Don't just take our word. Read what our customers say about us!
Should you like to send us feedback about your own experiences, or thank a team member specifically, please fill out the feedback form below.
|Samantha - Chermside|
Staff were extremely helpful. Easy and efficient service.
|Jenny - Oxley|
I contacted 3 stores, Rocklea, Woolloongabba & Southport, the staff in all stores were very helpful.
|Rachel - Chermside|
A big shout out to the installation team for doing an outstanding and efficient job - excellent work guys!
|Joanne - Kangaroo Point|
Appreciate the value for money - the products are excellent quality!
|David - Riverstone|
The delivery team went above and beyond, which was helpful and appreciated.
|Gary - Chermside|
Trisha Mehta - was very good and assisted in every way possible was a walking book of information. Trisha is a asset to your company.
|Olivia - Kenmore|
The branch manager provided exceptional service and listened to what we needed for our office.
|Brendan - Southport|
Install team were super efficient
|Ronan - Labrador|
The Staff were so supportive for everything we needed and it was a pleasure to shop there
|Kerri - Mackay|
Rochelle Disteldorf and the team are great to deal with and very helpful with any enquiries we have.
|David - Yatala|
From the time of my initial email to collection from the warehouse in Rocklea I found your staff very helpful, pleasant & professional.
|Helene - Inala|
Very happy with the service in store, approached, left alone, directed to stuff on special, answered questions. It was a good experience
|Brad - Morayfield|
I was looking for a specific office product at a reasonable price. Empire ticked the boxes others couldn't. Quality of product is excellent - MUCH better than the competitors. Service was exceptional and personal. I'll be back!
|Tracey - Townsville|
Doug was very helpful in ensuring our delivery was made on the requested day especially since I forgot to hit send on the confirmation email. Thanks Doug and the team for going above and beyond to provide excellent service.
|Sue - North Wollongong|
Excellent service. Daniel is a always helpful and efficient
|Jeannie - Richlands|
Tom Doros has been amazing to deal with, he has made the transition from our old site to new site easy and had delivered all items in the time frame first given.
|Joy - Jordan Springs|
Justine was very helpful on the phone and the fact that the desk came assembled was great. So many things come flat packed and can be tricky to put together. This desk with a drawer is the perfect size and height for Mum’s new magnifier. The delivery was prompt as well. Thanks to Bradley the despatch manager as he arranged the delivery
|David - Woolloomooloo|
Great service and a great range of products - at good prices!
|Urszula - Wynnum West|
The desks were put together quickly and professionally. The team was very helpful and respectful
|Natalie - Brisbane Airport|
Maraea from the Virginia store is very helpful and efficient, she makes ordering a breeze.
|Sheila - Brisbane|
Arianne has been prompt with answering questions and kudos on making the delivery earlier than projected.
|Errol - Rockhampton|
The whole process of dealing with Empire is trouble free. All staff members encountered were well informed, courteous and helpful. Prices are very reasonable.
|Amanda - Kallangur|
Everyone I spoke to was helpful and friendly. Website was easy to use. Customer service on the day of pick up was exceptional.
|AJ - Mansfield|
Tom and the team were very helpful and very understanding and wont pressure you to buy before you make up your mind. I am very happy with my purchase and with empire woolloongabba!
|Sonia - Sunnybank|
Thank you Reannon, you provided us with great service and arranged for the item to be ready asap. We really appreciate your support and highly recommend Empire.
|David - Newstead|
Great to get such excellent service this morning. Thank you
|Kate - Woolloongabba|
Both Chris and Patrick were great! I was served as soon as i walked in, they were professional and engaging, but had a laugh too, seems like good team spirit at that store
|Oscar - Strathfield|
Excellent customer service from sales and installation team
|Greg - Bundall|
Great service from Lesley
|Johan - Forest Glen|
The team at the local (Warana) branch is amazing. They keep me in the loop with regards availability of stock and delivery times. And if things go wrong they are on to fixing it right away.
|Kaylene - Aitkenvale|
Empire staff are always easy to work with and they go above and beyond with their customer service.
|Lynelle - Marburg|
Claire Watt was my contact with Empire. Coming from a small school in Marburg, the original delivery pricing was way out of our budget at $315 (like, waaaay out), but Claire went out of her way to make sure we had our items delivered within a reasonable cost. Thank you Claire for all your help and support. I love my new furniture.
|Julie - Kenmore|
excellent customer service over the phone. great problem solving. Friendly, fast and professional delivery and installation.
|Jenny - Sydney|
We have been using your office furniture since we moved to this new office in early 2018 and we are very happy with your service. Thank you!
We really appreciated the help that Claire and her colleague gave us. Their extra attention to our requirements was fantastic and we have a product that will be very suitable for its intended purpose.
|Sharon - Woodbury|
Thank you so much for your friendly helpful service.
|Yolande - Chermside|
Sales Staff was helpful with OH&S fit for chair
|Cherie - Cairns|
the quality of the chairs is good, and very comfortable.
|Emma - Frenchville|
Great service and range of office chairs. I've been putting off replacing my office chair thinking how much time it'd take to find one to suit my needs. I'm so glad I went to you first! You made it easy, stress free and fast so I could get back to work.
|Julie - Coopers Plains|
VERY EASY TO DEAL WITH - HELPFUL AND FRIENDLY
|David - Reedy Creek|
Good range of chair selection.
|Deanne - Nerang|
I would like to thank Rachel Mills for her excellent Customer Service. She made the process when the moment we walked through the door easy and she knew the product. She did what she said she was going, followed up promptly and has excellent customer service skills. Thanks Rachel
|George - Milsons Point|
They were very quick in response and price , Also there delivery and install was great here in our office
|Lynette - Upper Coomera|
excellent service & delivery guys on time very helpful
|Russell - Gold Coast MC|
My order was executed in a timely manner and delivered on time too
|Phillip - Garbutt|
Always a pleasure to deal with the Townsville team, they're simply brilliant in all areas of service.
|Scott - Ormeau|
Sandra Alpargatero was great.Excellent service.I am a general manager i like to give other companies employees a wrap when they do a great job,pass this on to Sandra please
|Vanessa - Scarborough|
Aaron the team member who served us was exceptional. He was polite, patient when I kept changing my mind, he was prompt when checking stock and made some valuable suggestions when we were choosing out items. Thoroughly recommend him
|Karen - Everton Park|
Both of the gentleman that helped me were great . Would definitely recommend you
|John - Beaumont Hills|
Communication was excellent all staff were friendly and pleasant to deal with
|Sally - Moorooka|
The product I ordered online had a week's wait on it, so a staff member rang me to see if that was OK. They then found an alternative product that was in stock so I didn't have to wait more than a few days for delivery. This was great service, thank you
|Joyce-Lyn - Hyde Park|
I have never used Empire before due to the experience I will most definitely choose to use you again. One of the important points of differences that secured this is that you stocked different stock to your competition.
|Patrick - Eatons Hill|
Nice and professional customer service
|Cindy - Townsville|
The delivery and install team are always great - efficient, careful with products and existing FF&E they need to manoeuvre around, practical, listen to customer needs, clean up, polite and on time. Up there with best. Makes my role delivering to the client that much smoother because ultimately it's my clients approval that completes a good job. Thanks Empire OF for the fab installers.
|Dianne - Jimboomba|
Brent as always is such a pleasure to deal with and very prompt. Thank you Brent
|Dave - Burpengary|
I am very pleased with the chair for comfort and colour - It was worth waiting for, and was ready for me earlier than expected, then loaded into my car at pick up time. Thank you!
|Tony - Mount Louisa|
Doug Grady is a great young gentleman who offered exceptional customer service and kept me informed all the way through my purchase. Give the man a pay rise!!
|Daniel - Manly|
Excelent comunication from Empire to me throughout the sales process
|Adam - Birkdale|
Fantastic purchase experience - great customer service in communicating delivery timeframes and scheduling delivery and a very efficient delivery itself - not to mention, a fantastic product also! I will certainly be shopping here again!
|Bruce - Kunda Park|
Knowledge of product - reason for sale. Informed decision could be made easily thanks to Michael.
|Karen - North Sydney|
Daniel Lee has been great to work with. Very responsive, patient with lots of questions and willing to go the extra mile to organise viewing of furniture at other locations. Would definitely recommend Empire mainly based on service from Daniel.
|Maritsa - Mt Gravatt|
Philip was wonderful to work with and provided assistance every step of the way!
|Cheryl - Daisy Hill|
Empire does everything so well at all levels. Thanks.
|Anita - Home Hill|
The Staff was wonderful and helpful
|Heinrich - Kenmore|
David was very friendly, helpful and efficient. It was a very positive experience. Thank you
|Katie - Balmain|
Justine was very helpful from my first call through to confirming that our delivery had gone well.
|Brooke - Molendinar|
Excellent customer service, thank you very much
|Eimi - Castletown|
Very prompt in responding
|Jo - Newstead|
Chris has very good customer service skills, Thank you Chris
|Joanne - Carindale|
Thanks Chris for your excellent customer service!
|Ann - Rockhampton|
We loved the excellent customer service
|Tania - Woolloongabba|
Thank you for the service I have received. I am so so so so happy with my desk and chair. Thank you to you and your team. What a great day for me !!
|Lea - Oonoonba|
Excellent customer service
|Ali - Gold Coast MC|
All staff were extremely friendly and helpful including the delivery guys. Thanks so much.
|Lisa - Macquarie Fields|
Fabulous and prompt customer service from Daniel. Nothing was an issue at all. Excellent and thorough communication. The delivery and installation by the delivery team was seamless. They were friendly and professional.
|John - Fernvale|
I was impressed with the sales person and further impressed with notification that my order was available to pick up and directions how and where to go to collect the item. Very impressed with the service.
|Angela - Sunnybank|
Delivery drivers very friendly and helpful
|Kathy - Rocklea|
Brent McFadden is an excellent sales person
|Rachel - Hope Island|
Fabulous to deal with and we love our piece!
|Robyn - Brisbane|
Thankyou for your quick response to my request. Arianne delivered a quote which we were able to meet the next day with a purchase order. We also had no problem collecting our items.
|Helen - Harristown|
Thank you Claire. Appreciated the follow up and contact to and fro to get our order just right.
|Rose - Caboolture|
Delivery service was very good, fast and efficient with attention to detail.
|Michael - Chevron Island|
Lesley did an outstanding job given i had a few alterations at the last minute.
|Kayla - Flinders View|
Service was excellent. A lot of time was spent to ensure my individual needs were met.
|Shae - Townsville|
Just wanted to touch base to thankyou for all your help and continued communication while we were sorting our reception. We are really happy with the end product and service we have received - Thankyou
|Michele - Kingswood|
Great service and product. Thank you.
|Karen - Kings Beach|
The staff at the store were very helpful and responsive - great service
|John - Arundel DC|
Excellent product range & quality, friendly & efficient service
|Toni - Townsville|
The staff at Empire Townsville were so helpful, and went above and beyond to help us out. And they were VERY competitively priced - great value.
|Karen - Berowra Heights|
thanks for being so helpful, friendly and calling me about my items delivery
|Cheryl - Wynnum West|
Great service from Arianne in sales, and particular shout out to Geo (hope I have spelled his name correctly) who re-scheduled my delivery a couple of times to fit in with the removal of my old desk. He was very helpful and accommodating, so thank you Geo. Cheers, Cheryl
|Leanne - Manly Vale|
I found Daniel to be very helpful during the ordering process and he took the time to review our proposed floor plan and provide information to help with our selections. The delivery team called to advise re delivery and everything was installed as per the plan. The office was left clean and tidy. One item was not able to be delivered but we were advised in advance and delivery details for that item provided. I found Empire excellent to deal with. Thankyou!
|Ann - Strathfield|
Service was great was able to pickup product and have it ready for use within an hour. Very happy with their team.
|Pip - Southport|
Exceptional service from the Rachel and the team. Kept us informed about when to expect chair to arrive and arranged prompt delivery when it did. Highly recommend.
|Andy - Bucasia|
Great and friendly service
|Kenny - Taigum|
Great service and friendly staff
|Loretta - Fairlight|
you guys were great at contacting me quickly after my purchase and keeping my updated on the delivery date
|Michael - Caboolture|
Good range, service and price.
|Sarah - Cornubia|
Very helpful staff
|Kathy - Springwood|
Very prompt and helpful
|Allan - Pimpama|
|Theresa - Richmond|
I would like to say that Daniel Lee's professionalism and knowledge of the product was excellent and I thank him for making this process so easy.
|Ruth - Pelican Waters|
Staff exceptionally helpful. Great service with a friendly manner.
|Vicki - Ashfield|
Sales team are very professional
|Shayne - Mackay|
Rochelle was lovely - great service - already considering my next purchase
|Rochelle - Acacia Ridge|
yes, would buy again from this particular store as they where helpful
|Debbie - Freshwater|
Staff were very friendly and helpful
|Peter - Southport|
Great service as always
|Rachel - Biggera Waters|
Staff very friendly and easy to deal with
|Vicki - Tinonee|
Great service and very helpful.
|Jodie - Brisbane Market|
Very happy with the before delivery service to co-ordinate the delivery.
|Jean-Francois - Mount Gravatt East|
Very friendly sales team in a great joyful atmosphere. It was a pleasure to interact with staff. And the transaction part was seem less.
|Dyon - Albany Creek|
The team were super helpful in organising to fix my chair (bought there 8 yrs ago) - reasonable pricing and quick turn around. I'll be back for some more gear soon :)
|Lucian - Coffs Harbour|
you rock! amazing service!
|Lisa - Kirwan|
Thanks Alisha and the other nice man who helped. Very good service.
|Amanda - Garbutt|
The whole process was very easy and efficient
|Vanessa - Burleigh Heads|
Wonderful staff and service. Speedy delivery and very professional and friendly!!
|Debra - Berserker|
A big thanks to Miriam from Rocky please? Miriam made the outfit for our new office branch so less stressful and did all she could do to assist. I would rate Miriam's sales assistance as a 10. We have already been back twice to purchase from Empire Rockhampton and intend to purchase more items as our new recruited staff come on board.
|Katie - Baulkham Hills|
Great variety catering for all ages and sizes.
|Rachelle - Sandgate|
Very happy with the products we purchased.
|Kirstin - Murrarie|
I had already purchased an item and wanted to add another - Arianne handled this with no fuss. Delivery team were great - very friendly and helpful. The whole process was no issues. Great work.
|Sharnie - Hervey Bay|
Very helpful and friendly staff
|Antonia - Telopea|
Excellent quality with all the ergonomic certification and very comfortable.
|Ron - Highland Park|
Very pleased with the customer service and product
|Alan - Mt Sheridan|
Alisha was amazing to deal with, she updated throughout the whole process so I wasn't left in the dark.
|Ermanno - Ipswich|
Excellent service with a seamless delivery and installation process.
|Joanne - West Burleigh|
Excellent customer service, staff are so helpful.
It was very helpful to be able to view the options in your showroom at the Gabba.
|Anne - Virginia|
Thanks Lauren. We really appreciate all your help with this. We are all happy with our chairs. Anne
|Mitch - Clontarf|
Easy and friendly over the phone purchase and pick up
|Berni - Clayfield|
Very happy with my purchases, thank you! Will buy more, I'm afraid :-)
|Arun - Homebush West|
Michael Farmakis was fantastic. He patiently showed different options and helped me choose what suited our office. Bradley Allard organised the delivery well. The delivery staff were great as well.
|Stuart - Milton|
All good - easy to deal with
|Mark - Albion|
Thanks to sales team, excellent product knowledge and pragmatic advice.
|Deidre - Gunnedah|
Great company to deal with and very prompt delivery
|Maria - Chermside|
Just a quick note to say thank you for the great customer service from all the teams that touched my order. You set the right expectations and I'm very happy today to have received my desk. Can't wait to set myself up tonight ready for tomorrow. Thanks again to the whole team.
|Syed - Lidcombe|
Michael Farmakis is a great asset to your company, he provided me with excellent customer service and was extremely helpful with deciding what furniture to buy for my office, he was very friendly, excellent communication, great to deal with empire furniture.
|Ines - Greystanes|
Thank you for making time answering questions about what best to get for what I needed.
|Michelle - Canley Vale|
Excellent Sales Rep - Daniel
|Kay - North Lakes|
Keep up the good work
|David - Kedron|
Good solid office chair at good price
|Tony - Algester|
Tom Doros was very helpful with creative ideas & always approached our office fitout with great energy & enthusiasm. Thank you!
|Aaron - Kellyville|
Staff I spoke with were based onsite at showroom, not a call centre. The warehouse guy was great helping me load the car. Positive experience all round 👍🏼
|Lynley - Mudjimba|
Well priced quality product and great service
|Bec - Parkwood|
super speedy and very friendly service
|Marge - Narrandera|
Great help on the telephone as well from your staff
|Tracey - Sumner|
Whole experience was easy and friendly
|Janelle - Lisarow|
The new office furniture looks fabulous. Flavio was an enormous help with our selections and the install done by Samer was flawless. He is a flat pack whizz. All involved were very courteous and respectful and we thank them.
|Harold - Alexandra Hills|
Everything was delivered on time, at a good price and the delivery people were obliging and courteous
|Mervet - Townsville|
staff always friendly and knowledgeable.
|Phillip - Everton Hills|
Great to deal with
|Jared - Mooloolaba|
James Newton was fantastic to work with, his communication was fantastic, and he def knew his stuff. I'm very happy with the products he recommended, give him a raise! ++++
|Susan - Koongal|
Ease of delivery was biggest factor. Office Works delivery was more hassle. My husband is dying so I'm looking for anything that makes my day to day life easier at the moment. Arranging delivery via Officeworks was too hard.
|Brian - Allawah|
Price is very favourable in comparison wth major opposition
|Basana - Garbutt|
I can't remember the sales rep's name but she was fantastic. We looked and she talked us through the quality of the office chairs and the long term results. Although our chairs were at a high price; it was a very reasonable price considering the long term health benefits and we were very happy with choosing the office chairs.
|Andrew - Randwick|
Easy to use. Good product & good price
|Ronda - Rochedale|
Highly recommended. I purchased the Spot-On Mobile Sit-to-Stand Desk and couldn't be happier. Perfect for working at home. Added bonus that it can easily be moved to another room or for a change of outlook.
|Liesl - Banyo|
Excellent sales team as well as admin team. Install prompt and efficient.
|Trish - West Perth|
Great customer service. Quick and efficient. Thanks
|Ann - Boondall|
James at Virginia was most pleasant and helpful to deal with.
|Tim - Yeppoon|
I was very impressed with the young man who assisted us, along with all your staff in Rockhampton. Mr Drew was very knowledgeable and had no difficulty in assembling our furnishings. Its as if he has built things before. Thank you
|Jessie - Coopers Plains|
we are difficult customer and we are very impress with your services, you have accommodated us, even when we have inconvenienced you :)
|Amy - Eagle Vale|
Flavio was lovely to deal with!
|Mark - Boondall|
Very happy with the service that I received from the time of placing the order to the time that I picked up my 2 computer desks, thank you.
|Jacqui - Robina|
The staff member (Arianne Smith) was very helpful, friendly and knowledgeable about the Ergohuman chair that I was comparing to another chair from another store. She ran me through all of the features of the chair & when she told me it was on sale it was a done deal. The discount provided meant I could also purchase a foot rest (recommended by Arianne) and a chair mat for under the price of the other chair I was going to buy. Now I am fully set up and happy as a pig in mud. Thanks Arianne.
|Andrew - Paddington|
The staff were great: very helpful and pleasant to deal with. It looks like they love their jobs which makes for a great customer experience.
|Chris - Sunnybank Hills|
Reannon Phillips' customer service and knowledge of products was excellent.
|Sheryl - Brisbane|
Excellent sales and service from the Townsville Branch
|Peter - Penrith|
The Customer Service was Great, very Helpful. This will be our First Choice before we shop elsewhere.
|Leesa - Bankstown|
Great communication about when products would be ready (and remained accurate).
|Michael - Springwood|
Thanks for having the factory second section. I was able to buy a high quality chair at a great price
|Kate - Ashmore|
Prompt lovely service
|Mary - Hope Island|
The delivery team were fast and efficient and very friendly
|Ash - North Lakes|
Great experience despite the store being really busy
|Lorraine - Logan Central|
Delivery drivers were pleasant and proficient.
|Cameron - Seven Hills|
Hi Phillip, your delivery gentlemen this morning were professional, friendly, and did a quality job. Please extend my thanks to them - they make buying new office furniture a pleasure." Extra Notes:- Very happy client, have already responded with a thanks for the kind words.
|Shontelle - South Brisbane|
Eddie Alvarenga was fantastic to deal with, from the moment we walked into the store he was so helpful and his communication/updates all the way through to the delivery of our chairs we appreciated.
|Janette - Garbutt|
Brett and Deanne are the BEST! I’ll always buy my clinic furniture from them : )
|Tone - Toowong|
Thank you for assisting my team with delivery and installation, you guys are amazing!!!
|Iain - Townsville|
Great pre-work and customer service by Brett, Doug and the 2 young lads that completed the office furniture fit-out. Thanks team, appreciate your efforts : )
|Mal - Bokarina|
The delivery and installation service provided by Craig was first class. Really appreciate the care he took in our new townhouse, carrying the cartons upstairs. He treated our home as if it was his own. Installation was quick and efficient and he took away the packaging materials. Like your work Craig.
|Chris - Randwick|
Friendly service. Thank you.
|Michael - Helensvale|
Great response time on emails and helpful service. Quality items!!
|Jennifer - Zillmere|
Thank you Emma for your great service, product knowledge and for great communication from ordering to delivery.
|Aydn - Garbutt|
I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again.
|Andrew - Mount Cotton|
I greatly appreciate the in store service provided by Danielle Cabban, great product knowledge, very professional. Thank you.
|Casey - Little Mountain|
James from the Kawana store was very helpful and great communication
|Kylie - Nathan|
Staff were all very friendly and accomodating to our needs given we are all working from home etc
|Dana - Burwood|
Great all round service and product
|Kenny - Acacia Ridge|
Very happy with the service and communication form your staff. Thank you.
|Colleen - Eagle Farm|
|The service both in store and post has been fantastic.|
|Kim - Mullumbimby|
|Great follow up from staff during the waiting process.|
|Yasmeen - Hoxton Park|
|Thank You tables and chairs look nice and ellegant. Everyone in school loves them.|
|Michelle - Berserker|
|Customer service was excellent, the staff know their products well.|
|Shayne - Sumner|
Good all round service
|Alina - Brisbane|
|Thank you Eddie for great service and many thanks to the installation team - great job|
|Mark - West End|
Online the website was easy to use. In store the staff at Woolloongabba were helpful and friendly. Delivery guys were great and keep in good contact. All in all happy with the entire experience.
|Wendy - Brendale|
|May not be the cheapest but definitely great service and install and worth it|
|Stephen - Caboolture|
Best customer service ever, great staff.
|Peter - Springfield|
It was excellent!
|Liz - Salisbury|
|Very pleased with customer service provided by Tom Doros. Also pleased to have expectations exceeded re manufacture time-frame.|
|John - Parramatta|
The service and quality of products were very high
|Greg - Hemmant|
Thank you for prompt service
|Sharlene - Mackay|
|Online ordering was easy|
|Janice - Carrara|
|Glad to support an Australian business that stocks Australian made items.|
|Eve - Yatala|
|Fast efficient service over the phone to order what we needed. Order was ready to be picked up straight away.|
|Sally - Forestdale|
|Salesperson was very helpful and knowledgeable. Chair is comfortable and working out well for intended purpose.|
|Ryan - Enoggera|
The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service!
|Tamika - Australia Fair|
|Always friendly and helpful!|
|Jodie - Mackay MC|
|Quick service Very professional|
|Dawn - Caboolture|
|Just want to say that we couldn’t be happier with the in-store service. The guys who delivered our furniture were polite & on time. Thanks Empire, will definitely recommend your company.|
|Liana - Chermside|
|Thankyou to Lauren and the team for helping us progress our order before end of financial year :)|
|Tom - Kenmore Hills|
|The team were very helpful from sales to delivery.|
|Geoff - Darling Point|
|Outstanding service from Flavio and we’re delighted with your wonderful office chair, so much so we just purchased a second one from you|
|Adele - Eagle Farm|
|service was brilliant.|
|Milton - Bowen Hills|
|Delivery persons were professional in providing the services|
|Kym - Coopers Plains|
|Just wanted to thank you for your assistance with my order. The guys delivered, assembled and placed everything this morning and it is great. I also wanted to let you know that the delivery guys were amazing, they were very polite and respectful and also very efficient. Was a pleasure having them in my home.|
|Olufemi - Newstead|
Prompt service, provided constant feedback.
|Chantal - Camp Hill|
Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend.
|Sylvia - Kurumba|
Most helpful staff even getting me a quote to deliver 900kms to my home. When the chair I wanted was not available for another 6wks an alternative was suggested which I am more than happy with. Pat on the back to Deanne of Townsville branch.
|Glenn - Townsville|
|very professional and made our job easier to ensure the product we bought was going to fit|
|Michelle - Sydney|
Justine has been a pleasure to deal with, she has been so helpful and nothing was too much trouble. We are very happy with the product we bought and it blends in perfectly with our existing furnishings.
|Michael - Goodna|
|Yvonne - Annandale|
Happy with quickness of order and promptness and politeness of delivery men
|Shaun - Wynnum|
|Part of my order wasn't ready. Phil, the sales person kindly split the order at no cost to get my home office up and running as fast as possible. This was very much appreciated. The delivery guys who delivered the first part of the order were exceptional. I'll be sure to let everyone I know how good Empire is.|
|Virginia - Ipswich|
|Very prompt service and knowledgeable staff|
|Margaret - Parramatta|
|Thank you for your prompt service and delivery. I recommended you to a colleague who has now purchased from you.|
|Donna & John - Helensvale|
|Great service, like to try and support our local suppliers and thank you. Your chap in the Back Dock Delivery is excellent.|
|Kym - Tamborine Mountain|
|From ordering with Kirk to the delivery - Professional Friendly and Efficient. Great Team.|
|Di - CQ Mail Centre|
|Empire Rockhampton great service and assistance|
|Danielle - Marrickville|
|We have only had great service and furniture so far and we already have placed another order - this being our third now.|
|Natalie - Wavell Heights|
|Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS|
|Sherryl - Boondall|
|Delivery guys were fantastic! Prompt, thorough and very pleasant.|
|Leanne - Annerley|
|Dealing with Emma and all the staff at Empire was a great experience. The order was simple and straightforward, the customer service was exemplary and the delivery and unpacking of the chairs for the library was quick and efficient. Thank you, Empire!|
|Ian - Coorparoo|
|Great delivery and especially the setting up in my office|
|Megan - Redcliffe|
|Lauren was amazing and very informative and made picking the right chair easy.|
|Peter - Birtinya|
|All of the team at the Sunshine Coast store are excellent|
|Josh - Kingston|
|Shelley and the team were a pleasure to work with and made the whole process of selecting and purchasing the right furniture for our setting super easy!|
|Natalie - Caboolture|
|Great customer service, very professional throughout the whole journey|
|Ian - Breakfast Point|
|1st rate service, very obliging, fast and efficient. A very positive shopping experience. Thanks Justine.|
|Julie - Fortitude Valley|
|Overall, we are so happy with the Empire process from design to installation. It couldn’t have been easier and the result has been fantastic.|
|Dr.Lynne - Ballina|
|Very helpful and knowledgable when choosing office furniture|
|Kim - Buranda|
|We have bought from Empire before and have been happy with the service. This time we dealt with Emma and found her very approachable and professional.|
|Helen - Idalia|
|Very happy all around, great customer service, thanks|
|Sharon - Highvale|
|I was contacted as soon my item arrived and was also contacted when it had to come from the warehouse. Impressed with service|
|Ben - Highgate Hill|
|Great customer service and a good quality product. Thank you!|
|Kay - Keperra|
|Really appreciate helpful office staff and the gentlemen who offered very friendly and efficient service installing my new furniture.|
|Daniel - Brisbane|
|Great work keep it up Big thank you to Jo-Anne quick response and great service|
|Kevin - Carindale|
|We were impressed by the great range of furniture and the service provided by Tom D.|
|Ross - Menzies|
|Staff were very helpful and knew exactly what I wanted. Also they got it out on transport that same day at late notice.|
|Roseanne - Spring Farm|
|Making this working from home much more comfortable. Thank you!|
|Daniel - Norman Park|
|Lovely team working in difficult times. The assistance in getting two new office chairs was great.|
|Sherelle - Townsville|
|Great service as always. Thank you :)|
|Elizabeth - Slacks Creek|
|Just like to say that I find David very helpful, friendly and gives good service. Offering after product care i find very convenient|
|John - Middle Park|
|A great range to choose from!|
|Greg - Glebe|
|I have recommended Empire to a couple of people who are now working from home. We were very happy with the chair and service.|
|Samuel - Carseldine|
|Great service from start to finish, and an excellent product too.|
|Brett - Palm Beach|
|Would like to thank Phil whom I bought a desk and chair off for home. He was really helpful and accommodating. Made everything a breeze for me.|
|Wendy - Balmain|
|I just wanted to convey my thanks to Lyn from your Lidcombe store. I needed to set up my kids to learn from home for however long and Lyn was so helpful in picking out the right furniture to turn our study into a classroom. So far so good !|
|Richard - Stones Corner|
|Just a quick note to say how impressed i have been with Empire with your fitout. The quality of work is excellent so far and the installers are a very helpful polite bunch of lads, our guys on site are very happy with them.|
|Amie - Varsity Lakes|
|Kirk Fanning is always great to deal with. Super helpful and prompt with any questions that I have.|
|Chris - Eagle Farm|
|The Customer Service from Claire at Rocklea was second to none.|
|John - Parkridge|
|The sales people were brilliant and the same goes for the delivery people, happy, friendly and couldn't do enough for you, I would highly recommend Empire to anyone.|
|Graham - Strathfield|
|Good range, show room located centrally, easy portal to order from.|
|Daryl - Brisbane|
|Tom represents himself and Empire so well. So impressed with his service and the time he invested in a small customer. Thanks Tom. Thanks to the install team who were super professional and just in with the task of delivering and assembling.|
|Glenda - Pimpama|
|I ordered online and made a mistake. Kirk has been great in trying to help us get the correct furniture asap.|
|Jodie - Townsville|
|Doug and Deanne in Townsville made the process of buying from out of town so easy. Delivery was quick and I'm loving my new desk.|
|Debbie - Currajong|
|Service was excellent as was the speed of delivery|
|Chris - Yatala|
|Delivery and assembly was quick and efficient|
|Colin - Benowa|
|The whole exercise was professional ...what they said would happen, did happen|
|Peta - Cannon Hill|
|Chris Hudynski provided outstanding customer support and assistance.|
|Kevin - Ashmore|
|Kirk was professional and a pleasure to deal with. I’ll be back.|
|David - Liverpool|
|This is a nice shift in the time period of delivery compared to past school suppliers who take months to deliver. It is good you are now on schools contract and making an effort with excellent customer service and prompt delivery. I am impressed.|
|Ed - Main Beach|
|Rachel Mills rocks. Best customer service ever :)|
|Lani - Caloundra West|
|Adam- A great job putting together something a little different for my office, and quickly! Clay- Always so quick and lovely to deal with!|
|Trent - Lindfield|
|Excellent service and speed of delivery. Thank you.|
|Liz - Southport|
|Everything was very easy, from getting the quote and measurements to the installation. Kirk and the two guys installing were fabulous. Thank you so much.|
|Jeannette - Currumbin|
|Fantastic service, easy to deal with. 10 out of 10|
|Tom - Caboolture|
|Great Staff, friendly and Helpfull... Many thanks guys. Appreciate the efforts that you made.|
|Kevin - Fortitude Valley|
|You met our expectations - again.|
|Kym - Ashgrove|
|I thought the men who delivered the desk went above and beyond to set it up. Well done!|
|Kimberley - Burpengary|
|Thanks to the friendly staff who went the extra mile to help. Nothing was too much.|
|Jill - Pinkenba|
|Lauren was fantastic. The boys who delivered were great. Thank you !!!|
|Amanda - Townsville|
|Very quick service, delivery was within an hour of sending thorugh purchase order.|
|Kym - Ashgrove|
|I thought the men who delivered the desk went above and beyond to set it up. Well done!|
|Shane - Norman Park|
|Great products serviced by thoroughly excellent staff.|
|Debbie - Lidcombe|
|Justine was so helpful in sourcing what we were after - & it was not even a large order|
|Dorina - Murarrie|
|Great service, thanks to Phillip Pappas and his team|
|Elizabeth - Brisbane|
|Great communication and top customer service|
|Kim - Moorooka|
|Friendly helpful staff, from sales to dispatch and the loading area. These days, so refreshing to experience.|
|Karen - Bundall|
|Always great service and very competitive pricing|
|Deborah - Yeppoon|
|Absolutely love dealing with the team in Rockhampton|
|Peter - Underwood|
|Items exactly as ordered, I assembled, no issues with bits missing or items not lining up. All good.|
|Ann-Marie - Narangba|
|Every step of the process was met with such high standard of customer service. thanks|
|Eileen - Burpengary|
|Thanks to the friendly staff who went the extra mile to help. Nothing was too much.|
|Tracey - North Sydney|
|Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire|
|Michelle - Southport|
|We will use Empoire across our organisation in future.|
|Shannon - Sunshine Coast|
|Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.|
|Jessica - Chatswood|
|Michael Farmakis was amazing to deal with and provided outstanding customer service. He was the first to greet me when I walked in the store (when others looked away), was knowledgeable and very professional. He is an asset to your business!|
|Amelia - Maroochydore|
|Karen and Eric from Kawana are the best thank you.|
|John - Abbotsbury|
|Very happy with my new home office!|
|Kim - Bankstown|
|I was extremely grateful for the service & assistance I received throughout, the team tried so hard to help me out. Everyone was so helpful, patient & very understanding. Thank you so much!|
|Greg - Alexandria|
|Kevin - St Clair|
|The staff are great particularly Bradley and the service was excellent. Thank you.|
|Mark - Broadbeach|
|Rachel remembers us and is very helpful, makes it easy for us.|
|Lina - Castle Hill|
|Daniel Lee did a GREAT job.|
|Gregory - Griffin|
|Very happy with initial advice and indicative quote and handled very professionally.|
|Tracey - North Sydney|
|Staff went out of the way to assist me. We made an error with our order and they leaped through hoops at short notice to make sure that I got the items I needed and didn't cause any fuss over something that was my mistake. Would 100% recommend Empire and will be dealing with them again shortly.|
|Tarni - Woolloongabba|
|Always great customer service.|
|Paula - Coopers Plains|
|We recently brought a second hand desk and chair from your Rocklea store and couldn't fault the service and attention we got from your staff and in particular David MacAulay. From the moment we arrived, helping with dispatch and after sales advice.|
|Sam - Sunnybank|
|Great from start to end. All staff were friendly and efficient.|
|Connie - Cungulla|
|I accidentally ordered the wrong chair and when I said I wanted another type it was no trouble to order a different chair.|
|Kelly - Kenmore|
|Amazing service from the showroom right through to delivery and installation. Couldn't be happier.|
|Michael - Beecroft|
|Knowledgeable and helpful staff; good range of quality chairs.|
|John - Gracemere|
|Great service and delivery.|
|Romy - Dural|
|With regards to why did i choose Empire Furniture, it was more than just the range, it came down to the service provided, price, response to my questions in a timely manner and delivered what was promised. Now that the item has been delivered, i can also add the promptness of the delivery, it came at least 5 days earlier than i expected. Thank you and i am really happy with the quality of the items too.|
|Bron - Berserker|
|Christine and Maeve are great provide Excellent service and are very Prompt every time.|
Debbie - Wavell Heights
|I was very impressed with the assembly staff and assistance with the overall job.|
|Neil - Rothwell|
|Very good product and pricing.|
|James - Crestmead|
|Fantastic sales and service. Worked with me to ensure I was able to get what I wanted on the day with no hassles or issues.|
|Rob - Amberley|
|The guys did a fantastic job on the installation, were polite and very professional. The furniture is of great quality and looks fantastic!|
Wendy - Sydney
Thanks for our new desk! We love it.
Blaire - Toowoomba
Amazing customer service from Brent McFadden, thank you.
Mary - Forrest Beach
Excellent service, efficient and pleasant.
Gail - Dover Heights
Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.
Megan - Acherfield
David MacAulay from Empire at Rocklea has been very helpful.
Sean - North Ipswich
From initial contact with Wooloongabba to eventual visit then pick up from Salisbury, every person was helpful and knowledgable.
Tiarnie - Herston
Good service good price.
Tracey - Salisbury
Just wanted to thank you, and all the staff members that I came into contact with today, for your excellent friendly and efficient service. My order was quite short notice and everyone did their best to get it organised for me.
Julie - South Port
I just wanted to send a letter of recommendation to you for a job well done. The work was excellent and the guys very nice to deal with. I would most definitely use your company again. Thank you and well done.
Robyn - Chelmer
Emma was very helpful.
Charlotte - South Port
Just wanted to let you know how efficient, polite and efficient they were-the whole experience form Initial contact to the Install was pleasant.
Jeanette - Lytton
Excellent client service by all.
Karen - Townsville
Desks looks great, and the team were very professional.
David - Parramatta
Great price and great service (including aftersales service).
Gail - Dover Heights
Originally ordered from a catalogue received in the mail then ordered again due to good products and service. Waiting for delivery of an order and about to place another order.
John - Runcorn
Phillip Pappas was a pleasure to work with.
Adam - Brisbane City East
The sales team, Anthony snd Emna were very helpful. Excellent customer service.
Todd - Edgeworth
Amazing Sales Team ( very supportive to a school's needs) and the Delivery Team very accomodating.
Jacquelyn - Coomera
Rachel was very helpful and knowledgable and the delivery guys were very quick, thank you very much.
Aaron - Oxley
Desks looks great, and the team were very professional.
Steven - Brisbane
A gentleman by the name of David MacAulay at your Rocklea office was particularly helpful and very courteous over many weeks. I would like to bring him to the attention of management - with thanks for his service and assistance.
Sharon - Banyo
Lauren and the team at Empire go above and beyond. I will certainly recommend and continue to use Empire.
Suzanne - Brisbane
Always a really easy process and great customer service.
Carl - Caloundra
Will buy from Empire again.
Brett - Lowood
Brent is very knowledgeable, interacts well with customers and provides great service.
Trevor - Burleigh Heads
We are very happy with the prompt service and quality of the items purchased.
Carolyn - Narangba
Good price / discounts offered.
Kerry - Southport
Great service and delivery.
Brad - Brisbane
Great Staff. Always friendly and happy with great knowledge.
Tina - Hamilton
Sales associate Lauren made the purchasing so simple, she will definately be my go to person for future office purchasing requirements.
Kath - Paddington
James Sanil provides the highest level of customer service. Dealing with your team in the accounts and delivery teams was also a great experience well done and thank you.
Phil - Brisbane
Very happy with the instore service.
Cassandra - Berwick
Brent has been very helpful, and accommodated all the changes along the way.
Julia - Sydney
Great delivery and installation guys - so friendly, polite and fast. 10 out of 10 folks!!
Rebecca - Ormeau
I have always had great dealings with David and Trevor, will be using again soon for another project we have coming up.
Michelle - Curl Curl
Very happy with the final product, very solid and great finish.
Paul - Upper Mount Gravatt
You need another rating higher than Excellent!
Stewart - Logan
Delivery drivers were very helpful, friendly, and hard working.
Michelle - Woolloongabba
The service I received from Emma was always professional, patient and very accommodating.
Lisa - Kelvin Grove
Excellent customer service on every level.
Deborah - Rockhampton
Absolutely love dealing with the team in Rockhampton.
Lisa - Kelvin Grove
Extremely happy with both guys. They were really nice and a great representation of the company.
Briana - Brisbane
Tasman has been fantastic, so I will refer your company to anyone who needs a workstation and office furniture.
Karole - Chapel Hills
Extremely helpful. The guys did a fantastic job in the small space they had.
Tony - Southport
Kirk was very professional and quickly gave me a couple of options for office chairs based on my requirements.
Phoebe - Brisbane
Lauren was excellent in assisting us during the sales process and the delivery guys also exceeded our expectations.
Heather - Aspley
Excellent service at every point. Every team member was helpful, communication was excellent.
|John - Chiswick|
Great big thank you to Flavio
|Robert - Calare|
It was great working with the sales and delivery team. Polite, efficient and able to help. Made buying an easy experience.
|John - Buddina|
Staff,especially James, were knowledgeable,patient and courteous
|Catherine - Berridale|
A big thank you to Justine Murray, lovely to deal with.
|David - Calamvale|
Staff (David) were very professional and suggested some alternatives that proved to be more cost-effective and better suited to my needs.
|Catherine - Brendale|
Very Lovely. Thanks so much everyone.
|Col - Milton|
Excellent communication during the whole purchasing/supply/installation process and also the quality of the products
|Edward - Wilston|
Service at the showroom was excellent - Thanks Chris. The product was just what I was looking for, and great value for money. The two guys that delivered and installed my office furniture also provided a quick and efficient service. Thank you.
|Jeremy - Mount St John|
Order was to big to pick up, Staff Delivered it FOC. VERY HAPPY. Thank you for amazing service.
|Andrew - Southport|
The delivery and install guys where ourstanding
|Judith - Nundah|
I have always had good service from the Virginia store. The young man who served me yesterday was efficient, polite and very helpful.
|David - Croydon|
The survey only allows one response per question. I’d like to add great range of quality products at competitive prices. Also the sales people at Lidcombe are great! Very helpful and willing to organise orders.
|Janine - Bundall|
The installation and delivery guys were fantastic calm, patient and efficient
|Gail - Slacks Creek|
Everyone came across very efficient and kept me up to date with my order.
|Joy - Jamboree Heights|
There was a delay in delivery of my chair but staff kept me up to date with details. It was appreciated.
|Sally - Wacol|
The 2 men that came and set everything up were great. Very polite, professional, helpful and removed all of the rubbish.
|Pam - Maroochydore|
Has been a great experience from the sale through to delivery.
|Rick - Central QLD|
Found the Staff to be helpful, nothing was a problem.
|Helen - Mackay|
The quality of the items purchased is worth the money, the delivery people were very courteous. Thank you.
|Lauchlan - Caloundra|
The customer service provided from Sarah was exceptional, prompt and professional.
|Alma G - Blacktown|
Good customer service & product knowledge of Michael Farmakis. He's very accommodating and responds to emails & inquiries promptly.
|Dianne - Surfers Paradise|
Great service from Tye and staff at Empire Southport. Very helpful and polite the men that installed the desk were very nice and did a good job very happy with the desk and service.
|Owen - Mackay|
The installation men were EXCELLENT. Very friendly and a great efficient and professional service. They even cleaned up after themselves. They are a credit to your business.
|Susan - Cairns|
The chairs arrived very fast and everyone loves them thank you
|Michael - Castle Hill|
Great service from Michael despite goods having a faulty manufacturing defect. Michael had the goods replaced with an even cheaper alternative. I am very happy with his customer service ethic.
|Matthew - Croydon|
My chair was defective and the National Sales Manager came out the next day and fixed it. That is terrific service for a relatively small purchase. Thankyou.
|Donna - Rockhampton|
I usually deal directly with Chris Webb as I find her very helpful, she provides quick efficient quotes and service and she gives me appropriate options. Great service
|Peter - Southport|
Just excellent service and products as always.....consistency is a good thing in business
|Matthew - Morningside|
The team did a terrific job yesterday. It has been a pleasure to deal with Empire furniture. I will recommend you guys for the other operations that we set up
|John - Highvale|
The chaps that put my furniture together were faultless. Really friendly, listened to my questions, efficient in their work, careful with the surroundings, professional and TIDY!! I have had other deliveries where the people were unfriendly and messy. This duo are great advert for your organisation and provide a great customer experience.
|Matt - Wacol|
Hi Tom We have finally completed the furniture installation at Wacol last week after almost 2 months of planning and scheduling. I would like to thank both yourself and the Empire build crew for your excellent advice, especially of furniture models and delivery of items for this project. Your advice and feedback on selections and availability of stock was wonderful and helped deliver a project that that had several obstacles due to room size restrictions, time scheduling and furniture/staff availability.
|Neil - Coomera|
Excellent service Sandra was extremely helpful and delivery was very quick thanks
|Peter - Pacific Paradise|
The service was excellent . No pressure. The availablity of custome built item. The delivery time ahead of schedule. The professional delivery and assembly with packing removed. An Australian company. All well done.
|Linda - Yeerongpilly|
Another great experience with Empire Furniture, great communication and a friendly and helpful delivery team - thank you
|Robert - Morayfield|
The service both in the showroom and delivery was friendly and helpful. We are delighted and would recommend you to our friends.
|Roslyn - Earlwood|
Michael f has been a wonderful help with pricing, Enquiries about furniture and delivery range periods. He calls back promptly and replies to emails promptly . Coming to the sales room at lidcombe is also very helpful is making decisions and looking for new ideas
|Tracy - Aurukun|
Prompt to reply and assist with Purchase requirements. Nothing was too much trouble and accommodated our needs
|Shana - Garbutt|
Awesome company, amazing prices and gorgeous office furniture. Brett from the Townsville store is very helpful and amazing to correspond with
|Nikki - Mount Warren Park|
Overall a very great experience! Thank you
|Trudi - Mackay|
Very happy with the service and with Chris, looking forward to buying more in the near future.
|Jim - Manly|
Reannon was amazing - your rear dock crew were same - well done
|David - Bulimba|
Tom and also Linda and Ariana were lovely to deal with. They made our purchases really easy. Great staff you have. Tom took extra special time to show us different things.
|Cora - Maroochydore|
Adam Taylor from the outset has been a diamond. Adam has helped with advice and experience to ensure that the suggestions I was making for our fit out were suitable, his expertise in recommending alternatives was invaluable. I could'nt have got this project over the line without him.
|Robert - Kogarah|
Customer service was excellent- staff kept me fully informed of availability and delivery
|Shane - North Ward|
The team at Empire Townsville are great to deal with every time. Always able to help.
|Rina - Springfield|
Goods were delivered as ordered on time. Installers came during an all staff meeting and worked with us to keep noise to a minimum - THANK YOU Fantastic to have a supplier who doesn't over promise and under deliver, which appears to be the norm.
|Sue - Redland Bay|
David’s service was great and he quoted exactly what I asked for.
|George - Carindale|
Excellent service from Patrick at Woolloongabba store.
|Jan - Chatswood|
Michael is terrific, we love dealing with him and having a catch up when we see him.
|Robert - Greenslopes|
Brent always looks after me very well. He is the reason I continue to shop with Empire
|Gary - Bromelton|
Sales staff are always friendly and helpful. They go above and beyond to make sure you get what is needed. Price is good value. Stock is promptly available. Would recommend to anyone wanting value for money without any sacrifice in service.
|Petrina - Burpengary|
Maraea was fantastic to deal with, came out to school to measure up and gave us ideas. Prompt delivery and installation. thank you :)
|Barry - Currajong|
The staff were amazing very friendly and helpful.
|Amanda & Ian - Kirwan|
Brett the salesperson was exceptional very accommodating and cheerful his advice at the store and the office measure up was greatly appreciated.
|Neil - North Maclean|
Great sales person and despatch person.
|Peter - Glebe|
I appreciated the 2 delivery gentlemen who had a respectful sense of humor, were polite and nothing seemed to be a problem for them (definitely great ambassadors for your company). Thank you
|Corbin - Mt Louisa|
service was amazing and simple I called with a question was offered to come in and have a look at the product and was shown a few other options in different sizes was also shown around show room which i enjoyed and set up a future purchase
|Karen - Fairfield|
Chris was extremely cheery and helpful. Great service thanks Chris.
|Rob - New Farm|
Tom was brilliant to deal with - friendly, fast & efficient!
|Carol - Many West|
Emma made the ordering easy, she was prompt in her replies and focussed on getting everything right for us. The result is brilliant.
|Niloo - Charters Towers|
Staff at Townsville are amazing sales and delivery both are fantastic, helpful and professional.
|Fiona - Ipswich|
Brent is always prompt with contact and provides great service
|Megan - Airds|
Daniel was incredibly helpful--did a visit to my worksite and helped me organise, select my furniture. I am very happy with it all. Thank you to Empire and Daniel
|Anita - Springfield Lakes|
Delivery arrangements were greatly appreciated.
|John - Beverly Hills|
Empire are easy to do business with. Quality product and quick service.
|Judith - Dutton Park|
Overall I was very Happy with my FIling cabinets the helpful gentleman who helped me and the Delivery was Excellent in Fact I’m coming back next week to hopefully buy a hutch for my Desk 🤗
|Paul - Ormeau|
Top service, from Rachael and install guys, good job
|Peter - Limpinwood|
A pleasant, pressure free sale. I wouldn't know where to begin to find any faults with this transaction. The pickup area is a bit poky and confusing but that's not a staff problem.
|Heath - GCMC|
I would like to give special thanks to Rachel Mills from the Gold Coast showroom for her help and assistance throughout the project. She engaged directly with our designer and genuinely took a personal interest in achieving the result we wanted, so she is to be commended. We would not have enjoyed such a positive end result without her involvement.
|Melanie - Mooloolaba State School|
just a little bit of feedback on your delivery drivers - the last few times they've been here, they've been fantastic! They are so obliging and more than happy to deliver all the furniture directly to the classrooms (up stairwells etc) for us which is awesome!! It is very much appreciated when we get nice, happy people willing to do their jobs with a smile on their face - not always the way unfortunately!
|Lisa - Coolangatta|
The product is better than I anticipated and the delivery service was 10/10 - highly recommend Empire Office Furniture
|Tania - Enoggera|
Arianne and her colleague (who organised the chair) were both knowledgeable and helpful. They made the process easy for me. The installation men were both excellent and helpful. I really found the teams to be excellent.
|Robyn - Nambour|
VERY PROFESSIONAL BUSINESS TO DEAL WITH
|Julie - City East|
thanks team to the quick response from my initial enquiry through to the delivery of our orders.
|Graham - Meadowbrook|
Very polite & efficient staff to deal with:-)
|Belinda - Wahroonga|
Thank you, very happy
|Rita - Westcourt|
Friendly helpful staff.
|Georgie - East Ballina|
Thank you to the staff I contacted. Very friendly, efficient service. Made my purchasing experience easy and enjoyable. Georgie
|Kate - Birtinya|
Great service and an extremely easy process to order our required stock. We will be more than happy to purchase from our local Empire again.
|Scott - Manly West|
Got stuffed around by officeworks, wish I had come to empire 1st.
|Jasmine - Yeppoon|
Keep up the great work.
|Karyn - Parkridge|
competitive price and good sales support
|Sue - Taigum|
Excellent service and good price
|Geebung Special School - Brisbane |
Many thanks for organising the above furniture order. The classroom looks fabulous and all the different colours work really well in the room. Can I also make mention that your delivery driver and helper were so pleasant and accommodating. It was a very welcome change to have such pleasant men delivering to the school.
|Julie - Spring Hill|
All staff I spoke to were very courteous and professional
|Nat - Wavell Heights|
Fabulous, The furniture install went well yesterday. You have a fantastic group of installers, they are a pleasure to deal with every time. Great sense of humour and very accommodating, nothing is too much of a bother. I really appreciate the entire Virginia team, you are wonderful to deal with.
|Jan - Garbutt|
Staff were very friendly and helpful.
|Rikki-Lee - Regents Park|
quick pick up, great products
|Morgan - West End|
Great Service! Good communication, and prompt responses.
|Elaine - Parkinson|
Delivery drivers, friendly, helpful and on time - good people skills
|Tanya - Virginia|
I received very attentive service and was provided with a thorough solution for our business requirements. The staff were great and a pleasure doing business.
|Chris - Mackay|
Install guys were great
|Penelope - Sydney|
|Peter - South Brisbane|
great service as usual
|Angela - Arana Hills|
Great service all round.
|Tammy - Mount Isa|
Your employee Alisha was wonderful - nothing too hard for her. She even onsold other items without realising. She always get back to you and follows up within a reasonable time frame.
|Justin - Sippy Downs|
James was great, helped me try some chairs, and explained the operation of each.
|Martin - Brisbane|
very helpful staff, when one store was closed over xmas another store made contact and got the sale through promptly thank you for all your help, Shoaib at virginia
|Steven - Moorooka|
Help from Tim getting the metal back rest bar inserted appreciated (Rocklea)
|Paul - Mount Louisa|
Very easy online ordering and pickup service. Thankyou.
|Lauren - Sherwood|
The whole process was fantastic, from sales to organising delivery to the delivery and installation themselves. Price was good as well.
|Katie - Balmain|
Justine gave us great customer service again.
|Simon - South Brisbane|
I'd like to thank Phillip Pappas from the Woolloongabba store for the excellent advice and service.
|Sue - Carbrook|
Service and communication was excellent. Two Very polite and helpful young men to assembly and install thankyou
|Samantha - North Lakes|
A great experience. Would recommend Empire to all my colleagues, family and friends.
|Damian - Balmoral|
Excellent sales person. Friendly. Efficient.
|Elly - Inala|
Always a pleasure to deal with.
|David - Calamvale|
Sales team were great - very good communication. Collection at Rocklea was easy.
|Robert - Greenslopes|
I like purchasing from Empire - good people and good advice. Brent is a fabulous resource for problem solving in an economical manner
|Bruce - Tarragindi|
Exceptional service and friendly experience. David was a great help and the repair was both quicker and cheaper than what I expected.
|Vicki - Sydney|
Excellent customer service and products. Highly recommend.
|Karen - Cairns|
customer service is excellent
|Robert - Yatala|
It was a pleasure dealing with Lesley
|Veronica - Oran Park|
Fantastic sales team extremely professional even hand delivered products and brochures from branch manager which was fantastic customer service. Gentlemen who delivered the tables was extremely helpful and friendly who took them to the location in school. Fantastic customer service all round and prompt delivery.
|Cathie - The Range|
Chris is always a pleasure to deal with
|Samantha - Capalaba|
I ordered on a Saturday. Your staff rang me later that morning to confirm my order and delivery information. I then received a couple of emails regarding delivery. Terrific customer service, will definitely buy from Empire again.
|Andre - Ryde|
|Melanie - Varsity Lakes|
Very helpful, friendly team.
|Phil - Graceville|
Sarah Broadhurst was excellent at finding the right office chair for me. 10/10 :)
|Kim - The Leap|
Lovely service and they even put my item in the car for me. I will certainly shop there again.
|Grant - Nambour|
Very impressed with the service, thank you.
|Mark - Marsden|
Very happy with purchase and service. Some issues with supply were dealt with promptly.
|Rob - The Range|
The Empire Staff at Rocky are really good
|Dave - Caboolture|
Thank you so much for your help. Always a pleasure working with you
|Ingrid - Buderim|
Top notch service, extremely helpful staff, went out of their way to meet our specific criteria and needs. Would highly recommend.
|Greg - West End|
Monique was very helpful and polite. Fantastic customer service.
|Sarah - Rockhampton|
Always easy to deal with and have a great range to choose from.
|Danielle - Southport|
friendly service with a smile
|Maria - Chermside|
Your customer service from enquiry to installation was on point. The team turned around an extremely bad experience with Officeworks online to a completely opposite one with Empire. I have no hesitation recommending Empire to family and friends.
|Ray - Chapel Hill|
Very responsive to our queries and delivered as promised. Quality product at fair price.
|Lisa - Beenleigh|
Always prompt with enquiries and happy to help meet a deadline with alternative items that are similar to the requested item.
|Jake - South Melbourne|
Thanks to Adam and the install team - good work and kept us in touch for delivery
|Allison - Rouse Hill|
Very happy with communication and product
|Nick - Lidcombe|
I would just like to provide some positive feedback that I found one of your staff extremely helpful and friendly. I dealt with Michael Farmakis over the phone to make a purchase as I was having some difficulties with the online ordering system. Michael was very professional and helpful throughout the process, and would like to commend him for his excellent customer service. My dealings with Michael would certainly lead me to recommend Empire Furniture to colleagues and other business partners. Thanks and well done again Michael
|Stefan - Milton|
A big thank you to your sales and installation team. The whole process was easy. A competitive price and the furniture looks great. Highly recommend you guys!
|Trish - Acacia Ridge|
Always a pleasant experience :)
|Jacqueline - Bowen Hills|
Fantastic communication and service from all staff. Thank you.
|Nicole - Narooma|
The delivery and installation was very prompt, professional and curteous
|Sharon - Tamborine Mountain|
Great service, we are looking at getting more chairs very soon. Would recommend your place to others
|Danny - Nambour|
James was awesome, he showed me every chair in the shop in order to find the right one! He even personally delivered and assembled. So impressed!
|Bobbie - Parkhurst|
friendly, helpful service
|Tenille - Mackay|
Mackay Branch is always a pleasure to deal with.
|Shelley - Chermside|
Such a fabulous team. Went the extra mile from design advice through to installation, outstanding customer service, range and value.
|Jenny - Mackay MC|
Obtaining a quote was very fast, and they had they product I wanted in store so I did not have to wait to collect
|Leonie - Nerang|
Rachel has been lovely to deal with very efficient and friendly
|Kaylee - Cleveland|
Process was very easy from start to finish. Was particularly impressed by your delivery guys. Very polite and friendly.
|Sam - Bald Hills|
The sales staff member who assisted me was very helpful and polite. It was good to be able to try chairs out in the showroom. Prompt delivery.
|Sarah - Pallarenda|
Great service with friendly staff, thanks.
|Robert - Carina|
HI Arianne: Just wanted to say how blown away I am by the customer service you and Empire have provided. I am talking you guys up hugely as it's so great to experience such great services.. When I'm next in the market to buy I will be coming to you. Thank you very much.
|Elizabeth - Mansfield|
Great customer service. Have already recommended Empire to friends.
|Robert - Parramatta|
|Graesan - Toowong|
Great customer service
|Debra - Lutwyche|
Thank you for the prompt communication, delivery and installation. Fantastic!
|Danielle - Toowong|
Lauren was awesome to deal with. Made the whole process really easy. The two people that came to install were so lovely and had it completed quickly. Very happy with service from beginning to end.
|Julie - Southport|
Very friendly and helpful staff
|Cheree - Cobbitty|
The whole process from purchasing to delivery was smooth
|Kerry - North St Marys|
The 2 young fellas were very pleasant and delivered right to my office using our lift.
|Susan - Mascot|
The dream team at Lidcome are just that! So easy to work with and professional. I wont go anywhere else for my office fitout requirements - nationwide.
|Leanne - Cooroibah|
Thanks for your great service to get part of our delivery to us in time.
|Megan - Northgate|
Good location, good selection and good price
|Tanya - Townsville|
prompt replys, excellent communication and good delivery and service
|Sasha - Forest Lake|
Great range and service. Thanks.
|Indrani - Highgate Hill|
Appreciated the contact person giving me approx delivery times well in advance to allow us to make the necessary arrangements with our work managers to stay at home.
|David - Upper Coomera|
Staff where extremely helpful and knowledgeable
|Luna - Camp Hill|
Tasman was absolutely lovely and very helpful with my order. She gave us tonnes of options and went out of her way to explain many things to us.
|Kerry - Loganholme|
Delivery drivers were helpful and efficient.
|Dominy - Yeronga|
The service at Wooloongabba was great. I took a chair home in a box, couldn't put it together and when I brought it back they put it together in less than 5 mins and sent me on my way. Very helpful.
|Kirsty - Logan Central|
Emma has been an absolute pleasure to liaise and deal with, through the whole process of purchasing the furniture, plus guidance of selecting the appropriate items.
|Ray & Rhonda - Port Douglas|
Deeanne was simply fantastic and a credit to the company
|Danielle - Springfield|
Shelley was just wonderful. She provided us with our quote so quickly and organised our order immediately. The gentlemen who delivered and installed were absolute gentlemen. Thank-you to you all.
|Nathan - Noosa Heads|
All good. Fast and easy. Thank you!
|Matthew - Lakemba|
Your delivery and installation crew are very professional and your sales team are great to deal with.
|Lyn - Ferny Grove|
Always kept us informed as to the status of our purchase.
|David - Newport|
great service great sales person great delivery all good
|Katrina - Cannon Hill|
Excellent delivery service
|Grant - Wyong|
The School has been impressed with the quality of the products and the range available
|Isabell - Rockhampton|
Chris and the team at Empire Rockhampton are always a pleasure to deal with - awesome service!
|Evelyn - Ingham|
they go above and beyond for their customers just terrific service
|Amy - Mooloolah Valley|
Fantastic help from telephone support staff.
|Luke - Grffin|
Excellent customer service and great prices!
|Kitty - Toowong|
|I am extremely satisfied with the professionalism of Sean Morgenbesser, at Woolloongabba, who assisted me with my purchase. When the products were held up from the supplier, he updated me regularly by email with the progress. This allowed me to keep my boss informed.|
|Hema - Westmead|
|Very good quality.. comfortable!|
|Kirsten - Brisbane|
|Custom order desk was made exactly as requested and installed quickly. Would recommend installation service.|
|Brett - Chermside|
Great service assisting with offering assembly and calls from Empire informing of order/delivery date
|Sam - Milton|
Great online and delivery + assembly service
|Lisa - Hay Point|
|Staff are friendly to deal with and prompt reply/delivery|
|Geoff - Sunnybank Hills|