Mandy - Brisbane
I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful.
Larnie - Cleveland
I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!
Janelle - Brisbane
Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated.
Anne - Riverstone
Charlotte is a fantastic front person for your business and is of great value in your sales and after sales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.
Kerry - Bellbowrie
Delivery team did an excellent unpacking/installation of the desks. One desk was missing some fasteners, was returned to warehouse and promptly replaced and installed two days later. Whilst we choose Empire on price, we were subsequently impressed by the service.
Heath - Garbutt
The salesman Tony went out of his way to help me, even to the point of helping me fit my purchases in the back of my ute. Nothing was too much problem. That's what I like. Keep it up and I will keep coming back
Craig - Brendale
Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with. Thanks.
For over 35 years, Empire Office Furniture has consistently provided unmatched quality and an extensive range of furniture, all at a fantastic price. We have everything from chairs and desks to filing storage and office accessories, so you'll have your office looking professional and stylish with ease. No matter what you're looking for, you'll find it here and our dedicated commitment to keeping the highest standards of quality means our furniture will last for years.
Feel free to browse through our impressive range of furniture right here, or if you'd prefer to see the quality of our furniture in person, we have showrooms in Brisbane, the Gold Coast, Sunshine Coast, Rockhampton, Townsville, Mackay and Sydney. However, no matter where you are in Queensland or Sydney, we guarantee you'll completely love your new office furniture.
Stewart - Logan
Delivery drivers were very helpful, friendly, and hard working.
Brian - Cornubia
Great that you have certified quality Australian Made products at a good price. Thanks!
Michelle - Woolloongabba
The service I received from Emma was always professional, patient and very accommodating.
Stephen - Bridgeman Downs
Great communication and a pleasure to deal with.
Lisa - Kelvin Grove
Excellent customer service on every level.
Grant - Kenmore
Gave our client Empire's details and they have subsequently bought additional furniture from you.
Deborah - Rockhampton
Absolutely love dealing with the team in Rockhampton.
James - Townsville
So easy to deal with you Brett. Hassle free and very prompt.
NCR15 for invoice# WG123456
This to acknowledge your incomplete / non-compliant delivery has been logged in our system and is being actioned.
A member of our despatch department will be in contact within 1 business day.
The details are as follows:
Customer Code: ABC123
Customer contact: James Kenny
Sales Person: Lauren Wilson
Delivery team: Ross & Thiago
Issue summary: Damaged / Faulty Product
Non-complaint goods left on site?: Yes
If you have any queries please reply to this email or contact us on 07 3717 8189