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• Very happy with the communication and service of both the sales staff and delivery team. Very professional would highly recommend.”

  Nicole, Mount Ommaney

• I found the communication and quote very helpful and the products arrived as promised and on the due date. I also liked the delivery people calling and giving me an estimate time of arrival. This helped in me preparing for the truck to enter the school site.”

  Helen, Blacktown

• I was very pleased with the service from your company. The stools arrived quickly after we placed the order. My colour choice was accommodated, even though it is not usually one stocked by Empire. The delivery men were polite, friendly and efficient. I am really pleased with the whole process. The stools are great and being appreciated by both staff and students.”

  Lorraine, Coorparoo

• I was very happy with the sales experience, the showroom products, and the knowledge and helpfulness of the sales staff. The delivery experience was also good and the product I received is all I hoped it would be. Thanks so much for an excellent product at a competitive price.”

  Paul, Castle Hill

• I’ve bought quite a few chairs and tables from Empire and they are all excellent quality – strong and durable. The delivery process is also impressive. The team is always polite, efficient and friendly. Thank you.”

  Judith, Brisbane

• Empire staff kept us updated on delivery due to the weather event that delayed trucks getting up North. The gentleman that arrived to set the desk up was wonderful, polite and efficient.”

  Kylie, Garbutt

• The delivery staff were amazing, very professional.”

  David, Brisbane

• Positive from start to finish. Tom Doros is always prompt and responsive to queries. The installers were fantastic they were friendly, efficient and worked together on a solution to get the installation of the desk done.”

  Charlotte, Nathan

• 5 Stars for the team at Empire Furniture, thank you for all your help.”

  Gary, Southport

• My experience from beginning to end was excellent. Want to mention the delivery guys, they were so helpful and efficient and polite. Would thoroughly recommend!!”

  Jenny, Windsor

• Thank you to Michael and the warehouse lady assisting me with the purchase and picking up of the desk that I have bought. It was a smooth and great shopping experience. Would definitely recommend Empire Office Furniture to anyone who needs office furniture.”

  Jonas, Lidcombe

• Empire Office Furniture has great range of products for reasonable price and the customer service is excellent. Highly recommend.”

  Helen, Woolloongabba

• Empire Furniture is always my first choice. Great staff, service and products.”

  Cass, Rocklea

• Excellent customer service and very helpful.”

  John, Townsville

• When I visited this showroom there were plenty of furniture and chairs to look at and try out. The staff were pleasant and eager to assist. The large range of items was also good. Overall, a positive shopping experience.”

  Tim, Rocklea

• Incredibly helpful staff. Knowledgeable about product, let you try furniture in showroom and demonstrate features. Michael was a great salesperson, knew his products but not pushy. Also very good phone support. Easy to locate and park.”

  Bexxy, Lidcombe

• Terrific range of everything office furniture related. The team make everything super easy from supply, delivery & install so seamless!”

  Elvis, Woolloongabba

• Good quality and great customer service. Will definitely come back for more business.”

  Jitendra, Lidcombe

• Natalie has provided excellent customer service through ongoing communications and transparency from start to end of the project. Additionally, Trevor and his team have gone the extra mile to ensure the office was ready to re-open within the agreed timeframes. Very happy!”

  Dietmar, Woolloongabba

• Everything about your service from initial enquiry to ordering and then delivery was excellent. Polite, friendly and just easy to deal with.”

  Cate, Kangaroo Point

• Great customer service, friendly staff and range of products.”

  Anna, Marian

• Justin was so knowledgeable & amazing. He made a daunting experience so easy for me. I have recommended Empire to everyone.”

  Katrina, Bundall

• Our recent purchase of two new desks, one office chair and two sets of drawers and floor mats from Empire Office furniture was a fantastic experience. The furniture is sturdy and well built. It was assembled in our home by the Empire delivery personnel, and they did a great job. The customer service by both John and Daniel in the office was above and beyond. A pleasure to work with them and we highly recommend Empire Office furniture for your home office or business needs.”

  Jose, Spring Farm

• Great service, good solid furniture”

  Laurence, Warana

• I could not recommend Empire Furniture and Tom Doros highly enough for any organisation looking to purchase quality office furnishings and fittings. In terms of service I rate Tom 10 out of 10.”

  Col, Brisbane

• The office staff provided excellent customer service and were very friendly and helpful. When picking up order the guy at the dock was extremely helpful with helping me load order into my vehicle. Excellent service from start to finish. Thank you.”

  Christine, Armstrong Beach

• Great service and items.”

  Brendan, Rocklea

• I’ve used these guys before, but each time and this one included from purchasing to installation was an easy no-fuss experience, the guys that came to site couldn’t do enough and nothing was an issue. Thanks.”

  Stephen, Woolloongabba

• Fantastic service from end-to-end. Extremely friendly staff all the way throughout too. Very impressive!”

  Mikaylah, Coopers Plains

• Empire Furniture is the only place we go to for any furniture we need for the office.”

  Michele, Townsville

• The delivery guys were absolutely amazing – very willing to get in and get the job done and were very professional in their manner.”

  Del, Ipswich

• Found Empire Office furniture very professional helpful and obliging – thank you.”

  Nola, Jacobs Well

• Great experience all round. Staff were very pleasant and helpful. Communications excellent. Delivery exceeded expectations. Well done!”

  Michael, Birkdale

• Thank you for your diligence and commitment to our orders. This does not always happen in our world today, and I do genuinely appreciate efficiency and when people do as they say they will.”

  Cathryn, Mackay

• Top efficient knowledgeable service, both sales and delivery. And quality product.”

  David, Hope Island

• Delivery was made today of our custom lockable storage draws and shelving. They are exactly what we were hoping for and are very pleased with the outcome. The purpose built storage will certainly work so much better for us than what we are currently using. Thank you for your time with me in getting them designed, made and delivered. Your service has been exceptional. ”

  Vicki, Woolloongabba

• From the moment I walked into the showroom to delivery, the staff could not be more helpful. Assistance in the showroom was excellent, and the order and delivery process very easy and quick. Our order was amended when requested quickly and change of date of delivery was not a problem for you. We are very happy with the chairs that were purchased, and my staff are now comfortable and able to work in good working chairs. thank you”

  Louise, South Brisbane

• Love that the delivery gents unpacked and took away the boxes.”

  Debra, North Ward

• Fantastic level of service. I felt that Sandra who served me went above and beyond my expectations, and kept me continually updated regarding progress of my order. Product knowledge was also excellent.”

  Mark, Southport

• Alicia Hallett and staff your positive and professional attitude and willingness to go the extra mile for us customers both on the phone and showroom is deeply appreciated.
  Empire Office Furniture staff demonstrated excellent product knowledge during the conversation, which helped me feel confident in the purchase.”

  Rajesh, Calamvale

• Your assessment of our needs was very good. Your delivery team was excellent and very friendly.”

  Mehmood, Merrylands

• The two guys that did the install in the Ipswich art gallery yesterday were so professional and lovely. They worked hard and were just really nice guys to talk to. They are a credit to your company.”

  Tim, Ipswich

• I was looking for a custom made desk to fit a particular measurement. The prices I was given elsewhere were ridiculous. My nephew had a great desk from Empire so I went there and was able to design what I wanted. Very pleased with everything. Very helpful staff, who came out and measured up exactly. I am really pleased as the desk looks great.

   ”

  Marian, Meridan Plains

• The communication is spot on. It is informative and timely to arrange delivery. Your delivery team were fantastic. They were helpful and friendly.”

  Jennifer, Shailer Park

• Great company to deal with, the sales team were helpful and friendly giving us time to browse without being pushy. Regular update on order status and then the delivery team were neat, tidy, friendly people and installed the furniture in a prompt manner leaving the area clean from any rubbish. Will buy again from Empire and would highly recommend them.”

  Justine, Lidcombe

• Impressed with the staff we dealt with. Each was friendly and cooperative. They went out of their way to facilitate a prompt delivery. Good service is to be treasured and this company delivered in spades.”

  John, Southport

• Thank you for your exceptional customer service. Michelle, from your Woolloongabba store has gone above and beyond to assist me in a replacement part for my office chair. From checking past orders and ordering replacements right through to assisting with delivery when I was unable to collect the part. This type of service – going above and beyond for a customer – doesn’t happen everyday.  I’ll be recommending Empire Office Furniture far and wide. Thank you. The extra effort and kindness does not go unnoticed.”

  Janine, Woolloongabba

• Our delivery was completed yesterday without a hitch. On behalf of the project team I’d like to acknowledge the fantastic job your delivery team did placing the furniture throughout the facility and checking off each item per room with us.”

  Nick, Tugun

• We were fitting out our office and made some last minute decisions which required us to source a large amount of office furniture. Tom was incredibly quick to reply and came to visit same day. He was very knowledgeable and helped us to pick the best options to suit our lead time. We had everything on site and set up within 7 days of getting in touch. Amazing experience and could not have done it without him. Would highly recommend.”

  Daniel, Woolloongabba

• A great store for customised furniture and service. I dealt with a lovely lady called Sandra who was very attentive and spent a great of time helping me get the right furniture for my work situation. The arrangements with transport, and all operational matters were handled with care, attention and integrity, whatever Sandra said she would do, she did in a timely manner as promised. I would recommend this store highly.”

  Juliet, Southport

• Diane’s customer service and communication has been excellent, and I believe this was instrumental things running so smoothly. I also recognise in every organisation there’s a team of people involved beyond the salespersons, and I sincerely thank everyone that played a role in having our new furniture delivered and installed within seven weeks of my initial contact.”

  Stephen, Archerfield

• I was impressed and extremely happy with the level of service I received from Flavio and the Delivery team! Flavio was fantastic, he was able to give me his recommendations on what would suit our office space and the best equipment to purchase along with the chairs. The Delivery team boys were super efficient, prompt and extremely polite! Very impressed with the service from Empire from start to finish so thank you!”

  Lara, Green Valley

• Your team are true professionals: from our initial contact to choosing actual products in the showroom to the on-site consult & measurement and finally the installation.  Highly recommend Empire.”

  Ulendo, Care to Care Personalised Support

• Love the service, the products and the people! Over several purchases we have had a great, helpful experience each time with prompt communication.”

  Roslyn, Earlwood

• Great service, great prices, easy to deal with – thanks Empire!”

  Tracey, Engadine

• Great job, full service and timely, can`t thank your sales and service/delivery staff enough.”

  Rohan, St Lucia

• Very happy with the service we received, and goods arrived quickly to showroom, great range available, thanks!”

  Erin, Southport

• Great customer service from Brent, he always made himself available and provided lots of different examples. The rest of the team was so professional and made the whole process very easy. Well done!”

  Wendy, Acacia Ridge

• Whole experience from sales to installation was fantastic. Sales people very friendly and took the time to make sure I was happy with everything. Installation service was very efficient and careful, and offered to wear masks which was most appreciated”

  David, Mansfield

• Great service via email and phone, kept me updated with the status of our order. Highly recommend!”

  Tammy, Gulargambone

• Staff members were very helpful and courteous. It was a pleasure shopping at Empire!”

  David, Lutwyche

• Thank you for the professional, helpful and friendly service. Products are good quality and good value.”

  John, Coomera

• Thank you for the professional, helpful and friendly service. Products are good quality and good value.”

  John, Coomera

• Excellent sales staff. Knowledgeable on product and very helpful. Great client skills.”

  Jonathan, Redcliffe

• Great sales & service, friendly knowledgeable staff who really want to help.”

  Wendy, Clear Island

• Staff were excellent, very helpful, knowledgeable and efficient.”

  Paul, Wulguru

• Darren Thorpe is an absolute asset to your company – he made the whole office renovation experience so much easier for us.”

  Tracee, Canungra

• We have been using your office furniture since we moved to this new office in early 2018 and we are very happy with your service. Thank you!”

  Jenny, Sydney

• The service was excellent . No pressure. The availablity of custome built item. The delivery time ahead of schedule. The professional delivery and assembly with packing removed. An Australian company. All well done.”

  Peter, Pacific Paradise

• We really appreciated the help that Claire and her colleague gave us. Their extra attention to our requirements was fantastic and we have a product that will be very suitable for its intended purpose.”

  Janet, Indooropilly

• Another great experience with Empire Furniture, great communication and a friendly and helpful delivery team – thank you.”

  Linda, Yerongpilly

• The service both in the showroom and delivery was friendly and helpful. We are delighted and would recommend you to our friends.”

  Robert, Morayfield

• Michael f has been a wonderful help with pricing, Enquiries about furniture and delivery range periods. He calls back promptly and replies to emails promptly . Coming to the sales room at Lidcombe is also very helpful is making decisions and looking for new ideas.”

  Roslyn, Earlwood

• Great service and range of office chairs. I’ve been putting off replacing my office chair thinking how much time it’d take to find one to suit my needs. I’m so glad I went to you first! You made it easy, stress free and fast so I could get back to work.”

  Emma, Frenchville

• Awesome company, amazing prices and gorgeous office furniture. Brett from the Townsville store is very helpful and amazing to correspond with.”

  Sharna, Garbutt

• Empire has fitted out our office completely over the years. We have had experiences with the old outlet store, the new outlet store, the Woolloongabba store and Virginia over the past 11 years and you are our go-to team for sturdy, functional, reasonably prices office furniture that lasts.”

  Angela, Banyo

• As a long time customer with Empire, I have always received both a personal and friendly, but professional service and consideration.”

  Ole, Mackay

• Loved how efficient and easy my purchase was. My query was answered promptly by your sales team and the delivery process was fast with great communication the whole way through. I’ve already recommended you to a friend!”

  Verity, Yeronga

• Will definitely be buying from here again, great staff, great service and great range.”

  Hannah, Urraween

• Always great communication and very helpful staff.”

  Kay, South Brisbane

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