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See what our customers are saying!

Don't just take our word. Read what our customers say about us!

Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.

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Joanne - Carindale

Thanks Chris for your excellent customer service!

Ann - Rockhampton

We loved the excellent customer service

Tania - Woolloongabba

Thank you for the service I have received. I am so so so so happy with my desk and chair. Thank you to you and your team. What a great day for me !!

Lea - Oonoonba

Excellent customer service

Ali - Gold Coast MC

All staff were extremely friendly and helpful including the delivery guys. Thanks so much.

Lisa - Macquarie Fields

Fabulous and prompt customer service from Daniel. Nothing was an issue at all. Excellent and thorough communication. The delivery and installation by the delivery team was seamless. They were friendly and professional.

John - Fernvale

I was impressed with the sales person and further impressed with notification that my order was available to pick up and directions how and where to go to collect the item. Very impressed with the service.

Angela - Sunnybank

Delivery drivers very friendly and helpful

Kathy - Rocklea

Brent McFadden is an excellent sales person

Rachel - Hope Island

Fabulous to deal with and we love our piece!

Robyn - Brisbane

Thankyou for your quick response to my request. Arianne delivered a quote which we were able to meet the next day with a purchase order. We also had no problem collecting our items.

Helen - Harristown

Thank you Claire. Appreciated the follow up and contact to and fro to get our order just right.

Rose - Caboolture

Delivery service was very good, fast and efficient with attention to detail.

Michael - Chevron Island

Lesley did an outstanding job given i had a few alterations at the last minute.

Kayla - Flinders View

Service was excellent. A lot of time was spent to ensure my individual needs were met.

Shae - Townsville

Just wanted to touch base to thankyou for all your help and continued communication while we were sorting our reception. We are really happy with the end product and service we have received - Thankyou

Michele - Kingswood

Great service and product. Thank you.

Karen - Kings Beach

The staff at the store were very helpful and responsive - great service

John - Arundel DC

Excellent product range & quality, friendly & efficient service

Toni - Townsville

The staff at Empire Townsville were so helpful, and went above and beyond to help us out. And they were VERY competitively priced - great value.

Karen - Berowra Heights

thanks for being so helpful, friendly and calling me about my items delivery

Cheryl - Wynnum West

Great service from Arianne in sales, and particular shout out to Geo (hope I have spelled his name correctly) who re-scheduled my delivery a couple of times to fit in with the removal of my old desk. He was very helpful and accommodating, so thank you Geo. Cheers, Cheryl

Leanne - Manly Vale

I found Daniel to be very helpful during the ordering process and he took the time to review our proposed floor plan and provide information to help with our selections. The delivery team called to advise re delivery and everything was installed as per the plan. The office was left clean and tidy. One item was not able to be delivered but we were advised in advance and delivery details for that item provided. I found Empire excellent to deal with. Thankyou!

Ann - Strathfield

Service was great was able to pickup product and have it ready for use within an hour. Very happy with their team.

Pip - Southport

Exceptional service from the Rachel and the team. Kept us informed about when to expect chair to arrive and arranged prompt delivery when it did. Highly recommend.

Andy - Bucasia

Great and friendly service

Kenny - Taigum

Great service and friendly staff

Loretta - Fairlight

you guys were great at contacting me quickly after my purchase and keeping my updated on the delivery date

Michael - Caboolture

Good range, service and price.

Sarah - Cornubia

Very helpful staff

Kathy - Springwood

Very prompt and helpful

Allan - Pimpama

Great service

Theresa - Richmond

I would like to say that Daniel Lee's professionalism and knowledge of the product was excellent and I thank him for making this process so easy.

Ruth - Pelican Waters

Staff exceptionally helpful. Great service with a friendly manner.

Vicki - Ashfield

Sales team are very professional

Shayne - Mackay

Rochelle was lovely - great service - already considering my next purchase

Rochelle - Acacia Ridge

yes, would buy again from this particular store as they where helpful

Debbie - Freshwater

Staff were very friendly and helpful

Peter - Southport

Great service as always

Rachel - Biggera Waters

Staff very friendly and easy to deal with

Vicki - Tinonee

Great service and very helpful.

Jodie - Brisbane Market

Very happy with the before delivery service to co-ordinate the delivery.

Jean-Francois - Mount Gravatt East

Very friendly sales team in a great joyful atmosphere. It was a pleasure to interact with staff. And the transaction part was seem less.

Dyon - Albany Creek

The team were super helpful in organising to fix my chair (bought there 8 yrs ago) - reasonable pricing and quick turn around. I'll be back for some more gear soon :)

Lucian - Coffs Harbour

you rock! amazing service!

Lisa - Kirwan

Thanks Alisha and the other nice man who helped. Very good service.

Amanda - Garbutt

The whole process was very easy and efficient

Vanessa - Burleigh Heads

Wonderful staff and service. Speedy delivery and very professional and friendly!!

Debra - Berserker

A big thanks to Miriam from Rocky please? Miriam made the outfit for our new office branch so less stressful and did all she could do to assist. I would rate Miriam's sales assistance as a 10. We have already been back twice to purchase from Empire Rockhampton and intend to purchase more items as our new recruited staff come on board.

Katie - Baulkham Hills

Great variety catering for all ages and sizes.

Rachelle - Sandgate

Very happy with the products we purchased.

Kirstin - Murrarie

I had already purchased an item and wanted to add another - Arianne handled this with no fuss. Delivery team were great - very friendly and helpful. The whole process was no issues. Great work.

Sharnie - Hervey Bay

Very helpful and friendly staff

Antonia - Telopea

Excellent quality with all the ergonomic certification and very comfortable.

Ron - Highland Park

Very pleased with the customer service and product

Alan - Mt Sheridan

Alisha was amazing to deal with, she updated throughout the whole process so I wasn't left in the dark.

Ermanno - Ipswich

Excellent service with a seamless delivery and installation process.

Joanne - West Burleigh

Excellent customer service, staff are so helpful.

Scott -Tingalpa

It was very helpful to be able to view the options in your showroom at the Gabba.

Anne - Virginia

Thanks Lauren. We really appreciate all your help with this. We are all happy with our chairs. Anne

Mitch - Clontarf

Easy and friendly over the phone purchase and pick up

Berni - Clayfield

Very happy with my purchases, thank you! Will buy more, I'm afraid :-)

Arun - Homebush West

Michael Farmakis was fantastic. He patiently showed different options and helped me choose what suited our office. Bradley Allard organised the delivery well. The delivery staff were great as well.

Stuart - Milton

All good - easy to deal with

Mark - Albion

Thanks to sales team, excellent product knowledge and pragmatic advice.

Deidre - Gunnedah

Great company to deal with and very prompt delivery

Maria - Chermside

Just a quick note to say thank you for the great customer service from all the teams that touched my order. You set the right expectations and I'm very happy today to have received my desk. Can't wait to set myself up tonight ready for tomorrow. Thanks again to the whole team.

Syed - Lidcombe

Michael Farmakis is a great asset to your company, he provided me with excellent customer service and was extremely helpful with deciding what furniture to buy for my office, he was very friendly, excellent communication, great to deal with empire furniture.

Ines - Greystanes

Thank you for making time answering questions about what best to get for what I needed.

Michelle - Canley Vale

Excellent Sales Rep - Daniel

Kay - North Lakes

Keep up the good work

David - Kedron

Good solid office chair at good price

Tony - Algester

Tom Doros was very helpful with creative ideas & always approached our office fitout with great energy & enthusiasm. Thank you!

Aaron - Kellyville

Staff I spoke with were based onsite at showroom, not a call centre. The warehouse guy was great helping me load the car. Positive experience all round πŸ‘πŸΌ

Lynley - Mudjimba

Well priced quality product and great service

Bec - Parkwood

super speedy and very friendly service

Marge - Narrandera

Great help on the telephone as well from your staff

Tracey - Sumner

Whole experience was easy and friendly

Janelle - Lisarow

The new office furniture looks fabulous. Flavio was an enormous help with our selections and the install done by Samer was flawless. He is a flat pack whizz. All involved were very courteous and respectful and we thank them.

Harold - Alexandra Hills

Everything was delivered on time, at a good price and the delivery people were obliging and courteous

Mervet - Townsville

staff always friendly and knowledgeable.

Phillip - Everton Hills

Great to deal with

Jared - Mooloolaba

James Newton was fantastic to work with, his communication was fantastic, and he def knew his stuff. I'm very happy with the products he recommended, give him a raise! ++++

Susan - Koongal

Ease of delivery was biggest factor. Office Works delivery was more hassle. My husband is dying so I'm looking for anything that makes my day to day life easier at the moment. Arranging delivery via Officeworks was too hard.

Brian - Allawah

Price is very favourable in comparison wth major opposition

Basana - Garbutt

I can't remember the sales rep's name but she was fantastic. We looked and she talked us through the quality of the office chairs and the long term results. Although our chairs were at a high price; it was a very reasonable price considering the long term health benefits and we were very happy with choosing the office chairs.

Andrew - Randwick

Easy to use. Good product & good price

Ronda - Rochedale

Highly recommended. I purchased the Spot-On Mobile Sit-to-Stand Desk and couldn't be happier. Perfect for working at home. Added bonus that it can easily be moved to another room or for a change of outlook.

Liesl - Banyo

Excellent sales team as well as admin team. Install prompt and efficient.

Trish - West Perth

Great customer service. Quick and efficient. Thanks

Ann - Boondall

James at Virginia was most pleasant and helpful to deal with.

Tim - Yeppoon

I was very impressed with the young man who assisted us, along with all your staff in Rockhampton. Mr Drew was very knowledgeable and had no difficulty in assembling our furnishings. Its as if he has built things before. Thank you

Jessie - Coopers Plains

we are difficult customer and we are very impress with your services, you have accommodated us, even when we have inconvenienced you :)

Amy - Eagle Vale

Flavio was lovely to deal with!

Mark - Boondall

Very happy with the service that I received from the time of placing the order to the time that I picked up my 2 computer desks, thank you.

Jacqui - Robina

The staff member (Arianne Smith) was very helpful, friendly and knowledgeable about the Ergohuman chair that I was comparing to another chair from another store. She ran me through all of the features of the chair & when she told me it was on sale it was a done deal. The discount provided meant I could also purchase a foot rest (recommended by Arianne) and a chair mat for under the price of the other chair I was going to buy. Now I am fully set up and happy as a pig in mud. Thanks Arianne.

Andrew - Paddington

The staff were great: very helpful and pleasant to deal with. It looks like they love their jobs which makes for a great customer experience.

Chris - Sunnybank Hills

Reannon Phillips' customer service and knowledge of products was excellent.

Sheryl - Brisbane

Excellent sales and service from the Townsville Branch

Peter - Penrith

The Customer Service was Great, very Helpful. This will be our First Choice before we shop elsewhere.

Leesa - Bankstown

Great communication about when products would be ready (and remained accurate).

Michael - Springwood

Thanks for having the factory second section. I was able to buy a high quality chair at a great price

Kate - Ashmore

Prompt lovely service

Mary - Hope Island

The delivery team were fast and efficient and very friendly

Ash - North Lakes

Great experience despite the store being really busy

Lorraine - Logan Central

Delivery drivers were pleasant and proficient.

Cameron - Seven Hills

Hi Phillip, your delivery gentlemen this morning were professional, friendly, and did a quality job. Please extend my thanks to them - they make buying new office furniture a pleasure." Extra Notes:- Very happy client, have already responded with a thanks for the kind words.

Shontelle - South Brisbane

Eddie Alvarenga was fantastic to deal with, from the moment we walked into the store he was so helpful and his communication/updates all the way through to the delivery of our chairs we appreciated.

Janette - Garbutt

Brett and Deanne are the BEST! I’ll always buy my clinic furniture from them : )

Tone - Toowong

Thank you for assisting my team with delivery and installation, you guys are amazing!!!

Iain - Townsville

Great pre-work and customer service by Brett, Doug and the 2 young lads that completed the office furniture fit-out. Thanks team, appreciate your efforts : )

Mal - Bokarina

The delivery and installation service provided by Craig was first class. Really appreciate the care he took in our new townhouse, carrying the cartons upstairs. He treated our home as if it was his own. Installation was quick and efficient and he took away the packaging materials. Like your work Craig.

Chris - Randwick

Friendly service. Thank you.

Michael - Helensvale

Great response time on emails and helpful service. Quality items!!

Jennifer - Zillmere

Thank you Emma for your great service, product knowledge and for great communication from ordering to delivery.

Aydn - Garbutt

I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again.

Andrew - Mount Cotton

I greatly appreciate the in store service provided by Danielle Cabban, great product knowledge, very professional. Thank you.

Casey - Little Mountain

James from the Kawana store was very helpful and great communication

Kylie - Nathan

Staff were all very friendly and accomodating to our needs given we are all working from home etc

Dana - Burwood

Great all round service and product

Kenny - Acacia Ridge

Very happy with the service and communication form your staff. Thank you.

Colleen - Eagle Farm

The service both in store and post has been fantastic.

Kim - Mullumbimby

Great follow up from staff during the waiting process.

Yasmeen - Hoxton Park

Thank You tables and chairs look nice and ellegant. Everyone in school loves them.

Michelle - Berserker

Customer service was excellent, the staff know their products well.

Shayne - Sumner

Good all round service

Alina - Brisbane

Thank you Eddie for great service and many thanks to the installation team - great job

Mark - West End

Online the website was easy to use. In store the staff at Woolloongabba were helpful and friendly. Delivery guys were great and keep in good contact. All in all happy with the entire experience.

Wendy - Brendale

May not be the cheapest but definitely great service and install and worth it

Stephen - Caboolture

Best customer service ever, great staff.

Peter - Springfield

It was excellent!

Liz - Salisbury

Very pleased with customer service provided by Tom Doros. Also pleased to have expectations exceeded re manufacture time-frame.

John - Parramatta

The service and quality of products were very high

Greg - Hemmant

Thank you for prompt service

Sharlene - Mackay

Online ordering was easy

Janice - Carrara

Glad to support an Australian business that stocks Australian made items.

Eve - Yatala

Fast efficient service over the phone to order what we needed. Order was ready to be picked up straight away.

Sally - Forestdale

Salesperson was very helpful and knowledgeable. Chair is comfortable and working out well for intended purpose.

Ryan - Enoggera

The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service!

Tamika - Australia Fair

Always friendly and helpful!

Jodie - Mackay MC

Quick service Very professional

Dawn - Caboolture

Just want to say that we couldn’t be happier with the in-store service. The guys who delivered our furniture were polite & on time. Thanks Empire, will definitely recommend your company.

Liana - Chermside

Thankyou to Lauren and the team for helping us progress our order before end of financial year :)

Tom - Kenmore Hills

The team were very helpful from sales to delivery.

Geoff - Darling Point

Outstanding service from Flavio and we’re delighted with your wonderful office chair, so much so we just purchased a second one from you

Adele - Eagle Farm

service was brilliant.

Milton - Bowen Hills

Delivery persons were professional in providing the services

Kym - Coopers Plains

Just wanted to thank you for your assistance with my order. The guys delivered, assembled and placed everything this morning and it is great. I also wanted to let you know that the delivery guys were amazing, they were very polite and respectful and also very efficient. Was a pleasure having them in my home.

Olufemi - Newstead

Prompt service, provided constant feedback.

Chantal - Camp Hill

Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend.

Sylvia - Kurumba

Most helpful staff even getting me a quote to deliver 900kms to my home. When the chair I wanted was not available for another 6wks an alternative was suggested which I am more than happy with. Pat on the back to Deanne of Townsville branch.

Glenn - Townsville

very professional and made our job easier to ensure the product we bought was going to fit

Michelle - Sydney

Justine has been a pleasure to deal with, she has been so helpful and nothing was too much trouble. We are very happy with the product we bought and it blends in perfectly with our existing furnishings.

Michael - Goodna


Yvonne - Annandale

Happy with quickness of order and promptness and politeness of delivery men

Shaun - Wynnum

Part of my order wasn't ready. Phil, the sales person kindly split the order at no cost to get my home office up and running as fast as possible. This was very much appreciated. The delivery guys who delivered the first part of the order were exceptional. I'll be sure to let everyone I know how good Empire is.

Virginia - Ipswich

Very prompt service and knowledgeable staff

Margaret - Parramatta

Thank you for your prompt service and delivery. I recommended you to a colleague who has now purchased from you.

Donna & John - Helensvale

Great service, like to try and support our local suppliers and thank you. Your chap in the Back Dock Delivery is excellent.

Kym - Tamborine Mountain

From ordering with Kirk to the delivery - Professional Friendly and Efficient. Great Team.

Di - CQ Mail Centre

Empire Rockhampton great service and assistance

Danielle - Marrickville

We have only had great service and furniture so far and we already have placed another order - this being our third now.

Natalie - Wavell Heights

Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS

Sherryl - Boondall

Delivery guys were fantastic! Prompt, thorough and very pleasant.

Leanne - Annerley

Dealing with Emma and all the staff at Empire was a great experience. The order was simple and straightforward, the customer service was exemplary and the delivery and unpacking of the chairs for the library was quick and efficient. Thank you, Empire!

Ian - Coorparoo

Great delivery and especially the setting up in my office

Megan - Redcliffe

Lauren was amazing and very informative and made picking the right chair easy.

Peter - Birtinya

All of the team at the Sunshine Coast store are excellent

Josh - Kingston

Shelley and the team were a pleasure to work with and made the whole process of selecting and purchasing the right furniture for our setting super easy!

Natalie - Caboolture

Great customer service, very professional throughout the whole journey

Ian - Breakfast Point

1st rate service, very obliging, fast and efficient. A very positive shopping experience. Thanks Justine.

Julie - Fortitude Valley

Overall, we are so happy with the Empire process from design to installation. It couldn’t have been easier and the result has been fantastic.

Dr.Lynne - Ballina

Very helpful and knowledgable when choosing office furniture

Kim - Buranda

We have bought from Empire before and have been happy with the service. This time we dealt with Emma and found her very approachable and professional.

Helen - Idalia

Very happy all around, great customer service, thanks

Sharon - Highvale

I was contacted as soon my item arrived and was also contacted when it had to come from the warehouse. Impressed with service

Ben - Highgate Hill

Great customer service and a good quality product. Thank you!

Kay - Keperra

Really appreciate helpful office staff and the gentlemen who offered very friendly and efficient service installing my new furniture.

Daniel - Brisbane

Great work keep it up Big thank you to Jo-Anne quick response and great service

Kevin - Carindale

We were impressed by the great range of furniture and the service provided by Tom D.

Ross - Menzies

Staff were very helpful and knew exactly what I wanted. Also they got it out on transport that same day at late notice.

Roseanne - Spring Farm

Making this working from home much more comfortable. Thank you!

Daniel - Norman Park

Lovely team working in difficult times. The assistance in getting two new office chairs was great.

Sherelle - Townsville

Great service as always. Thank you :)

Elizabeth - Slacks Creek

Just like to say that I find David very helpful, friendly and gives good service. Offering after product care i find very convenient

John - Middle Park

A great range to choose from!

Greg - Glebe

I have recommended Empire to a couple of people who are now working from home. We were very happy with the chair and service.

Samuel - Carseldine

Great service from start to finish, and an excellent product too.

Brett - Palm Beach

Would like to thank Phil whom I bought a desk and chair off for home. He was really helpful and accommodating. Made everything a breeze for me.

Wendy - Balmain

I just wanted to convey my thanks to Lyn from your Lidcombe store. I needed to set up my kids to learn from home for however long and Lyn was so helpful in picking out the right furniture to turn our study into a classroom. So far so good !

Richard - Stones Corner

Just a quick note to say how impressed i have been with Empire with your fitout. The quality of work is excellent so far and the installers are a very helpful polite bunch of lads, our guys on site are very happy with them.

Amie - Varsity Lakes

Kirk Fanning is always great to deal with. Super helpful and prompt with any questions that I have.

Chris - Eagle Farm

The Customer Service from Claire at Rocklea was second to none.

John - Parkridge

The sales people were brilliant and the same goes for the delivery people, happy, friendly and couldn't do enough for you, I would highly recommend Empire to anyone.

Graham - Strathfield

Good range, show room located centrally, easy portal to order from.

Daryl - Brisbane

Tom represents himself and Empire so well. So impressed with his service and the time he invested in a small customer. Thanks Tom. Thanks to the install team who were super professional and just in with the task of delivering and assembling.

Glenda - Pimpama

I ordered online and made a mistake. Kirk has been great in trying to help us get the correct furniture asap.

Jodie - Townsville

Doug and Deanne in Townsville made the process of buying from out of town so easy. Delivery was quick and I'm loving my new desk.

Debbie - Currajong

Service was excellent as was the speed of delivery

Chris - Yatala

Delivery and assembly was quick and efficient

Colin - Benowa

The whole exercise was professional ...what they said would happen, did happen

Peta - Cannon Hill

Chris Hudynski provided outstanding customer support and assistance.

Kevin - Ashmore

Kirk was professional and a pleasure to deal with. I’ll be back.

David - Liverpool

This is a nice shift in the time period of delivery compared to past school suppliers who take months to deliver. It is good you are now on schools contract and making an effort with excellent customer service and prompt delivery. I am impressed.

Ed - Main Beach

Rachel Mills rocks. Best customer service ever :)

Lani - Caloundra West

Adam- A great job putting together something a little different for my office, and quickly! Clay- Always so quick and lovely to deal with!

Trent - Lindfield

Excellent service and speed of delivery. Thank you.

Liz - Southport

Everything was very easy, from getting the quote and measurements to the installation. Kirk and the two guys installing were fabulous. Thank you so much.

Jeannette - Currumbin

Fantastic service, easy to deal with. 10 out of 10

Tom - Caboolture

Great Staff, friendly and Helpfull... Many thanks guys. Appreciate the efforts that you made.

Kevin - Fortitude Valley

You met our expectations - again.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Kimberley - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Jill - Pinkenba

Lauren was fantastic. The boys who delivered were great. Thank you !!!

Amanda - Townsville

Very quick service, delivery was within an hour of sending thorugh purchase order.

Kym - Ashgrove

I thought the men who delivered the desk went above and beyond to set it up. Well done!

Shane - Norman Park

Great products serviced by thoroughly excellent staff.

Debbie - Lidcombe

Justine was so helpful in sourcing what we were after - & it was not even a large order

Dorina - Murarrie

Great service, thanks to Phillip Pappas and his team

Elizabeth - Brisbane

Great communication and top customer service

Kim - Moorooka

Friendly helpful staff, from sales to dispatch and the loading area. These days, so refreshing to experience.

Karen - Bundall

Always great service and very competitive pricing

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton

Peter - Underwood

Items exactly as ordered, I assembled, no issues with bits missing or items not lining up. All good.

Ann-Marie - Narangba

Every step of the process was met with such high standard of customer service. thanks

Eileen - Burpengary

Thanks to the friendly staff who went the extra mile to help. Nothing was too much.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire

Michelle - Southport

We will use Empoire across our organisation in future.

Shannon - Sunshine Coast

Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.

Jessica - Chatswood

Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!

Amelia - Maroochydore

Karen and Eric from Kawana are the best thank you.

John - Abbotsbury

Very happy with my new home office!

Kim - Bankstown

I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!

Greg - Alexandria

Well done.

Kevin - St Clair

The staff are great particularly Bradley and the service was excellent. Thank you.

Mark - Broadbeach

Rachel remembers us and is very helpful, makes it easy for us.

Lina - Castle Hill

Daniel Lee did a GREAT job.

Gregory - Griffin

Very happy with initial advice and indicative quote and handled very professionally.

Tracey - North Sydney

Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.

Tarni - Woolloongabba

Always great customer service.

Paula - Coopers Plains

We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.

Sam - Sunnybank

Great from start to end. All staff were friendly and efficient.

Connie - Cungulla

I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.

Kelly - Kenmore

Amazing service from the showroom right through to delivery and installation. Couldn't be happier.

Michael - Beecroft

Knowledgeable and helpful staff; good range of quality chairs.

John - Gracemere

Great service and delivery.

Romy - Dural

With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected.  Thank you and i am really happy with the quality of the items too.

Bron - Berserker

Christine and Maeve are great provide Excellent service and are very Prompt every time.

Debbie - Wavell Heights

I was very impressed with the assembly staff and assistance with the overall job. 

Neil - Rothwell

Very good product and pricing.

James - Crestmead

Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.

Rob - Amberley

The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!

Wendy - Sydney

Thanks for our new desk! We love it.

Blaire - Toowoomba

Amazing customer service from Brent McFadden, thank you.

Mary - Forrest Beach

Excellent service, efficient and pleasant.

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

Megan - Acherfield

David MacAulay from Empire at Rocklea has been very helpful.

Sean - North Ipswich

From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.

Tiarnie - Herston

Good service good price.

Tracey - Salisbury

Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.

Julie - South Port

I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.

Robyn - Chelmer

Emma was very helpful.

Charlotte - South Port

Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.

Jeanette - Lytton

Excellent client service by all.

Karen - Townsville

Desks looks great, and the team were very professional.

David - Parramatta

Great price and great service (including aftersales service).

Gail - Dover Heights

Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.

John - Runcorn

Phillip Pappas was a pleasure to work with.

Adam - Brisbane City East

The sales team, Anthony snd Emna were very helpful. Excellent customer service.

Todd - Edgeworth

Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.

Jacquelyn - Coomera

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.

Aaron - Oxley

Desks looks great, and the team were very professional.

Steven - Brisbane

A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.

Sharon - Banyo

Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.

Suzanne - Brisbane

Always a really easy process and great customer service.

Carl - Caloundra

Will buy from Empire again.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Trevor - Burleigh Heads

We are very happy with the prompt service and quality of the items purchased.

Carolyn - Narangba

Good price / discounts offered.

Kerry - Southport

Great service and delivery.

Brad - Brisbane

Great Staff. Always friendly and happy with great knowledge.

Tina - Hamilton

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Kath - Paddington

James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.

Phil - Brisbane

Very happy with the instore service.

Cassandra - Berwick

Brent has been very helpful, and accommodated all the changes along the way.

Julia - Sydney

Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Michelle - Curl Curl

Very happy with the final product, very solid and great finish.

Paul - Upper Mount Gravatt

You need another rating higher than Excellent!

Stewart - Logan

Delivery drivers were very helpful, friendly, and hard working.

Michelle - Woolloongabba

The service I received from Emma was always professional, patient and very accommodating.

Lisa - Kelvin Grove

Excellent customer service on every level.

Deborah - Rockhampton

Absolutely love dealing with the team in Rockhampton.

Lisa - Kelvin Grove

Extremely happy with both guys. They were really nice and a great representation of the company.

Briana - Brisbane

Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.

Karole - Chapel Hills

Extremely helpful. The guys did a fantastic job in the small space they had.

Tony - Southport

Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.

Phoebe - Brisbane

Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.

Heather - Aspley

Excellent service at every point. Every team member was helpful, communication was excellent.

Heath - GCMC

I would like to give special thanks to Rachel Mills from the Gold Coast showroom for her help and assistance throughout the project. She engaged directly with our designer and genuinely took a personal interest in achieving the result we wanted, so she is to be commended. We would not have enjoyed such a positive end result without her involvement.

Melanie - Mooloolaba State School

just a little bit of feedback on your delivery drivers - the last few times they've been here, they've been fantastic! They are so obliging and more than happy to deliver all the furniture directly to the classrooms (up stairwells etc) for us which is awesome!! It is very much appreciated when we get nice, happy people willing to do their jobs with a smile on their face - not always the way unfortunately!

Lisa - Coolangatta

The product is better than I anticipated and the delivery service was 10/10 - highly recommend Empire Office Furniture

Tania - Enoggera

Arianne and her colleague (who organised the chair) were both knowledgeable and helpful. They made the process easy for me. The installation men were both excellent and helpful. I really found the teams to be excellent.

Robyn - Nambour


Julie - City East

thanks team to the quick response from my initial enquiry through to the delivery of our orders.

Graham - Meadowbrook

Very polite & efficient staff to deal with:-)

Belinda - Wahroonga

Thank you, very happy

Rita - Westcourt

Friendly helpful staff.

Georgie - East Ballina

Thank you to the staff I contacted. Very friendly, efficient service. Made my purchasing experience easy and enjoyable. Georgie

Kate - Birtinya

Great service and an extremely easy process to order our required stock. We will be more than happy to purchase from our local Empire again.

Scott - Manly West

Got stuffed around by officeworks, wish I had come to empire 1st.

Jasmine - Yeppoon

Keep up the great work.

Karyn - Parkridge

competitive price and good sales support

Sue - Taigum

Excellent service and good price

Geebung Special School - Brisbane

Many thanks for organising the above furniture order. The classroom looks fabulous and all the different colours work really well in the room. Can I also make mention that your delivery driver and helper were so pleasant and accommodating. It was a very welcome change to have such pleasant men delivering to the school.

Julie - Spring Hill

All staff I spoke to were very courteous and professional

Nat - Wavell Heights

Fabulous, The furniture install went well yesterday. You have a fantastic group of installers, they are a pleasure to deal with every time. Great sense of humour and very accommodating, nothing is too much of a bother. I really appreciate the entire Virginia team, you are wonderful to deal with.

Jan - Garbutt

Staff were very friendly and helpful.

Rikki-Lee - Regents Park

quick pick up, great products

Morgan - West End

Great Service! Good communication, and prompt responses.

Elaine - Parkinson

Delivery drivers, friendly, helpful and on time - good people skills

Tanya - Virginia

I received very attentive service and was provided with a thorough solution for our business requirements. The staff were great and a pleasure doing business.

Chris - Mackay

Install guys were great

Penelope - Sydney

Great service

Peter - South Brisbane

great service as usual

Angela - Arana Hills

Great service all round.

Tammy - Mount Isa

Your employee Alisha was wonderful - nothing too hard for her. She even onsold other items without realising. She always get back to you and follows up within a reasonable time frame.

Justin - Sippy Downs

James was great, helped me try some chairs, and explained the operation of each.

Martin - Brisbane

very helpful staff, when one store was closed over xmas another store made contact and got the sale through promptly thank you for all your help, Shoaib at virginia

Steven - Moorooka

Help from Tim getting the metal back rest bar inserted appreciated (Rocklea)

Paul - Mount Louisa

Very easy online ordering and pickup service. Thankyou.

Lauren - Sherwood

The whole process was fantastic, from sales to organising delivery to the delivery and installation themselves. Price was good as well.

Katie - Balmain

Justine gave us great customer service again.

Simon - South Brisbane

I'd like to thank Phillip Pappas from the Woolloongabba store for the excellent advice and service.

Sue - Carbrook

Service and communication was excellent. Two Very polite and helpful young men to assembly and install thankyou

Samantha - North Lakes

A great experience. Would recommend Empire to all my colleagues, family and friends.

Damian - Balmoral

Excellent sales person. Friendly. Efficient.

Elly - Inala

Always a pleasure to deal with.

David - Calamvale

Sales team were great - very good communication. Collection at Rocklea was easy.

Robert - Greenslopes

I like purchasing from Empire - good people and good advice. Brent is a fabulous resource for problem solving in an economical manner

Bruce - Tarragindi

Exceptional service and friendly experience. David was a great help and the repair was both quicker and cheaper than what I expected.

Vicki - Sydney

Excellent customer service and products. Highly recommend.

Karen - Cairns

customer service is excellent

Robert - Yatala

It was a pleasure dealing with Lesley

Veronica - Oran Park

Fantastic sales team extremely professional even hand delivered products and brochures from branch manager which was fantastic customer service. Gentlemen who delivered the tables was extremely helpful and friendly who took them to the location in school. Fantastic customer service all round and prompt delivery.

Cathie - The Range

Chris is always a pleasure to deal with

Samantha - Capalaba

I ordered on a Saturday. Your staff rang me later that morning to confirm my order and delivery information. I then received a couple of emails regarding delivery. Terrific customer service, will definitely buy from Empire again.

Andre - Ryde

Great communication

Melanie - Varsity Lakes

Very helpful, friendly team.

Phil - Graceville

Sarah Broadhurst was excellent at finding the right office chair for me. 10/10 :)

Kim - The Leap

Lovely service and they even put my item in the car for me. I will certainly shop there again.

Grant - Nambour

Very impressed with the service, thank you.

Mark - Marsden

Very happy with purchase and service. Some issues with supply were dealt with promptly.

Rob - The Range

The Empire Staff at Rocky are really good

Dave - Caboolture

Thank you so much for your help. Always a pleasure working with you

Ingrid - Buderim

Top notch service, extremely helpful staff, went out of their way to meet our specific criteria and needs. Would highly recommend.

Greg - West End

Monique was very helpful and polite. Fantastic customer service.

Sarah - Rockhampton

Always easy to deal with and have a great range to choose from.

Danielle - Southport

friendly service with a smile

Maria - Chermside

Your customer service from enquiry to installation was on point. The team turned around an extremely bad experience with Officeworks online to a completely opposite one with Empire. I have no hesitation recommending Empire to family and friends.

Ray - Chapel Hill

Very responsive to our queries and delivered as promised. Quality product at fair price.

Lisa - Beenleigh

Always prompt with enquiries and happy to help meet a deadline with alternative items that are similar to the requested item.

Jake - South Melbourne

Thanks to Adam and the install team - good work and kept us in touch for delivery

Allison - Rouse Hill

Very happy with communication and product

Nick - Lidcombe

I would just like to provide some positive feedback that I found one of your staff extremely helpful and friendly. I dealt with Michael Farmakis over the phone to make a purchase as I was having some difficulties with the online ordering system. Michael was very professional and helpful throughout the process, and would like to commend him for his excellent customer service. My dealings with Michael would certainly lead me to recommend Empire Furniture to colleagues and other business partners. Thanks and well done again Michael

Stefan - Milton

A big thank you to your sales and installation team. The whole process was easy. A competitive price and the furniture looks great. Highly recommend you guys!

Trish - Acacia Ridge

Always a pleasant experience :)

Jacqueline - Bowen Hills

Fantastic communication and service from all staff. Thank you.

Nicole - Narooma

The delivery and installation was very prompt, professional and curteous

Sharon - Tamborine Mountain

Great service, we are looking at getting more chairs very soon. Would recommend your place to others

Danny - Nambour

James was awesome, he showed me every chair in the shop in order to find the right one! He even personally delivered and assembled. So impressed!

Bobbie - Parkhurst

friendly, helpful service

Tenille - Mackay

Mackay Branch is always a pleasure to deal with.

Shelley - Chermside

Such a fabulous team. Went the extra mile from design advice through to installation, outstanding customer service, range and value.

Jenny - Mackay MC

Obtaining a quote was very fast, and they had they product I wanted in store so I did not have to wait to collect

Leonie - Nerang

Rachel has been lovely to deal with very efficient and friendly

Kaylee - Cleveland

Process was very easy from start to finish. Was particularly impressed by your delivery guys. Very polite and friendly.

Sam - Bald Hills

The sales staff member who assisted me was very helpful and polite. It was good to be able to try chairs out in the showroom. Prompt delivery.

Sarah - Pallarenda

Great service with friendly staff, thanks.

Robert - Carina

HI Arianne: Just wanted to say how blown away I am by the customer service you and Empire have provided. I am talking you guys up hugely as it's so great to experience such great services.. When I'm next in the market to buy I will be coming to you. Thank you very much.

Elizabeth - Mansfield

Great customer service. Have already recommended Empire to friends.

Robert - Parramatta

Impressive Range

Graesan - Toowong

Great customer service

Debra - Lutwyche

Thank you for the prompt communication, delivery and installation. Fantastic!

Danielle - Toowong

Lauren was awesome to deal with. Made the whole process really easy. The two people that came to install were so lovely and had it completed quickly. Very happy with service from beginning to end.

Julie - Southport

Very friendly and helpful staff

Cheree - Cobbitty

The whole process from purchasing to delivery was smooth

Kerry - North St Marys

The 2 young fellas were very pleasant and delivered right to my office using our lift.

Susan - Mascot

The dream team at Lidcome are just that! So easy to work with and professional. I wont go anywhere else for my office fitout requirements - nationwide.

Leanne - Cooroibah

Thanks for your great service to get part of our delivery to us in time.

Megan - Northgate

Good location, good selection and good price

Tanya - Townsville

prompt replys, excellent communication and good delivery and service

Sasha - Forest Lake

Great range and service. Thanks.

Indrani - Highgate Hill

Appreciated the contact person giving me approx delivery times well in advance to allow us to make the necessary arrangements with our work managers to stay at home.

David - Upper Coomera

Staff where extremely helpful and knowledgeable

Luna - Camp Hill

Tasman was absolutely lovely and very helpful with my order. She gave us tonnes of options and went out of her way to explain many things to us.

Kerry - Loganholme

Delivery drivers were helpful and efficient.

Dominy - Yeronga

The service at Wooloongabba was great. I took a chair home in a box, couldn't put it together and when I brought it back they put it together in less than 5 mins and sent me on my way. Very helpful.

Kirsty - Logan Central

Emma has been an absolute pleasure to liaise and deal with, through the whole process of purchasing the furniture, plus guidance of selecting the appropriate items.

Ray & Rhonda - Port Douglas

Deeanne was simply fantastic and a credit to the company

Danielle - Springfield

Shelley was just wonderful. She provided us with our quote so quickly and organised our order immediately. The gentlemen who delivered and installed were absolute gentlemen. Thank-you to you all.

Nathan - Noosa Heads

All good. Fast and easy. Thank you!

Matthew - Lakemba

Your delivery and installation crew are very professional and your sales team are great to deal with.

Lyn - Ferny Grove

Always kept us informed as to the status of our purchase.

David - Newport

great service great sales person great delivery all good

Katrina - Cannon Hill

Excellent delivery service

Grant - Wyong

The School has been impressed with the quality of the products and the range available

Isabell - Rockhampton

Chris and the team at Empire Rockhampton are always a pleasure to deal with - awesome service!

Evelyn - Ingham

they go above and beyond for their customers just terrific service

Amy - Mooloolah Valley

Fantastic help from telephone support staff.

Luke - Grffin

Excellent customer service and great prices!

Kitty - Toowong

I am extremely satisfied with the professionalism of Sean Morgenbesser, at Woolloongabba, who assisted me with my purchase. When the products were held up from the supplier, he updated me regularly by email with the progress. This allowed me to keep my boss informed.

Hema - Westmead

Very good quality.. comfortable!

Kirsten - Brisbane

Custom order desk was made exactly as requested and installed quickly. Would recommend installation service.

Brett - Chermside

Great service assisting with offering assembly and calls from Empire informing of order/delivery date

Sam - Milton

Great online and delivery + assembly service

Lisa - Hay Point

Staff are friendly to deal with and prompt reply/delivery

Geoff - Sunnybank Hills

We really appreciated the quick responses to our inquiries and the positive way you met our needs.

Jo-Anne - Taigum

Friendly quick service

Carolyn - Milton

very helpful service. will shop with you again

Bonny - Cloncurry

The service was above and beyond.

Jemmah - North Lakes

Fantastic service, quick delivery from time of purchase and the delivery was really quick and non-disruptive to our small office. Thank you for a great product!!

Michael - Underwood

Absolutely stellar service from Ranganai at the Woolloongabba Store - total legend, five star service.

Shirley - South Brisbane

Great service from Darren Thorpe and the installation team.

Judy - Coolum Beach

Helpful, friendly staff

Judy - Ipswich

Very professional and helpful delivery drivers.

Peter - Annandale

Staff were great to deal with, always greet you with a smile, really good knowledge of their products.

Donna - Upper Coomera

Really happy with the products.

Wayne - South Melbourne

Couldn't be happier with the team from end to end - the furniture was assembled on site and installed as instructed, and the quality of the furniture is fantastic for the price point. Thanks team!

Cherisse - Bingara

The hand santiser units we purchased were exactly what we required for our offices. The sales person I dealt with was very good.

Roz - Brisbane

Thank you for your help, really appreciated. :)

Lyn - Upper Mount Gravatt

The sales member Phillip Pappas was exception and extremely helpful - the after sales follow up for our order (some still coming) was exceptional

Trent - Brisbane

Great sales and fast install.

Adrian - Brisbane

The sales staff were very patient and extremely helpful

Lauren - Gold Coast MC

Fantastic service from the Sales team and the delivery guys. Friendly staff who went above and beyond to assist, with a really quick turn around.

Kenneth - Yeronga

Excellent assistance and guidance from Sean @ Empire Woolloongabba

Pavlina - Windang

Daniel Lorenzini made dealing with you so much easier his response to my emails and service are outstanding

Greg - Bracken Ridge

Chose Empire for quality, good price, warranty assurance, convenience

Chris - Brisbane

wonderful service, thank you

Jim - Burleigh Heads

Great service. Delivery on time. Efficient staff. Recommended

Desley - Heatley

The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!

Wayne - Bundaberg

The Warana Branch have been very helpful

Kristine - Berserker

The Service from Jo-Anne was amazing and she is a credit to your company

Leigh - Cranbrook

Brett was great during the transaction. Will definitely be back to see him again for our office furniture needs

Paul - Pinkenba

Very helpful staff at Woollongabba & Virginia stores

Angela - Banyo

Empire has fitted out our office completely over the years. We have had experiences with the old outlet store, the new outlet store, the Woolloongabba store and Virginia over the past 11 years and you are our go-to team for sturdy, functional, reasonably prices office furniture that lasts.

Nicky - Wacol

Excellent service and everyone has been a pleasure to deal with.

Joannah - Ipswich

Happy with quickness of order and promptness and politeness of delivery men

Caitlin - Ipswich

The service, items and delivery were all fantastic standard. Thank you so much! Clear communication was also really appreciated. Shout out to Brent McFadden who was our great sales rep and also to Rex P. and Tristian P. who went above and beyond for delivery. Thank you!

Louise - Lurnea

Found the chairs via an internet search but phoned for a quote. Lyn was so helpful. When the chairs arrived and we were absolutely thrilled with the quality and look of the chairs. Thank you for our new meeting room chairs.

Donna - Toowoomba

Empire is the company we go to first for my work needs because they always look after us so well. The sales people are so helpful and patient with me which is why I recommend Empire to my family and friends. My sister and I purchased our personal work from home chairs from Empire my team leaders work from home chair from Empire because of your range and great service. Keep up the good work. Thank you.

Alison - Shalvey

Excellent communication from initial enquiry, to quote, to despatch, delivery and installation

Anna - Surfers Paradise

Rachael Mills has been extremely helpful and patient

Sandra - Charmhaven

Fast, efficient service and delivery! Thank you.

Vivian - New Farm

Great customer service from knowledgeable staff

Sean - Southport

Friendly, knowledgeable staff was a big key to the purchase, Rachel Mills was excellent.

Deaken - Moorebank

Justine was awesome to work with excellent service

Carmen - Cardwell

Very prompt, helpful and professional

Aidia - Runcorn

Very good service

Matt - Newstead

Happy with product, price and service 10/10

Mikala - Munruben

Originally only came to Empire because other stores were out of stock but it was so helpful to talk to someone who knew what they were talking about and explain how to correctly set up a chair.

Paul - Wulguru

I liked the way I was greeted soon after arrival with an option to accept assistance when I needed it. I had one chair in mind, but was provided a similar one I had not considered.

Julie - Hendra

Fantastic pre-sale service. The representative went out of their way to locate a non popular office chair. Thank you.

Casandra - Brendale

Was extremely happy with the service that was provided. Even though COVID impacted the delivery time frame I was continuously updated on the status of my order and appreciated everything that Lauren did to make things run as smoothly as they could.

Dr.Kelly - Carina

Professional, friendly staff. Great selection of products. Only difficulty was making my choice!

Tony - Hyde Park

The Townsville team are awesome!! 10/10!! Customer service is everything. Thanks Doug, Deanne and Mischa

Maree - Manly

Emma was very informative with regard to our purchase. She made the process a lot easier and we were able to walk out with our boxed purchased product and did not have to wait for a backorder which is brilliant.

Ole - Mackay

As a long time customer with Empire, I have always received both a personal and friendly, but professional service and consideration.

Robert - Coorparoo

All round excellent!

Verity - Yeronga

Loved how efficient and easy my purchase was. My query was answered promptly by your sales team and the delivery process was fast with great communication the whole way through. I've already recommended you to a friend!

Linda - Annerley

The sale was easy, had help to choose the correct chair for me, assembled while the transaction took place. Fantastic service from Eddie. Thank you πŸ™Œ

Sharlene - Brisbane

Empire produce/provide high quality products at a good price. Their customer service is great.

Chris - Walkerston

Pleasure to deal with. Arrived as per quoted timeframe.

Stephen - Garbutt

Great customer service in very trying times

Belinda - Deagon

I made an on-line purchase and followed up with a query regarding timeframes for the item to be available. I received a very prompt response to my query and the item was available within a few days. Excellent service.

Ann - Auburn

Great customer service, happy with my purchases

Shane - Newtown

Excellent service on the phone & in store. Very helpful staff & good range in store to test. Highly recommend.

Rachel - Kalinga

Great service from the team at Virginia who realized it might be quicker for me to pick up from the store than wait for delivery over Easter.

Cassie - Pine Mountain

The range of office chairs was fantastic. Sales staff were informed and thorough. Service staff also assisted with my enquiry to get the right solution for me . Very impressed with service and love my new office chair

Dale - Nundah

Thanks so much to Glenn for helping me deck out my home office. Really happy with the chair and furniture I went with. Nothing was too much for Glenn

Graham - Sunshine Coast

We were very happy with the delivery and install as well as James' customer service for someone new to the company. We have just placed a second order. Please pass on our thanks to Xavier and Steven.

Julie - Berserker

Great service and products

Brad - Warana

Awesome service, even assembled the chairs for us. Thanks a lot, we'll be back for sure!

David - Wynnum

Very appreciative of the 'customer focussed' service by both sales and delivery and assembly team. An A1 service.

Tye - Burleigh

Easy to deal with, Product was ready when they said. Will continue to buy!

Peter - South Brisbane

Anthony Saunders from sales was very helpful and made the process super easy. Also the warehouse staff were extremely helpful with organizing and loading.

Richard - Gaythorne

Hi Lauren, thanks for getting that all organised so efficiently and patiently. Just a quick note on the installation guys, they were awesome, cleaned everything up, set everything up and were polite and professional. It was nice to see people that were happy doing their job.

Anne - Mount Ommaney

Very happy with Brent McFadden's information and service

Pauline - Clear Island Waters

Rachel was a great help, very obliging and friendly.

Alison - Kedron

Lauren was very helpful and lovely to deal with. She showed me a variety of items to suit what i was looking for.

Marek - Chipping Norton

Thank you Flavio, best sales man in Australia, polite, honest, patient. πŸ™πŸ˜Š

Kerrie - Burwood

The entire process from design through quoting and installations was seamless

Megan - Cowra

Your storeman was very helpful and loaded my goods for me as did the juniors . Thank you Meg

Laura - Sydney

Love the assembly option! Really affordable. Always worth an extra few dollars to have the piece of furniture constructed correctly for us. Thank you.

Darren - Gold Coast

John was a pleasure to work with. Knowledgeable and courteous. the complete sales package. 10 out of 10

Melissa - Airds

We have purchased a number of items this year and will be continuing with the refurb of our school next year. Daniel supporting us has been fantastic.

Katy - Mount Isa

I live in Mount Isa and have been trying to get a new desk delivered for quite some time now but all the companies I tried before Empire, told me that they didn't want my business as it was too hard to get anything delivered out here. Along comes Doug from the Townsville store and he assured me that it was not a problem and made the process so easy. I have just received my shipment and I have been telling everyone to use Empire due to the great service I received from Doug. Will definitely be purchasing again from him.

Maureen - Bankstown

Super fast quote from Viv Fan. Viv has made the process super easy and answers all of my question with speed!

Martyn - Cleveland

Thanks to Tom for his great service and to the delivery team who arrived on time, were flexible and helpful in a cluttered office and cleared up after.

Raymond - Moranbah

The Service i received from one of your Sales assistance( Chantelle Welch) was excellent always responed to emails promptly and chased items up as the parts we wanted were no longer available and offered alternative at a good rate

Dorina - Murarrie

Great service, thanks to Phillip Pappas and his team

Jennifer - Brendale

Our goods all arrived as promised and some faster than expected.

Karen - Herston

I would like to commend the work of Anthony Saunders and the Empire delivery team for their work on the 6A patient outdoor courtyard furniture at the RBWH. Anthony has been professional, helpful and efficient throughout the process and we can not fault his work. The delivery were pleasant and very helpful also making for a great process all round.

Maria - Wahroonga

Daniel Lee was extremely helpful and always returned my calls/emails when i asked any questions. Great job Daniel!! Thank you.

Faizah - Southport

Thank you to the Southport team for great customer support and excellent service!

Patricia - Seven Hills

We are repeat customers because the service is exceptional and was super efficient. Thanks !

Pam - Riverwood

I had a unique situation with payment and the staff accommodated my request without any trouble. I was very pleased with the service

Gavin - Calen

Sales people were fantastic

Terry - Browns Plains

Kirk is an excellent and efficient sales and service person.

Kellie - Aitkenvale

Deanne served me, she was knowledgeable and friendly so made the process easy for us.

Maggie - Ayr

Thank you Brett! Everything arrived perfectly. Sensational service.

Andrew - Beenleigh

The two gentlemen who delivered to 3 Elizabeth street Beenleigh were very polite and professional

Marie - West End

the delivery men were helpful and courteous, as was the lady who served me initially.

Belinda - Northbridge

completely brilliant service and products. thank you Michael, Bradley and installers

Angela - Cleveland

Great service, product & price

Elaine - Meadowbrook

Thank you to Claire for her professional services in having a chair repaired so promptly. She and other staff were friendly and eager to assist. Thanks

Rebekah - Mount Druitt

Daniel Lee was very prompt with my enquiry, very professional. His help and service and especially the follow up kept me interested and sealed for me us purchasing from Empire

Melanie - Townsville

Huge thank-you to Doug for always providing fantastic service.

Emmy - Rockhampton

Excellent service.

Alton - Rocklea

Claire Watt made the sales experiance very easy. Excellent service.

Tony - Woodend

Very pleased with the end result and the proactive way in which Tom dealt with us from the initial meetings.

Jeffrey - Macquarie Park

Price was good.

Marie - West End

The delivery men were helpful and courteous, as was the lady who served me initially.

Patricia - Seven Hills

We are repeat customers because the service is exceptional and was super efficient. Thanks!

Yvonne - Algester

James was great in taking the time to show us products and how they worked and compared to each other.

Deborah - Fairfield

Your delivery men were fantastic, nothing was a problem for them. Highly recommend them.

Adam - Brisbane

Great service from Philip Pappas.

Charles - Windsor

Thanks Tom. The whole sale process was smooth and easy. The installation team was excellent.

Marie-Claire - South Brisbane

Service from every staff member - sales, logistics, delivery - was excellent. Really appreciate your help!

Emilia - Woolloongabba

I just wanted to convey our thanks for the great work done by Trevor and his team in ensuring that the delivery and installation of our desks were completed in a timely manner. Thank you.

Jodie - Barcaldine

The service is amazing. We were in discussions with Rockhampton office and Chris was in constant contact to ensure we received everything that we wanted and needed. Even double checking our order to make sure we wanted those items. Very happy.

Robyn - Aitkenvale

Mischa was excellent as usual.

Brett - Lowood

Brent is very knowledgeable, interacts well with customers and provides great service.

Elaine - Hendra

Very happy with the whole experience from Phillip coming out to measure up to the guys who delivered and assembled our furniture. Can't recommend you highly enough!!

Melanie - Mackay

Wade and the team where very helpful to find solutions and provide us with the items needed.

Georgia - Virginia

Job well done by all.

Kelly - Clayfield

HI We were very impressed with Lauren - she was professional and demonstrated a understanding of our requirements. The installers were excellent. Very clean and tidy. The guy who came onsite to confirm the measurements was efficient and very accurate.

Michelle - Brisbane

The service I received from Emma was always professional, patient and very accommodating.

Linda - The Range

Thank you to Chris (Rockhampton office)on prompt email replies to all my messages, needs.

Mike - Eagle Farm

Staff were friendly and helpful, everything ran smoothly.  Thanks

Tracey - Stretton

Excellent service at both the Woolloongabba branch where I purchased and the Rocklea branch where i picked up.

Linda - The Range

Thank you to Chris (Rockhampton office) on prompt email replies to all my messages, needs.

Janelle - Goodna

The staff at dispatch, where we collected the item from were very helpful and respectful. Such a pleasant change from some suppliers.

Dorina - Murarrie

Great service, thanks to Phillip and his team.

Jillian - Herston

Excellent service like always.

John - Helensvale

Good service, products & price.

Sarah - Sippy Downs

Sarah at Warana is so helpful and makes the process easy!

Malcolm - Garbutt

All good, good to deal with, no issues at all.

Angela - Cleveland

Great service, product & price.

Beth - Charters Towers

Requested a special cupboard and it is perfect.

Erin - Fortitude Valley

Test chairs were a huge help. Many thanks for all the assistance.

Rebecca - Ormeau

I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.

Jo - Cotton Tree

Sarah Brunell and her team including Clayton from installation did an amazing job for us in the office relocation we've recently undertaken.

Ange - Ulladulla

Shout out to Monica! Awesome service, thanks.

Ariana - Woolloongabba

The boys did a great job today delivery & installing the bookcases into the hotel suite. Delivered nice and early too!

Jodie - Springfield Central

I would only buy from empire again.

John - Aitkenvale

Always a pleasure dealing with the staff here in Townsville.

Lou - Ashmore City

Rachel was very helpful and efficient.

Megan - Woody Point

Excellent service. Will recommend to my colleagues to use Empire again.

Marita - Southport

The delivery and install guys were just fabulous.

Natasha - Ipswich

Anthony is extremely professional and makes the process easy.

Jade - Townsville

Fast service, very understanding of the recent weather conditions, Fast install, lovely staff. Extra Thank you to Brett, Doug for helping me with measurements and going above to provide a good service!

Julie - Mundingburra

The staff were so lovely and helpful.

Richard - Acacia Ridge

How impressed we've been with the Empire boys during the installation - I'd like their managers to know how great they've been.

Deborah - Yeppoon

Absolutely love dealing with the team in Rockhampton.

Sue - Chatswood

Great service and very friendly, helpful staff.

Kym - Camp Hill

Phillip was very helpful and warehouse staff were also very prompt and also easy to deal with.

Holly - Woolloongabba

Just letting you know that Tom has been excellent to work with and we have authorised to proceed with the attached quote today.

Tina - North Lakes

Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.

Anna - Brisbane

Its rare to get polite helpful delivery guys, both worked really hard and well.. really well.

Brooke - Paget

Amazing service. Furniture came so quick.

Suzette - Mermaid Beach

Kirk was great to deal with.

Marianne - Brisbane

The delivery driver was excellent.

Emily - Oxenford

Fantastic team. They worked hard to meet our needs.

Madilyn - Brisbane

I was extremely impressed with Lauren's service. She went over and above to ensure that our needs were being met.

Jacquelyn - Brisbane

Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.


Suzette - Mermaid Beach