Mandy - Brisbane
I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful.
Larnie - Cleveland
I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!
Janelle - Brisbane
Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated.
Anne - Riverstone
Charlotte is a fantastic front person for your business and is of great value in your sales and after sales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.
Kerry - Bellbowrie
Delivery team did an excellent unpacking/installation of the desks. One desk was missing some fasteners, was returned to warehouse and promptly replaced and installed two days later. Whilst we choose Empire on price, we were subsequently impressed by the service.
Heath - Garbutt
The salesman Tony went out of his way to help me, even to the point of helping me fit my purchases in the back of my ute. Nothing was too much problem. That's what I like. Keep it up and I will keep coming back
Craig - Brendale
Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with. Thanks.
For over 35 years, Empire Office Furniture has consistently provided unmatched quality and an extensive range of furniture, all at a fantastic price. We have everything from chairs and desks to filing storage and office accessories, so you'll have your office looking professional and stylish with ease. No matter what you're looking for, you'll find it here and our dedicated commitment to keeping the highest standards of quality means our furniture will last for years.
Feel free to browse through our impressive range of furniture right here, or if you'd prefer to see the quality of our furniture in person, we have showrooms in Brisbane, the Gold Coast, Sunshine Coast, Rockhampton, Townsville, Mackay and Sydney. However, no matter where you are in Queensland or Sydney, we guarantee you'll completely love your new office furniture.
|Matt - Wacol|
|Hi Tom We have finally completed the furniture installation at Wacol last week after almost 2 months of planning and scheduling. I would like to thank both yourself and the Empire build crew for your excellent advice, especially of furniture models and delivery of items for this project. Your advice and feedback on selections and availability of stock was wonderful and helped deliver a project that that had several obstacles due to room size restrictions, time scheduling and furniture/staff availability.|
|Julie - Kenmore|
|excellent customer service over the phone. great problem solving. Friendly, fast and professional delivery and installation.|
|Peter - Pacific Paradise|
|The service was excellent . No pressure. The availablity of custome built item. The delivery time ahead of schedule. The professional delivery and assembly with packing removed. An Australian company. All well done.|
|Linda - Yeerongpilly|
|Another great experience with Empire Furniture, great communication and a friendly and helpful delivery team - thank you|
|Shana - Garbutt|
|Awesome company, amazing prices and gorgeous office furniture. Brett from the Townsville store is very helpful and amazing to correspond with|
|David - Bulimba|
|Tom and also Linda and Ariana were lovely to deal with. They made our purchases really easy. Great staff you have. Tom took extra special time to show us different things.|
|Phillip - Garbutt|
|Always a pleasure to deal with the Townsville team, they're simply brilliant in all areas of service.|
|Rina - Springfield|
|Goods were delivered as ordered on time. Installers came during an all staff meeting and worked with us to keep noise to a minimum - THANK YOU Fantastic to have a supplier who doesn't over promise and under deliver, which appears to be the norm.|
|John - Beaumont Hills|
|Communication was excellent all staff were friendly and pleasant to deal with|
|Barry - Currajong|
|The staff were amazing very friendly and helpful.|
|Corbin - Mt Louisa|
|service was amazing and simple I called with a question was offered to come in and have a look at the product and was shown a few other options in different sizes was also shown around show room which i enjoyed and set up a future purchase|
|Adam - Birkdale|
|Fantastic purchase experience - great customer service in communicating delivery timeframes and scheduling delivery and a very efficient delivery itself - not to mention, a fantastic product also! I will certainly be shopping here again!|
|Cheryl - Daisy Hill|
|Empire does everything so well at all levels. Thanks.|
|John - Beverly Hills|
|Empire are easy to do business with. Quality product and quick service.|
|Lisa - Coolangatta|
|The product is better than I anticipated and the delivery service was 10/10 - highly recommend Empire Office Furniture|
|John - Fernvale|
|I was impressed with the sales person and further impressed with notification that my order was available to pick up and directions how and where to go to collect the item. Very impressed with the service.|
|Kate - Birtinya|
|Great service and an extremely easy process to order our required stock. We will be more than happy to purchase from our local Empire again.|
|Kayla - Flinders View|
|Service was excellent. A lot of time was spent to ensure my individual needs were met.|
|John - Arundel DC|
|Excellent product range & quality, friendly & efficient service|
|Tanya - Virginia|
|I received very attentive service and was provided with a thorough solution for our business requirements. The staff were great and a pleasure doing business.|
|Loretta - Fairlight|
|you guys were great at contacting me quickly after my purchase and keeping my updated on the delivery date|
|Ruth - Pelican Waters|
|Staff exceptionally helpful. Great service with a friendly manner.|
|Lauren - Sherwood|
|The whole process was fantastic, from sales to organising delivery to the delivery and installation themselves. Price was good as well.|
|Sue - Carbrook|
|Service and communication was excellent. Two Very polite and helpful young men to assembly and install thankyou|
|Samantha - North Lakes|
|A great experience. Would recommend Empire to all my colleagues, family and friends.|
|Robert - Greenslopes|
|I like purchasing from Empire - good people and good advice. Brent is a fabulous resource for problem solving in an economical manner|
NCR15 for invoice# WG123456
This to acknowledge your incomplete / non-compliant delivery has been logged in our system and is being actioned.
A member of our despatch department will be in contact within 1 business day.
The details are as follows:
Customer Code: ABC123
Customer contact: James Kenny
Sales Person: Lauren Wilson
Delivery team: Ross & Thiago
Issue summary: Damaged / Faulty Product
Non-complaint goods left on site?: Yes
If you have any queries please reply to this email or contact us on 07 3717 8189