|Shannon - Sunshine Coast|
|Thank you for all your time and assistance with ordering and delivery of all our furniture. It has been a pleasure dealing with you.|
|Emilia - Woolloongabba|
|I just wanted to convey our thanks for the great work done by Trevor and his team in ensuring that the delivery and installation of our desks were completed in a timely manner. Thank you.|
|Jodie - Barcaldine|
|The service is amazing. We were in discussions with Rockhampton office and Chris was in constant contact to ensure we received everything that we wanted and needed. Even double checking our order to make sure we wanted those items. Very happy.|
|Sam - Sunnybank|
|Great from start to end. All staff were friendly and efficient.|
|Kelly - Kenmore|
|Amazing service from the showroom right through to delivery and installation. Couldn't be happier.|
|Michael - Beecroft|
|Knowledgeable and helpful staff; good range of quality chairs.|
|John - Gracemere|
|Great service and delivery.|
|Kelly - Clayfield|
|Hi We were very impressed with Lauren - she was professional and demonstrated a understanding of our requirements. The installers were excellent. Very clean and tidy. The guy who came onsite to confirm the measurements was efficient and very accurate.|
Mandy - Brisbane
I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful.
Larnie - Cleveland
I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!
Janelle - Brisbane
Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated.
Anne - Riverstone
Charlotte is a fantastic front person for your business and is of great value in your sales and after sales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.
Kerry - Bellbowrie
Delivery team did an excellent unpacking/installation of the desks. One desk was missing some fasteners, was returned to warehouse and promptly replaced and installed two days later. Whilst we choose Empire on price, we were subsequently impressed by the service.
Heath - Garbutt
The salesman Tony went out of his way to help me, even to the point of helping me fit my purchases in the back of my ute. Nothing was too much problem. That's what I like. Keep it up and I will keep coming back
Craig - Brendale
Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with. Thanks.
NCR15 for invoice# WG123456
This to acknowledge your incomplete / non-compliant delivery has been logged in our system and is being actioned.
A member of our despatch department will be in contact within 1 business day.
The details are as follows:
Customer Code: ABC123
Customer contact: James Kenny
Sales Person: Lauren Wilson
Delivery team: Ross & Thiago
Issue summary: Damaged / Faulty Product
Non-complaint goods left on site?: Yes
If you have any queries please reply to this email or contact us on 07 3717 8189