered and installed our desks today. So friendly and helpful. They worked hard and efficiently to get the job done. I think it did take longer than expected and that was most likely due to the extra service they provided by helping to rearrange the desks for us to suit our needs. All with a smile. Please pass on our thanks to them on behalf of the People & Culture team at Wesley Mission Queensland.

Lisa - Everton Park

Very impressed with the quality, delivery and installation - staff were amazing thank you!

Lori - Alice River

The staff were very helpful and courteous

Toni - Brisbane

Fantastic service from Alisha, she made the entire experience stress free. She was extremely responsive to any query I had. What a lovely person to deal with after everything else we have had to do in this process- a breath of fresh air, thank you x

Brett - Lane Cove

Daniel was super responsive and proactive in comms. Great to deal with.

Perry - Mermaid Beach

Staff were really friendly, engaging and accommodating

Greg - Glen Alpine

Daniel and Brad Allard provided great advice and service

Brendan - Oxley

David is very easy to deal with, and very efficient.

Kanagaraj - Homebush

Great customer service and great product. Very much interested in buying more stuff from Empire.

Michael - Red Hill

Mirian and Jo were awesome to deal with.

Brandon - Garbutt

Sales staff were super helpful with choosing the right chair

John - Carseldine

Great products and helpful service from in-store staff over three visits. On delivery the delivery men were polite, skilled and quick. Five Stars all the way!!

Charlie - Mansfield

Sarah was very helpful and even followed up to ensure I had received my order.

Cynthia - Aitkenvale

Brett and the team in Townsville were absolutely fantastic - they kept us informed about our order and the customer service we received was exceptional. Would be happy to recommend Brett and the team from Empire Office Furniture Townsville.

Angela - Jindalee

Thank you to Claire - she went out of her way to assist with our staffroom refit. An absolute pleasure to deal with.

Phil - Palm Beach

We are returning customers, and were impressed with the service and range we were offered. The sales person we dealt with was helpful and responsive. We'll buy from Empire again!

Mark - St Helens Park

Very good service. Good communication all the way through. Thank you.

Bill - Paradise Point

Staff really helpful at both design and delivery level. thank you

Roger - Bluewater

As always - very good experience shopping at Empire Townsville - would not think of going anywhere else for our business needs. Great staff - friendly and very professional.

John - Chiswick

Great big thank you to Flavio

Robert - Calare

It was great working with the sales and delivery team. Polite, efficient and able to help. Made buying an easy experience.

John - Buddina

Staff,especially James, were knowledgeable,patient and courteous

Catherine - Berridale

A big thank you to Justine Murray, lovely to deal with.

David - Calamvale

Staff (David) were very professional and suggested some alternatives that proved to be more cost-effective and better suited to my needs.

Catherine - Brendale

Very Lovely. Thanks so much everyone.

Col - Milton

Excellent communication during the whole purchasing/supply/installation process and also the quality of the products

Edward - Wilston

Service at the showroom was excellent - Thanks Chris. The product was just what I was looking for, and great value for money. The two guys that delivered and installed my office furniture also provided a quick and efficient service. Thank you.

Jeremy - Mount St John

Order was to big to pick up, Staff Delivered it FOC. VERY HAPPY. Thank you for amazing service.

Andrew - Southport

The delivery and install guys where ourstanding

Judith - Nundah

I have always had good service from the Virginia store. The young man who served me yesterday was efficient, polite and very helpful.

David - Croydon

The survey only allows one response per question. I’d like to add great range of quality products at competitive prices. Also the sales people at Lidcombe are great! Very helpful and willing to organise orders.

Janine - Bundall

The installation and delivery guys were fantastic calm, patient and efficient

Gail - Slacks Creek

Everyone came across very efficient and kept me up to date with my order.

Joy - Jamboree Heights

There was a delay in delivery of my chair but staff kept me up to date with details. It was appreciated.

Sally - Wacol

The 2 men that came and set everything up were great. Very polite, professional, helpful and removed all of the rubbish.

Pam - Maroochydore

Has been a great experience from the sale through to delivery.

Rick - Central QLD

Found the Staff to be helpful, nothing was a problem.

Helen - Mackay

The quality of the items purchased is worth the money, the delivery people were very courteous. Thank you.

Lauchlan - Caloundra

The customer service provided from Sarah was exceptional, prompt and professional.

Alma G - Blacktown

Good customer service & product knowledge of Michael Farmakis. He's very accommodating and responds to emails & inquiries promptly.

Dianne - Surfers Paradise

Great service from Tye and staff at Empire Southport. Very helpful and polite the men that installed the desk were very nice and did a good job very happy with the desk and service.

Owen - Mackay

The installation men were EXCELLENT. Very friendly and a great efficient and professional service. They even cleaned up after themselves. They are a credit to your business.

Susan - Cairns

The chairs arrived very fast and everyone loves them thank you

Michael - Castle Hill

Great service from Michael despite goods having a faulty manufacturing defect. Michael had the goods replaced with an even cheaper alternative. I am very happy with his customer service ethic.

Matthew - Croydon

My chair was defective and the National Sales Manager came out the next day and fixed it. That is terrific service for a relatively small purchase. Thankyou.

Donna - Rockhampton

I usually deal directly with Chris Webb as I find her very helpful, she provides quick efficient quotes and service and she gives me appropriate options. Great service

Peter - Southport

Just excellent service and products as always.....consistency is a good thing in business

Matthew - Morningside

The team did a terrific job yesterday. It has been a pleasure to deal with Empire furniture. I will recommend you guys for the other operations that we set up

John - Highvale

The chaps that put my furniture together were faultless. Really friendly, listened to my questions, efficient in their work, careful with the surroundings, professional and TIDY!! I have had other deliveries where the people were unfriendly and messy. This duo are great advert for your organisation and provide a great customer experience.

Matt - Wacol

Hi Tom We have finally completed the furniture installation at Wacol last week after almost 2 months of planning and scheduling. I would like to thank both yourself and the Empire build crew for your excellent advice, especially of furniture models and delivery of items for this project. Your advice and feedback on selections and availability of stock was wonderful and helped deliver a project that that had several obstacles due to room size restrictions, time scheduling and furniture/staff availability.

Neil - Coomera

Excellent service Sandra was extremely helpful and delivery was very quick thanks

Peter - Pacific Paradise

The service was excellent . No pressure. The availablity of custome built item. The delivery time ahead of schedule. The professional delivery and assembly with packing removed. An Australian company. All well done.

Linda - Yeerongpilly

Another great experience with Empire Furniture, great communication and a friendly and helpful delivery team - thank you

Robert - Morayfield

The service both in the showroom and delivery was friendly and helpful. We are delighted and would recommend you to our friends.

Roslyn - Earlwood

Michael f has been a wonderful help with pricing, Enquiries about furniture and delivery range periods. He calls back promptly and replies to emails promptly . Coming to the sales room at lidcombe is also very helpful is making decisions and looking for new ideas

Tracy - Aurukun

Prompt to reply and assist with Purchase requirements. Nothing was too much trouble and accommodated our needs

Shana - Garbutt

Awesome company, amazing prices and gorgeous office furniture. Brett from the Townsville store is very helpful and amazing to correspond with

Nikki - Mount Warren Park

Overall a very great experience! Thank you

Trudi - Mackay

Very happy with the service and with Chris, looking forward to buying more in the near future.

Jim - Manly

Reannon was amazing - your rear dock crew were same - well done

David - Bulimba

Tom and also Linda and Ariana were lovely to deal with. They made our purchases really easy. Great staff you have. Tom took extra special time to show us different things.

Cora - Maroochydore

Adam Taylor from the outset has been a diamond. Adam has helped with advice and experience to ensure that the suggestions I was making for our fit out were suitable, his expertise in recommending alternatives was invaluable. I could'nt have got this project over the line without him.

Robert - Kogarah

Customer service was excellent- staff kept me fully informed of availability and delivery

Shane - North Ward

The team at Empire Townsville are great to deal with every time. Always able to help.

Rina - Springfield

Goods were delivered as ordered on time. Installers came during an all staff meeting and worked with us to keep noise to a minimum - THANK YOU Fantastic to have a supplier who doesn't over promise and under deliver, which appears to be the norm.

Sue - Redland Bay

David’s service was great and he quoted exactly what I asked for.

George - Carindale

Excellent service from Patrick at Woolloongabba store.

Jan - Chatswood

Michael is terrific, we love dealing with him and having a catch up when we see him.

Robert - Greenslopes

Brent always looks after me very well. He is the reason I continue to shop with Empire

Gary - Bromelton

Sales staff are always friendly and helpful. They go above and beyond to make sure you get what is needed. Price is good value. Stock is promptly available. Would recommend to anyone wanting value for money without any sacrifice in service.

Petrina - Burpengary

Maraea was fantastic to deal with, came out to school to measure up and gave us ideas. Prompt delivery and installation. thank you :)

Barry - Currajong

The staff were amazing very friendly and helpful.

Amanda & Ian - Kirwan

Brett the salesperson was exceptional very accommodating and cheerful his advice at the store and the office measure up was greatly appreciated.

Neil - North Maclean

Great sales person and despatch person.

Peter - Glebe

I appreciated the 2 delivery gentlemen who had a respectful sense of humor, were polite and nothing seemed to be a problem for them (definitely great ambassadors for your company). Thank you

Corbin - Mt Louisa

service was amazing and simple I called with a question was offered to come in and have a look at the product and was shown a few other options in different sizes was also shown around show room which i enjoyed and set up a future purchase

Karen - Fairfield

Chris was extremely cheery and helpful. Great service thanks Chris.

Rob - New Farm

Tom was brilliant to deal with - friendly, fast & efficient!

Carol - Many West

Emma made the ordering easy, she was prompt in her replies and focussed on getting everything right for us. The result is brilliant.

Niloo - Charters Towers

Staff at Townsville are amazing sales and delivery both are fantastic, helpful and professional.

Fiona - Ipswich

Brent is always prompt with contact and provides great service

Megan - Airds

Daniel was incredibly helpful--did a visit to my worksite and helped me organise, select my furniture. I am very happy with it all. Thank you to Empire and Daniel

Anita - Springfield Lakes

Delivery arrangements were greatly appreciated.

John - Beverly Hills

Empire are easy to do business with. Quality product and quick service.

Judith - Dutton Park

Overall I was very Happy with my FIling cabinets the helpful gentleman who helped me and the Delivery was Excellent in Fact I’m coming back next week to hopefully buy a hutch for my Desk πŸ€—

Paul - Ormeau

Top service, from Rachael and install guys, good job

Peter - Limpinwood

A pleasant, pressure free sale. I wouldn't know where to begin to find any faults with this transaction. The pickup area is a bit poky and confusing but that's not a staff problem.

Heath - GCMC

I would like to give special thanks to Rachel Mills from the Gold Coast showroom for her help and assistance throughout the project. She engaged directly with our designer and genuinely took a personal interest in achieving the result we wanted, so she is to be commended. We would not have enjoyed such a positive end result without her involvement.

Melanie - Mooloolaba State School

just a little bit of feedback on your delivery drivers - the last few times they've been here, they've been fantastic! They are so obliging and more than happy to deliver all the furniture directly to the classrooms (up stairwells etc) for us which is awesome!! It is very much appreciated when we get nice, happy people willing to do their jobs with a smile on their face - not always the way unfortunately!

Lisa - Coolangatta

The product is better than I anticipated and the delivery service was 10/10 - highly recommend Empire Office Furniture

Tania - Enoggera

Arianne and her colleague (who organised the chair) were both knowledgeable and helpful. They made the process easy for me. The installation men were both excellent and helpful. I really found the teams to be excellent.

Robyn - Nambour


Julie - City East

thanks team to the quick response from my initial enquiry through to the delivery of our orders.

Graham - Meadowbrook

Very polite & efficient staff to deal with:-)

Belinda - Wahroonga

Thank you, very happy

Rita - Westcourt

Friendly helpful staff.

Georgie - East Ballina

Thank you to the staff I contacted. Very friendly, efficient service. Made my purchasing experience easy and enjoyable. Georgie

Kate - Birtinya

Great service and an extremely easy process to order our required stock. We will be more than happy to purchase from our local Empire again.

Scott - Manly West

Got stuffed around by officeworks, wish I had come to empire 1st.

Jasmine - Yeppoon

Keep up the great work.

Karyn - Parkridge

competitive price and good sales support

Sue - Taigum

Excellent service and good price

Geebung Special School - Brisbane

Many thanks for organising the above furniture order. The classroom looks fabulous and all the different colours work really well in the room. Can I also make mention that your delivery driver and helper were so pleasant and accommodating. It was a very welcome change to have such pleasant men delivering to the school.

Julie - Spring Hill

All staff I spoke to were very courteous and professional

Nat - Wavell Heights

Fabulous, The furniture install went well yesterday. You have a fantastic group of installers, they are a pleasure to deal with every time. Great sense of humour and very accommodating, nothing is too much of a bother. I really appreciate the entire Virginia team, you are wonderful to deal with.

Jan - Garbutt

Staff were very friendly and helpful.

Rikki-Lee - Regents Park

quick pick up, great products

Morgan - West End

Great Service! Good communication, and prompt responses.

Elaine - Parkinson

Delivery drivers, friendly, helpful and on time - good people skills

Tanya - Virginia

I received very attentive service and was provided with a thorough solution for our business requirements. The staff were great and a pleasure doing business.

Chris - Mackay

Install guys were great

Penelope - Sydney

Great service

Peter - South Brisbane

great service as usual

Angela - Arana Hills

Great service all round.

Tammy - Mount Isa

Your employee Alisha was wonderful - nothing too hard for her. She even onsold other items without realising. She always get back to you and follows up within a reasonable time frame.

Justin - Sippy Downs

James was great, helped me try some chairs, and explained the operation of each.

Martin - Brisbane

very helpful staff, when one store was closed over xmas another store made contact and got the sale through promptly thank you for all your help, Shoaib at virginia

Steven - Moorooka

Help from Tim getting the metal back rest bar inserted appreciated (Rocklea)

Paul - Mount Louisa

Very easy online ordering and pickup service. Thankyou.

Lauren - Sherwood

The whole process was fantastic, from sales to organising delivery to the delivery and installation themselves. Price was good as well.

Katie - Balmain

Justine gave us great customer service again.

Simon - South Brisbane

I'd like to thank Phillip Pappas from the Woolloongabba store for the excellent advice and service.

Sue - Carbrook

Service and communication was excellent. Two Very polite and helpful young men to assembly and install thankyou

Samantha - North Lakes

A great experience. Would recommend Empire to all my colleagues, family and friends.

Damian - Balmoral

Excellent sales person. Friendly. Efficient.

Elly - Inala

Always a pleasure to deal with.

David - Calamvale

Sales team were great - very good communication. Collection at Rocklea was easy.

Robert - Greenslopes

I like purchasing from Empire - good people and good advice. Brent is a fabulous resource for problem solving in an economical manner

Bruce - Tarragindi

Exceptional service and friendly experience. David was a great help and the repair was both quicker and cheaper than what I expected.

Vicki - Sydney

Excellent customer service and products. Highly recommend.

Karen - Cairns

customer service is excellent

Robert - Yatala

It was a pleasure dealing with Lesley

Veronica - Oran Park

Fantastic sales team extremely professional even hand delivered products and brochures from branch manager which was fantastic customer service. Gentlemen who delivered the tables was extremely helpful and friendly who took them to the location in school. Fantastic customer service all round and prompt delivery.

Cathie - The Range

Chris is always a pleasure to deal with

Samantha - Capalaba

I ordered on a Saturday. Your staff rang me later that morning to confirm my order and delivery information. I then received a couple of emails regarding delivery. Terrific customer service, will definitely buy from Empire again.

Andre - Ryde

Great communication

Melanie - Varsity Lakes

Very helpful, friendly team.

Phil - Graceville

Sarah Broadhurst was excellent at finding the right office chair for me. 10/10 :)

Kim - The Leap

Lovely service and they even put my item in the car for me. I will certainly shop there again.

Grant - Nambour

Very impressed with the service, thank you.

Mark - Marsden

Very happy with purchase and service. Some issues with supply were dealt with promptly.

Rob - The Range

The Empire Staff at Rocky are really good

Dave - Caboolture

Thank you so much for your help. Always a pleasure working with you

Ingrid - Buderim

Top notch service, extremely helpful staff, went out of their way to meet our specific criteria and needs. Would highly recommend.

Greg - West End

Monique was very helpful and polite. Fantastic customer service.

Sarah - Rockhampton

Always easy to deal with and have a great range to choose from.

Danielle - Southport

friendly service with a smile

Maria - Chermside

Your customer service from enquiry to installation was on point. The team turned around an extremely bad experience with Officeworks online to a completely opposite one with Empire. I have no hesitation recommending Empire to family and friends.

Ray - Chapel Hill

Very responsive to our queries and delivered as promised. Quality product at fair price.

Lisa - Beenleigh

Always prompt with enquiries and happy to help meet a deadline with alternative items that are similar to the requested item.

Jake - South Melbourne

Thanks to Adam and the install team - good work and kept us in touch for delivery

Allison - Rouse Hill

Very happy with communication and product

Nick - Lidcombe

I would just like to provide some positive feedback that I found one of your staff extremely helpful and friendly. I dealt with Michael Farmakis over the phone to make a purchase as I was having some difficulties with the online ordering system. Michael was very professional and helpful throughout the process, and would like to commend him for his excellent customer service. My dealings with Michael would certainly lead me to recommend Empire Furniture to colleagues and other business partners. Thanks and well done again Michael

Stefan - Milton

A big thank you to your sales and installation team. The whole process was easy. A competitive price and the furniture looks great. Highly recommend you guys!

Trish - Acacia Ridge

Always a pleasant experience :)

Jacqueline - Bowen Hills

Fantastic communication and service from all staff. Thank you.

Nicole - Narooma

The delivery and installation was very prompt, professional and curteous