|
|
{{Item.Name}}
{{selectedFeature.FeatureName}}: {{selectedFeature.FeatureOptionName}}
|
{{Item.TotalPrice}}
x {{Item.Quantity}}
|
 | Ingrid - Buderim 20/11/2020 | |
| Top notch service, extremely helpful staff, went out of their way to meet our specific criteria and needs. Would highly recommend. |
 | Stefan - Milton 29/10/2020 |
| A big thank you to your sales and installation team. The whole process was easy. A competitive price and the furniture looks great. Highly recommend you guys! |
| Jacqueline - Bowen Hills 20/10/2020 |
| Fantastic communication and service from all staff. Thank you. |
| Aaron - Kellyville 15/10/2020 | |
Staff I spoke with were based onsite at showroom, not a call centre. The warehouse guy was great helping me load the car. Positive experience all round 👍🏼
| Danny - Nambour 14/10/2020 | |
James was awesome, he showed me every chair in the shop in order to find the right one! He even personally delivered and assembled. So impressed!
| Shelley - Chermside 09/10/2020 |
| Such a fabulous team. Went the extra mile from design advice through to installation, outstanding customer service, range and value. |
| Sam - Bald Hills 08/10/2020 |
| The sales staff member who assisted me was very helpful and polite. It was good to be able to try chairs out in the showroom. Prompt delivery. |
| Kaylee - Cleveland 08/10/2020 |
| Process was very easy from start to finish. Was particularly impressed by your delivery guys. Very polite and friendly. |
| Harold - Alexandra Hills 08/10/2020 | |
| Everything was delivered on time, at a good price and the delivery people were obliging and courteous |
| Debra - Lutwyche 28/09/2020 |
| Thank you for the prompt communication, delivery and installation. Fantastic! |
| Elizabeth - Mansfield 28/09/2020 |
| Great customer service. Have already recommended Empire to friends. |
| Danielle - Toowong 23/09/2020 |
| Lauren was awesome to deal with. Made the whole process really easy. The two people that came to install were so lovely and had it completed quickly. Very happy with service from beginning to end. |
| Susan - Mascot 21/09/2020 |
| The dream team at Lidcome are just that! So easy to work with and professional. I wont go anywhere else for my office fitout requirements - nationwide. |
| Andrew - Paddington 17/09/2020 | |
| The staff were great: very helpful and pleasant to deal with. It looks like they love their jobs which makes for a great customer experience. |
| Leesa - Bankstown 14/09/2020 | |
| Great communication about when products would be ready (and remained accurate). |
| Peter - Penrith 14/09/2020 | |
| The Customer Service was Great, very Helpful. This will be our First Choice before we shop elsewhere |
| Dominy - Yeronga 10/09/2020 | |
| The service at Wooloongabba was great. I took a chair home in a box, couldn't put it together and when I brought it back they put it together in less than 5 mins and sent me on my way. Very helpful. |
| Danielle - Springfield 8/09/2020 | |
| Shelley was just wonderful. She provided us with our quote so quickly and organised our order immediately. The gentlemen who delivered and installed were absolute gentlemen. Thank-you to you all. |
| Janette - Garbutt 31/08/2020 | |
| Brett and Deanne are the BEST! I’ll always buy my clinic furniture from them : ) |
| Tone - Toowong 28/08/2020 | |
| Thank you for assisting my team with delivery and installation, you guys are amazing!!! |
| Grant - Wyong 18/08/2020 |
| The School has been impressed with the quality of the products and the range available |
| Dennis - Woolloongabba 18/08/2020 | |
| I just wanted to highlight that the delivery team did a great job. They were on time, friendly, cleaned up all the rubbish when they left, and they even brought out a spray bottle to wipe off the desks when they were finished putting them together. |
| Isabell - Rockhampton 17/08/2020 |
| Chris and the team at Empire Rockhampton are always a pleasure to deal with - awesome service! |
| Aydn - Garbutt 14/08/2020 | |
| I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again. |
| Geoff - Sunnybank Hills 3/08/2020 |
| We really appreciated the quick responses to our inquiries and the positive way you met our needs. |
| Kirsten - Brisbane 7/08/2020 |
| Custom order desk was made exactly as requested and installed quickly. Would recommend installation service. |
| Michelle - Berserker 3/08/2020 |
| Customer service was excellent, the staff know their products well. |
| Jemmah - North Lakes 23/07/2020 |
| Fantastic service, quick delivery from time of purchase and the delivery was really quick and non-disruptive to our small office. Thank you for a great product!! |
| Peter - Annandale 17/07/2020 |
| Staff were great to deal with, always greet you with a smile, really good knowledge of their products. |
| Wayne - South Melbourne 15/07/2020 |
| Couldn't be happier with the team from end to end - the furniture was assembled on site and installed as instructed, and the quality of the furniture is fantastic for the price point. Thanks team! |
| Eve - Yatala 13/07/2020 |
| Fast efficient service over the phone to order what we needed. Order was ready to be picked up straight away. |
| Ryan - Enoggera 10/07/2020 |
| The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service! |
| Lauren - Gold Coast MC 3/07/2020 |
| Fantastic service from the Sales team and the delivery guys. Friendly staff who went above and beyond to assist, with a really quick turn around. |
| Dawn - Caboolture 2/071/2020 |
| Just want to say that we couldn’t be happier with the in-store service. The guys who delivered our furniture were polite & on time. Thanks Empire, will definitely recommend your company. |
| Greg - Bracken Ridge 29/06/2020 |
| Chose Empire for quality, good price, warranty assurance, convenience |
| Angela - Banyo 17/06/2020 |
| Empire has fitted out our office completely over the years. We have had experiences with the old outlet store, the new outlet store, the Woolloongabba store and Virginia over the past 11 years and you are our go-to team for sturdy, functional, reasonably prices office furniture that lasts. |
| Chantal - Camp Hill 17/06/2020 |
| Really helpful staff in store, patient and well-informed. The delivery and installation team were efficient, friendly and well-organised. Very happy with the whole service and would highly recommend. |
| Donna - Toowoomba 09/06/2020 |
| Empire is the company we go to first for my work needs because they always look after us so well. The sales people are so helpful and patient with me which is why I recommend Empire to my family and friends. My sister and I purchased our personal work from home chairs from Empire my team leaders work from home chair from Empire because of your range and great service. Keep up the good work. Thank you. |
| Danielle - Marrickville 4/06/2020 |
| We have only had great service and furniture so far and we already have placed another order - this being our third now. |
| Natalie - Wavell Heights 2/06/2020 |
| Empire Virginia is an amazing branch to deal with, the staff are fantastic, pricing great and the service is always reliable. Well done team. Regards Natalie Wavell SHS |
| Sherryl - Boondall 1/06/2020 |
| Delivery guys were fantastic! Prompt, thorough and very pleasant. |
| Maria - Chermside 10/11/2020 | |
| Your customer service from enquiry to installation was on point. The team turned around an extremely bad experience with Officeworks online to a completely opposite one with Empire. I have no hesitation recommending Empire to family and friends. |
| Mark - Albion 10/11/2020 |
| Thanks to sales team, excellent product knowledge and pragmatic advice. |
| Scott - Tingalpa 20/11/2020 | |
| It was very helpful to be able to view the options in your showroom at the Gabba. |
| Mandy - Brisbane 30/08/2017 |
I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful.
| Larnie - Cleveland 18/09/2017 |
I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!
| Janelle - Brisbane 15/10/2017 |
Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated.
| Anne - Riverstone 16/10/2017 |
Charlotte is a fantastic front person for your business and is of great value in your sales and after sales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.
| Kerry - Bellbowrie 17/10/2017 |
Delivery team did an excellent unpacking/installation of the desks. One desk was missing some fasteners, was returned to warehouse and promptly replaced and installed two days later. Whilst we choose Empire on price, we were subsequently impressed by the service.
| Heath - Garbutt 20/10/2017 |
The salesman Tony went out of his way to help me, even to the point of helping me fit my purchases in the back of my ute. Nothing was too much problem. That's what I like. Keep it up and I will keep coming back
| Craig - Brendale 17/10/2018 |
Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with. Thanks.
NCR15 for invoice# WG123456 |  |
Hi <name>,
This to acknowledge your incomplete / non-compliant delivery has been logged in our system and is being actioned.
A member of our despatch department will be in contact within 1 business day.
The details are as follows:
Reference: NCR15
Invoice: WG12345
Customer Code: ABC123
Customer contact: James Kenny
Sales Person: Lauren Wilson
Delivery team: Ross & Thiago
Issue summary: Damaged / Faulty Product
Non-complaint goods left on site?: Yes
If you have any queries please reply to this email or contact us on 07 3717 8189
