Hi Tom and the team at Empire Furniture,
Thank you so much for your speedy response to our request for additional workstations.
We are extremely grateful that Empire Furniture has not only worked with us to deliver the outcome we were looking for , but more importantly that it was all delivered and installed prior to the Christmas break. This is going to alleviate resource placement concerns in the new year and help with office clean up and set -up at the end of the year. Thank you for your excellent communication during this process and for squeezing us in to your already full schedule.”

Thank you for accommodating us with our short timeframes. I have received great feedback: Our builder on site commented that your workmen were working well and left the worksite clean.”

Empire Furniture is the only place we go to for any furniture we need for the office.”

The delivery guys were absolutely amazing – very willing to get in and get the job done and were very professional in their manner.”

Thanks for your excellent communication throughout this process and looking forward to the new office furniture as it is long overdue.”

Delivery guys were super helpful.”

Your delivery guys were very polite and professional. They were tidy.”

Fantastic staff are always willing to help and very prompt service across the board.”

The delivery guys were great to deal with – great communication, on time, helpful and friendly – thank you.”

The entire process from purchase to delivery was seamless.”

Chris at the Rockhampton office is great to deal with & very efficient.”

Thanks again Tom, it’s been a pleasure dealing with you and I appreciate your efforts in helping us finalise the installation. The service was great and communications were prompt and effective. I’m happy to shop again with Empire.”

From the email to Alisha to the awesome and friendly delivery driver (apologies his name escapes me) I was, again, satisfied and happy with the purchase and service! Thank you.”

As always, Tom and the team did a great job! We will always choose Empire when in need of a new desk.”

Daniel and team provide a reliable and efficient service. Excellent delivery service too.”

Our delivery was completed yesterday without a hitch. On behalf of the project team I’d like to acknowledge the fantastic job your delivery team did placing the furniture throughout the facility and checking off each item per room with us.”

Alisha has been fantastic for all of our recent orders. Always easy and helpful to deal with.”

Called Alicia about to order a specific chair and she gave great advice about deliveries, costs, etc. She directed me to ones in stock and were similar in price and same features. Also that they could assemble and have ready within 3 business days. Overall, super easy and positive experience from Alicia and the team at Empire Rocklea. Will definitely buy from again.”

Our contact Alisha from Townsville is always very prompt professional and thorough with our enquiries. She is always my first point of call for office furniture.”

I’d like to express my gratitude and thank you the effort put into ensuring our deadline was met.”

Very satisfied with the service I received from the time I met with Michael at the showroom through to delivery. The cabinet matches perfectly with surrounding furniture. Thanks to all.”

Empire’s staff have performed another MIRACLE for us, thank you so much to Tom and Emma.”

Always a pleasant and helpful experience.”

All interactions with your team, sales and delivery have been very good.  Everyone is very helpful and quick to respond and assist with my enquiries.”

Everything from my first email through to delivery was very prompt, helpful and efficient.”

All of your team members have been very helpful any time i have contacted them, great advice and customer service also. They do know their products well also.”

Thanks once again for your help with the purchase and delivery of our desks.

I just wanted to let you know how professional, efficient and courteous (and patient!) your deliver drivers were today. They have done a fantastic job and we couldn’t be happier.”

Fantastic Customer Service from Quote to Installation. Great work Guys!!!!”

Prompt, professional, considerate communication at all times, combined with high-quality products..perfection. Thank you Darren and the team!”

Great people and company to deal with. Very friendly service. Products and range are great.”

The staff were knowledgeable making the process quick and easy.”

I am a very happy customer. The communication between myself, sales and operational team has been second to none. Your driver called me upon delivery and was polite. Keep up the good work!”

Easy person to person email service – Always so easy, hassle free and a professional experience.”

Kai and his team did a great job with the delivery and assembly. Highly praise Kai for his leadership and management – things were communicated well and went smoothly even though we had centre management restrictions.
Flavio provided us with top service. He responded timely to any queries and is very knowledgeable with EMPIRE products – this gave us great confidence on the goods we had chosen. He did a great job in building trust with us, and even though circumstances were not easy, Flavio definitely delivered.”

The delivery staff were very professional and moved new furniture to exact locations necessary. Very good service. Thank you.”

Ordering the equipment was so easy and Brett was very easy to work with and knew what he was talking about. The service delivery was quickly and proficiently completed.”

Massive thank you to the team at Empire Furniture Kawana, Sunshine Coast. All members were helpful, well presented and easy to talk to and negotiate with. They have made our local business a happier, healthier and more comfortable place to work.”

Your team are true professionals: from our initial contact to choosing actual products in the showroom to the on-site consult & measurement and finally the installation.  Highly recommend Empire.”

I’ve received excellent service, from my initial phone call to enquire about some furniture, through to visiting the store at the Gabba. The delivery and installation was on time and well done.”

Michael was the most helpful and lovely salesperson, nothing was too much trouble. He was prompt, friendly and just really pleasant to deal with.”

The staff were very helpful and courteous.”

Solid assembly of product. Delivered according to preferred date and time!”

Install team were super efficient.”

Communication was excellent all staff were friendly and pleasant to deal with.”

I would like to give special thanks to Rachel Mills from the Gold Coast showroom for her help and assistance throughout the project. She engaged directly with our designer and genuinely took a personal interest in achieving the result we wanted, so she is to be commended. We would not have enjoyed such a positive end result without her involvement.”

All staff were extremely friendly and helpful including the delivery guys. Thanks so much.”

I found Daniel to be very helpful during the ordering process and he took the time to review our proposed floor plan and provide information to help with our selections. The delivery team called to advise re delivery and everything was installed as per the plan. The office was left clean and tidy. One item was not able to be delivered but we were advised in advance and delivery details for that item provided. I found Empire excellent to deal with. Thankyou!”

The delivery and installation was very prompt, professional and courteous.”

Process was very easy from start to finish. Was particularly impressed by your delivery guys. Very polite and friendly.”

Excellent sales team as well as admin team. Install prompt and efficient.”

The whole process from purchasing to delivery was smooth”

Prompt replies, excellent communication and good delivery and service.”

Appreciated the contact person giving me approx delivery times well in advance to allow us to make the necessary arrangements with our work managers to stay at home.”

Thank you for assisting my team with delivery and installation, you guys are amazing!!!”

Great response time on emails and helpful service. Quality items!!”

I found all the staff to be professional and courteous. It has been a pleasure dealing with you guys. Thanks and will see you again.”

Very happy with the service and communication from your staff. Thank you.”

Staff were great to deal with, always greet you with a smile, really good knowledge of their products.”

The delivery guys could not have been more helpful and friendly. They are a credit to your team! Thanks so much again for providing such an efficient and professional service!”

Fantastic service from the Sales team and the delivery guys. Friendly staff who went above and beyond to assist, with a really quick turn around.”

Excellent communication from initial enquiry, to quote, to despatch, delivery and installation”

Delivery guys were fantastic! Prompt, thorough and very pleasant.”

Good range, showroom located centrally, easy portal to order from.”

I would like to commend the work of Anthony Saunders and the Empire delivery team for their work on the 6A patient outdoor courtyard furniture at the RBWH. Anthony has been professional, helpful and efficient throughout the process and we can not fault his work. The delivery were pleasant and very helpful also making for a great process all round.”

Always great communication and very helpful staff.”