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![]() | John - Coomera 26/04/2022 |
Thank you for the professional, helpful and friendly service. Products are good quality and good value. |
![]() | Pauls - Wulguru 08/04/2022 |
Staff were excellent, very helpful and knowledgeable, and efficient |
![]() | Beverly - Hornsby 02/11/21 |
The experience was great from my first enquiry to the delivery. Everyone was so helpful and the items were delivered promptly with no fuss. Would definitely use Empire Furniture again. |
![]() | Graeme - Bundall 30/10/2021 |
Delivery team were brilliant - really quick and took great care with the product and surroundings. Tynan from start to finish was fantastic with his customer service and sales approach. Very happy and will buy again. |
![]() | Lisa - Everton Park 29/10/21 |
Very impressed with the quality, delivery and installation - staff were amazing thank you! |
![]() | Kanagaraj - Homebush 18/10/2021 |
Great customer service and great product. Very much interested in buying more stuff from Empire. |
![]() | Daniel - West End 16/10/2021 |
Just a fantastic experience. Great range, great showroom, staff super knowledgeable, organised system for delivery, really appreciated the follow up call after delivery. Honestly will recommend Empire to others. Cheers |
![]() | Lynne - Regents Park 07/10/21 |
Really nice staff in all areas. Great range of products to suit all budgets. Highly recommended and will definitely visit again. |
![]() | John - Carseldine 07/10/2021 |
Great products and helpful service from in-store staff over three visits. On delivery the delivery men were polite, skilled and quick. Five Stars all the way!! |
![]() | Jenny - Oxley 15/09/21 | |
I contacted 3 stores, Rocklea, Woolloongabba & Southport, the staff in all stores were very helpful. |
![]() | Joanne - Kangaroo Point 13/09/21 | |
Appreciate the value for money - the products are excellent quality! |
![]() | Mandy - Brisbane 30/08/2017 |
I would just like to say that it was an absolute pleasure dealing with Empire, the team was exceptional. Anthony in sales was extremely helpful, through my many changes, he was always polite and prompt. Melanie who organised the delivery was helpful.
![]() | Larnie - Cleveland 18/09/2017 |
I found the service from the start fantastic, Jason was friendly and efficient and always prompt at replying to my questions. Delivery and assembly was also efficient, with friendly staff. Thank you, we will use your company again!
![]() | Janelle - Brisbane 15/10/2017 |
Josh was so professional. I don't usually take the time to respond to survey's as work simply gets in the way, but your efficiencies last week allowed for my day to flow on seamlessly, I had to let you/someone at your end know that your service was very much appreciated.
![]() | Anne - Riverstone 16/10/2017 |
Charlotte is a fantastic front person for your business and is of great value in your sales and after sales service! She’s friendly, knowledgeable, very polite and goes the extra mile while giving the impression that nothing is too much trouble for her.
![]() | Kerry - Bellbowrie 17/10/2017 |
Delivery team did an excellent unpacking/installation of the desks. One desk was missing some fasteners, was returned to warehouse and promptly replaced and installed two days later. Whilst we choose Empire on price, we were subsequently impressed by the service.
![]() | Heath - Garbutt 20/10/2017 |
The salesman Tony went out of his way to help me, even to the point of helping me fit my purchases in the back of my ute. Nothing was too much problem. That's what I like. Keep it up and I will keep coming back
![]() | Craig - Brendale 17/10/2018 |
Karen and Sarah are very professional and are always available to answer questions when needed. They are both a delight to deal with. Thanks.
NCR15 for invoice# WG123456 | ![]() |
Hi <name>,
This to acknowledge your incomplete / non-compliant delivery has been logged in our system and is being actioned.
A member of our despatch department will be in contact within 1 business day.
The details are as follows:
Reference: NCR15
Invoice: WG12345
Customer Code: ABC123
Customer contact: James Kenny
Sales Person: Lauren Wilson
Delivery team: Ross & Thiago
Issue summary: Damaged / Faulty Product
Non-complaint goods left on site?: Yes
If you have any queries please reply to this email or contact us on 07 3717 8189