How do I clean and care for my new Empire Product?

You can maintain a high standard of finish on your Empire products with a minimum amount of care and cleaning. Empire furniture is manufactured from premium materials and components that guarantee lasting durability and quality.

If you are unable to identify a material used in construction of a particular product, please contact customerservice@ebf.com.au for cleaning and maintenance instructions.

How do I maintain the ALUMINIUM in the product ?

Chair bases made from injection cast aluminium alloy should be cleaned on a regular basis. We recommend every three months, using a glass of chrome cleaner.  For a lustrous finish, buff with a clean cloth.

How often should I clean the CASTORS?

Twin wheel castors should be cleaned every three months using the following procedure:

1.    Remove castor from chair base.
2.    Pull wheels apart
3.    Remove foreign materials ie carpet fibre
4.    Lightly smear axles with vaseline
5.    Replace wheels and attach castor to chair base

How do I clean CHROME?

Use a glass of cleaner or a mild detergent. For best results, buff with a clean, soft cloth.

How do I remove stains from the FABRICS ?

Professional cleaning is recommended.

To help keep your fabric looking good, we suggest you vacuum regularly (low suction).  For spot cleaning, use a sponge with either wool detergent, shampoo or cleaning fluid.  When sponging with fresh water, do not saturate the fabric, and be sure to allow the fabric to dry before further use.

Empire offers a broad range of fabrics comprising of many different materials and blends.  Because of this diversity, we can only provide general cleaning instructions.  Please maintain an accurate record of the type of fabric selected for your Empire furniture.  We also suggest you refer to the care labels attached to all upholstered products.  Please follow the instructions given on the care label carefully.

How do I maintain the GAS LIFT mechanism?

Gas cylinders are used in swivel work chairs for seat height adjustment.  The gas lift can ‘seize up’ after long periods of interactivity.  To prevent this, we recommend the gas lift be operated regularly, at least once per month, by sitting on the seat and operating the mechanism upwards and downwards to the fullest extent several times.

In the interests of workplace safety, we strongly suggest that any other maintenance activity on the gas lift be done only by trained Empire personnel. Please contact customerservice@ebf.com.au for further information

How do I clean the GLASS?

For the best results use a glass cleaner and a very soft cloth .Please contact customerservice@ebf.com.au for further information

How do I clean LAMINATE?

Best results are achieved using a mild detergent applied with a damp cloth.  The surface should be wiped clean with a soft cloth.  Text colour or biro ink, especially when fresh, can be removed by applying lemon or shellite to the affected area.

How do I clean and maintain Leather?

When necessary, brush or vacuum away any dust or grit and wipe over the upholstery gently using a damp, soft cloth.  Stubborn dirt can be removed with proprietary leather cleaner suitable for upholstery and a damp soft cloth.  Affected areas should be wiped clean and allowed to dry.

What if I  accidentally spill something or damage the product?

Liquid spills should be removed immediately using an absorbent cloth or sponge.  If necessary, use luke warm water to clean the affected area.  However, avoid soaking the leather and allow it to dry naturally, away from heating devices or direct sunlight.

Why has my leather worn?

Perspiration. Leather has few natural enemies.  However, accumulation of sweat, grime or body oils on leather, if left unchecked, will cause a break-down of the hide’s protective coating.  Clean as often as you consider necessary, paying particular attention to armrests, headrests and cushions.

What should I avoid with leather?

To avoid damaging or discolouring your leather when cleaning do not use saddle soap, cleaning solvents, oil, varnish, abrasive cleaners, ammonia or any products containing solvent of silicon.  Also, avoid hard rubbing, sharp objects, and exposure to direct sunlight or intense heat.

How do I keep the paint finish on the product?

A damp chamois will normally be adequate to keep most paint finishes looking good.  For more extensive cleaning, apply a non-abrasive car polish with a soft cloth and buff with a clean cloth.  We suggest you work up and down the panel instead of in a circular motion.  Abrasive preparations should be avoided at all costs.

How do I clean Perspex?

For best results, use glass cleaner and a very soft cloth.

How do I clean Polypropylene?

A damp cloth and a mild detergent will produce the best results.

How do I clean powdercoat?

Mild detergent or glass cleaner applied with a damp cloth will result in a lustrous finish.

How do I clean PVC?

Mild detergent or glass cleaner applied with a soft cloth will produce the best results.

How do I clean stainless steel?

Methylated spirits applied with a soft cloth should be used to clean stainless steel, followed by the application of a non-abrasive car polish with a soft cloth for shining.

How do I clean Timber Veneer?

Veneers have only limited resistance to water and steam, so excess moisture on the surface should be avoided.  Spills or condensation can permeate the coating and lift the veneer and should be wiped clear immediately after they occur.

Veneer surfaces should not be subject to direct heat.  Some components of the coating melt under pressure and heat above 75 degrees (c), leaving an impression of the shape of the hot object resting against it.

Do not use solvents to remove grease or stains.  The only recommended solvent mixture is equal parts methylated spirits and water.  Ordinary detergent in warm water will keep dust and static attraction to a minimum.

A scratched surface can be rejuvenated by lightly polishing using an automotive wax

How do I clean my Shape Whiteboard?